Sofija Zdravkovic
London
Overview
3
3
years of professional experience
Work history
Receptionist
14 Stories
London
10.2025 - Current
- Coordinating guest arrivals, managing reservations, and providing a professional first point of contact for a diverse clientele
- Ensuring a seamless flow between the bar and dining areas while maintaining service standards
- Monitored dining paces and collaborated with the floor team to ensure efficient table turnovers without compromising the guest experience
- Managed phone and walk-in inquiries while resolving booking overlaps or special requests
Waitress
The Lime Tree Hotel
London, Belgravia
09.2024 - 02.2025
- Anticipated and managed diverse guest requests, ensuring a seamless flow from arrival to departure in a fast-paced dining environment
- Managed guest requests and ensured seamless dining experiences
- Developed multitasking and teamwork skills while working under pressure
Restaurant onboarding
Eous Technologies ltd
Belgrade, Serbia
06.2023 - 11.2023
- Gladni is a food delivery service where I worked in restaurant onboarding. My role was to meet with various restaurant owners and showcase the app, as well as to sign them up and to get feedback about their needs in order to aid the development of the app.
Education
Bachelor of Science - Psychology
London South Bank University
London, England 09.2024 -
Skills
- Health and safety standards
- Service delivery
- Customer service
- Communication
- Organisational skills
- Adaptability
- Web development
- Social media management
Availability
I am in London on a study visa, meaning I can only work part time.
Languages
English
Fluent
Serbian
Native
Timeline
Receptionist
14 Stories
10.2025 - Current
Bachelor of Science - Psychology
London South Bank University
09.2024 -
Waitress
The Lime Tree Hotel
09.2024 - 02.2025
Restaurant onboarding
Eous Technologies ltd
06.2023 - 11.2023