Sneha Susan Jacob

• Overall, role of hostess in residential home is to enhance overall experience for residents by providing excellent customer service, social interaction, and support with daily activities.
• Worked in high-pressure situations whilst maintaining composure and professionalism.
• Solved administrative and customer service issues with knowledgeable assistance and friendly support.
• Collaborated with serving staff to streamline service delivery.
• Liaised with event coordinators during special events for seamless execution of duties.

. Followed standard operating procedures to create disinfectants for designated laboratory
equipment.
. Assisted in collection and analysis of samples, following strict safety protocols.
. Maintained clean and organized laboratory environment to facilitate efficient workflow.
. Conducted routine and specialised tests in clinical biochemistry, haematology, microbiology, and histopathology to support patient diagnoses.
. Conducted daily preparation of laboratory reagents and solutions for various experiments.

. Conducted complex lab tests with precision and accuracy.

• Project: Detection of the toxin A gene in multidrug-resistant Pseudomonas aeruginosa from urine samples.
  . Conducted molecular analysis to detect the toxin A (tox A) gene in Multi drug resistant Pseudomonas. aeruginosa
  isolates.
  . Performed sample processing, bacterial culture, antibiotic susceptibility testing, and PCF based gene detection.
  . Analysed results to correlate gene presence with resistance patterns.
  . Prepared detailed reports, and maintained laboratory documentation.