SODIQ KOLADE
Summary
Highly skilled, dynamic and results-oriented Business Analyst with over 8 years’ experience driving digital transformation, process improvement, and software development projects across diverse industries, including IT, public sector, non-profits and NHS. Proficient in stakeholder management, training facilitation, and team management, proven to lead change initiatives, enhance customer experience, and exceed organizational goals. A passionate professional committed to leveraging business analysis expertise to deliver value-driven solutions and continuous process improvements.
Adept at leveraging advanced analytical tools such as Power BI and Tableau to deliver actionable insights and streamline decision-making processes. Proficient in requirement elicitation techniques, user story development, and technical documentation, including BRDs, FSDs, and BPMN. Demonstrated expertise in applying Agile and Waterfall methodologies, supporting end-to-end project delivery, and fostering cross-functional collaboration.
Overview
9
9
years of professional experience
4048
4048
years of post-secondary education
Work history
Business Analyst
Aneurin Bevan University Health Board
09.2023 - 12.2024
- Led requirement-gathering sessions with key stakeholders to identify needs and collaborated with the tech team to customize the system accordingly
- Spearheaded the implementation of a software enhancement projects, the integration of a new CRM system, achieved a 30% improvement in customer data accuracy and a 25% reduction in response time to customer inquiries
- Design and implement user access control mechanisms on digital solutions by defining user roles and permissions to restrict access and using Role-Based Access Control (RBAC) framework
- Develop AS-IS and TO-BE process models to visualise the current and future state and Target Operating Models (TOM) to highlight the solution’s value and provide a holistic view of the implementation process
- Employ the INVEST principle to craft clear, prioritized Epics, Features, and User Stories, ensuring alignment with functional requirements and technical solution
- Created user manuals and training materials, and conducted onboarding sessions for users and administrators on system functionality and best practices
- Conducted a data migration initiative, successfully transferred 100,000+ records with a 99.9% accuracy rate, and ensured minimal disruption to business operations
- Direct walk-throughs and signoffs with the Dev Team to analyse and deconstruct High-Level Requirements (HLRs) into Epics, Features, and User Stories with Acceptance Criteria to guide the development process
- Assisted UI/UX designers with user insights and created wireframes, mock-ups, and prototypes using Balsamiq, Lucidchart, and MS Visio
- Write and execute thorough test scripts, cases, and plans to validate the solution, coordinating Functional Testing, System Integration Testing (SIT), and User Acceptance Testing (UAT)
Business Analyst
Tiege Consult
12.2021 - 09.2023
- Collaborated with cross-functional stakeholders to translate business needs into clear BRDs and FSDs
- Liaised with Quality Assurance (QA) teams during deployment and User Acceptance Testing (UAT) to review test scripts and data to align with business needs
- Partnered with the development team to conduct a gap analysis and propose a digital solution that increased online sales by 25% to meet the organization goals
- Expertly utilised BPMN techniques to model and analyse current business processes (AS-IS) and future (TO-BE) identifying inefficiencies and implementing a solution that improved operational efficiency by 30%
- Developed interactive Tableau dashboards for stakeholders, reducing reporting time by 40% and enabling faster decision-making
- Prepared and presented business proposals to executives, negotiating scope changes and securing a 30% increase in project funding
- Assessed data reliability using trend analysis, SWOT, and statistical modeling, ensuring 95% accuracy in reports for strategic decision-making
- Used JIRA to manage user stories, epics, and tasks, ensuring timely delivery in Agile
- Maintained project documentation in Confluence for cross-functional collaboration
Business Analyst
Cardiff Council
12.2020 - 12.2021
- Conducted thorough analysis of existing business processes to identify inefficiencies and recommend process improvements, attaining a 25% increase in operational efficiency
- Collaborated with various stakeholders, including internal departments, external partners, and suppliers, to ensure that commercial strategies are effectively implemented
- Analyzed educational and procurement software, streamlining workflows to cut processing time by 40% and enhance compliance
- Supported financial analysis and business case development for a council initiative, securing funding and generating £500,000 in annual revenue
- Successfully facilitated cross-departmental collaboration on a major commercial project, ensured alignment with the council’s strategic objectives, and delivered 15% under budget
- Facilitated workshops designed to train council staff on the operation and usage of new software, and enduser education for new systems
- Assisted in developing financial insights for preparation and management of commercial budgets, ensured in allocation of economic resources efficiently and effectively
- Monitored KPIs for developing and implementing commercial strategies aimed at optimising revenue streams and enhancing financial performance across various council services
- Worked with other departments to ensure new systems are compliant and meet the council's criteria for cost, quality and accessibility
- Ensured the smooth transitioning of 90% of users to the new Customer Relationship Management (CRM) within the first three months, exceeding the target adoption rate
Junior Business Analyst
Annegift Foundation
05.2016 - 06.2020
- Collaborated with the lead business analyst to place 150+ youths into gainful employment within three years, reducing unemployment in target communities
- Assisted the training department to review vocational training implementation, equipping 1,000+ youths with skills and achieving a 60% employment rate within six months
- Converted data into insights that formed partnerships with 20 local businesses and agencies, securing job opportunities and internships for program participants
- Suppoted the project management team in tracking a community project that reached 5,000+ youths, increasing enrollment by 45% and expanding the impact
- Helped create a financial model and forecasts for a £75,000 project budget, meeting all goals on time and under budget, reallocating surplus funds to expand the program
- Helped develop and implement a mentorship program, pairing alumni with participants, boosting skills transfer and increasing employment success by 20%
Education
BA (Hons) - Business and Management
University of South Wales
Business Analysis -
Business Analysis Foundation - Business Process Modelling
Skills
- Cross-functional Collaboration
- Technical Documentation (BDD/FSD/FRD/BRD)
- Gap Analysis (AS-IS TO-BE)
- UML (Use Cases/Diagrams)
- RAID Management
- Prototypes/Wireframes
- User Stories
- Epics
- Features
- Stakeholder Management (RACI)
- Business Analysis & Intelligence
- User Acceptance Testing (UAT)
- Agile (Scrum, Kanban, Lean)
- Requirements Gathering (Interviews, Workshops)
- Workshop Facilitation
- Business Process Mapping
- Problem-Solving & Critical Thinking
- Financial Analysis & Modelling
- Management Reporting
- PID (Comm Plan, Risk Mgmt Plan, WBS)
- Product Backlog Management
Accomplishments
- Spearheaded the implementation of a CRM system, achieving a 30% improvement in customer data accuracy and a 25% reduction in response time to customer inquiries.
- Conducted a data migration initiative, transferring over 100,000+ records with 99.9% accuracy, ensuring minimal disruption to business operations.
- Designed and implemented digital solutions that improved operational efficiency by 30% and reduced reporting time by 40%, enabling real-time decision-making.
- Developed interactive dashboards in Tableau, providing actionable insights that streamlined decision-making and enhanced reporting processes.
- Successfully secured a 30% increase in project funding by delivering comprehensive business proposals and effectively negotiating with senior stakeholders.
- Optimized operational workflows, resulting in a 25% increase in efficiency and a 15% cost reduction in major projects.
- Facilitated the adoption of a new CRM system within three months, achieving a 90% user transition rate, surpassing initial targets.
Refrences
Available on request.
Timeline
Business Analyst
Aneurin Bevan University Health Board
09.2023 - 12.2024
Business Analyst
Tiege Consult
12.2021 - 09.2023
Business Analyst
Cardiff Council
12.2020 - 12.2021
Junior Business Analyst
Annegift Foundation
05.2016 - 06.2020
Business Analysis Foundation - Business Process Modelling
BA (Hons) - Business and Management
University of South Wales
Business Analysis -
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