Sogene Makoti
698 Osmaston Road
Summary
Compassionate and reliable team member with impressive work ethic. Committed to improving health and wellbeing by facilitating exceptional levels of care. Proactive and friendly communicator with superb rapport-building skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
SUPPORT WORKER
REAL LIFE OPTIONS
04.2024 - Current
- Compassionate and reliable team member with impressive work ethic
- Committed to improving health and wellbeing by facilitating exceptional levels of care
- Proactive and friendly communicator with superb rapport-building skills
- Bath and shower assistance for both elderly and children
- Supportive listening
- Meal preparation
- Communication strategies
- Personal hygiene assistance
- Emergency response
- Warm companionship
- Health promotion and maintenance
- First aid and safety
- Patient services
- Administering medication
- Nursing skills
- An understanding of the concept of confidentiality
- Housekeeping
- Dementia care
- Ability to read and follow written instruction
- Basic computer skills.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Mentored new support workers by providing guidance, sharing best practices, and modeling effective client-centered care techniques.
HEALTHCARE ASSISTANT
Arona Support
05.2023 - 03.2024
- Provide personalised care and support to vulnerable individuals, helping them retain maximum independence
- Build patient confidence through physical exercise, promoting positive lifestyle changes and improved wellbeing
- Explain treatments and hospital processes to patients
- Promote positive physical and emotional wellbeing through empathetic care and compassionate assistance
- Monitor patients' conditions closely and escalate concerns to senior staff
- Support service user engagement in socialisation activities, promoting independence and positive wellbeing
- Build caring, supportive relationships with residents, enhancing daily life through personalised care
- Actively develop professional healthcare competencies through regular training
- Escort residents to and from social and leisure activities for improved physical and mental wellbeing
- Help individuals with day-to-day activities while consistently encouraging independence and self-belief
- Use outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings
- Maintain confidentiality and compliance standards for optimised patient care
- Maintain high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs
- Assist in all aspects of personal care, retaining comfort and dignity
- Monitor individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments
- Minimise care continuity issues by keeping thorough, accurate records
- Submit reports to manager regarding status of client
- Monitor client health conditions and report immediate issues to manager.
PERSONAL CARER
Family member
01.2010 - 03.2023
- Provided emotional support
- Helped him to manage day to day tasks
- Encouraged him to be confident in making his own decisions
- Developed care plans that encourage to live independent in society
- Educated him on life skills for survival eg cooking, gardening
- Educated him on communication skills and ways for someone with speech and hearing challenges
- Maintained clean and orderly environment by performing domestic duties including cooking, washing and cleaning
- Improved social health by promoting participation in hobbies and social interests
- Made sure he gets proper health care and protected his rights.
NURSE ASSISTANT
Lukosi Hospital
07.2022 - 02.2023
- Applied safe transportation techniques to transfer patients between wards ensuring zero incidents
- Improved patient wellbeing by consistently engaging conversation and encouraging social interaction
- Built patient trust through consistently compassionate care with necessary physical and emotional support
- Helped patients to consistently meet nutritional needs, providing eating encouragement and support to prevent malnutrition
- Maintained a safe and clean working environment for patients and employees, adhering to infection-control, hazardous waste and other policies and protocols across all tasks
- Feed Patients
- Bathed patients
- Supported assessment and evaluation of care requirements, aiding accurate diagnosis and treatment possibilities.
VOLUNTARY CARE WORKER
Methodist Church in Zimbabwe
06.2016 - 07.2022
- Supported the elderly in the community
- Provided personal hygiene assistance, consistently promoting comfort, dignity and respect
- Assisted in housekeeping
- Assisted individuals with daily activities to facilitate independent living
- Aided in bathing, dressing and continence support
- Delivered compassionate care to the elderly in the community and care homes
- Promoted community engagement and sense of belonging
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief
- Assisted in all aspects of personal care, retaining comfort and dignity
- Organised activities and exercises to promote physical and mental well-being.
CHILDCARER
Methodist Church
01.2010 - 04.2016
- Passionately promoted learning through play for optimum child development
- Supported children to identify and manage their feelings and behaviours
- Demonstrated awareness of children's cultural background, disabilities and medical histories
- Maintained welcoming, age-appropriate classroom environment
- Supervised indoor and outdoor play, providing first aid as necessary
- Cared for emotional and social support needs to provide holistic care
- Safeguarded and protected welfare of young children
- Planned and led engaging activities for small groups of young children
- Prepared nutritional snacks to cater to individual dietary needs
- Encouraged children to share and communicate with peers to boost social development
- Closely monitored child wellbeing, regularly updating parents to assure continued safety and security
- Provided kind, encouraging environments for children to learn and explore, aiding educational and social development.
Education
Expected in 07/2033 -
CPI
Elderly Care Certifcate -
CHILTON
01.2022
CHILDCARE AND NIGHT NURSING -
CHILTON
01.2022
Skills
- Bath and shower assistance for both elderly and children
- Supportive listening
- Meal preparation
- Communication strategies
- Personal hygiene assistance
- Emergency response
- Health promotion and maintenance
- First aid and safety
- Administering medication
- An understanding of the concept of confidentiality
- Basic computer skills
- Daily living support
- Daily living assistance
- Mobility Assistance
- Meal Planning and Preparation
- Transportation Assistance
- Mobility support
Certification
- Foundation in Professional Cookery, Chefs Training and Innovation Academy (CTIA)
Additionalinformation
Valid Dependant Visa, Fully Vaccinated, Valid UK DBS Adults and Children
Timeline
SUPPORT WORKER
REAL LIFE OPTIONS
04.2024 - Current
HEALTHCARE ASSISTANT
Arona Support
05.2023 - 03.2024
NURSE ASSISTANT
Lukosi Hospital
07.2022 - 02.2023
VOLUNTARY CARE WORKER
Methodist Church in Zimbabwe
06.2016 - 07.2022
PERSONAL CARER
Family member
01.2010 - 03.2023
CHILDCARER
Methodist Church
01.2010 - 04.2016
Expected in 07/2033 -
CPI
Elderly Care Certifcate -
CHILTON
CHILDCARE AND NIGHT NURSING -
CHILTON
- Foundation in Professional Cookery, Chefs Training and Innovation Academy (CTIA)
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