Summary
Overview
Work History
Education
Skills
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Affiliations
Languages
Certification
Timeline
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Sofia Panteli

Sofia Panteli

London,Acton

Summary

A highly dedicated and passionate multilingual Business Management graduate with a 2:1 degree from Royal Holloway, University of London. Possessing strong analytical, strategic and creative skills which have been honed within strategic accounting and marketing modules, and continue to seek opportunities that demonstrate desire to keep learning. As an organised and meticulous individual, committed to develop skills in leadership, communication and team building. Also eager to apply theoretical knowledge and gain practical experience within a stimulating position in PR, Finance, Marketing and Business, which will allow myself to grow whilst also being given the opportunity to meet inspiring individuals.

Overview

6
6
years of professional experience
7
7
years of post-secondary education
1
1
Certification

Work History

Retail sales assistant

Reserved
London
11.2024 - Current
  • Maintained visual merchandising standards to attract customers.
  • Accomplished store standards by routinely tidying displays and shelves.
  • Processed transactions at the till, ensuring accurate handling of cash and card payments.
  • Performed regular price checks for accurate labelling on shop floor.
  • Demonstrated flexibility by covering shifts when needed, whilst taking on extra shifts, promoting teamwork spirit within the store.
  • Ensured stock checks were frequently done to manage inventory.
  • Replenished floor stock and processed deliveries promptly, maximising product availability for customers.

Customer service/ Attendant

Mind The Brew
London
09.2019 - 10.2022
  • Resolved customer issues effectively, using strong interpersonal skills.
  • Assisted customers with varying questions using product knowledge and service expertise.
  • Maintained excellent client satisfaction by providing in-depth support.
  • Obtained feedback from customers to improve service experience.
  • Provided friendly, courteous service by warmly greeting guests.


Customer service/ Waitress

Burgers Inc
London
01.2019 - 08.2019
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Created friendly, welcoming atmosphere to encourage positive guest experiences.
  • Served customers whilst maintaining high presentation and quality standards.
  • Maintained excellent level of service in busy and demanding restaurant environment.

Education

BSc (Hons) Business and Management - Business

Royal Holloway, University of London
Egham
09.2021 - 06.2024

A-Levels - Sociology, Psychology, and English Literature

Elthorne Park High School
London
09.2019 - 06.2021

GCSEs - GCSEs

Ellen Wilkinson
London
01.2017 - 12.2019

Skills

  • Numeracy and software
  • Data analytics
  • Financial accounting information analysis
  • Innovative and creative
  • Communication
  • Teamwork
  • Reliability
  • Problem solving
  • Critical thinking
  • Organisational
  • Writing and editing
  • Adaptive and creative

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Affiliations

  • In addition to my enthusiasm for business i also have a strong passion for dance and sports. These pursuits have taught me valuable lessons about self-motivation, discipline, teamwork and perseverance which i have been able to transfer into my personal and professional life.
  • Travelling
  • Creative writing

Languages

English
Native
Greek
Fluent
Portuguese
Intermediate
Spanish
Elementary

Certification

Forage virtual internship certificates within Branding & Design Job Simulation, Reb Bull On-Premises Sales, alongside Lululemon Omnichannel Marketing.

Timeline

Retail sales assistant

Reserved
11.2024 - Current

BSc (Hons) Business and Management - Business

Royal Holloway, University of London
09.2021 - 06.2024

Customer service/ Attendant

Mind The Brew
09.2019 - 10.2022

A-Levels - Sociology, Psychology, and English Literature

Elthorne Park High School
09.2019 - 06.2021

Customer service/ Waitress

Burgers Inc
01.2019 - 08.2019

GCSEs - GCSEs

Ellen Wilkinson
01.2017 - 12.2019
Sofia Panteli