SNEHA PRABHA
Product Owner
Birmingham
Summary
Product Owner with ~9 years of experience in Financial Technology, Artwork Management, and IT services. Skilled in product management, UX design, agile methodologies, and stakeholder engagement. Proven ability to lead cross-functional teams, optimize product performance, and deliver solutions that exceed customer expectations.
Overview
9
9
years of professional experience
Work History
Product Owner
Kallik Ltd
1 2023 - Current
- Managed the development and launch of multiple projects, achieving an average customer satisfaction score of 4.5/5
- Developed detailed product requirements and user stories, translating business needs into technical specifications
- Coordinated with UX/UI designers to create intuitive and user-friendly interfaces
- Monitored product performance metrics and conducted A/B testing to optimize features and functionality
- Engaged with stakeholders to gather feedback and ensure product alignment with market demands
- Increased product adoption by 25% through targeted feature enhancements and marketing initiatives.
Senior Business Analyst
HCL Technologies
11.2021 - 12.2022
- Drove continuous improvement, ensuring vision, objectives, and benefits were understood and documented throughout the project lifecycle
- Maximized project ROI by performing user acceptance testing (UAT) to validate user requirements and expectations
- Optimized business performance by developing best practices, standards, and guidance for Development and Quality Assurance teams
- Collaborated effectively with business and IT stakeholders to assure the feasibility of proposed solutions
- Monitored project status in JIRA to ensure tasks were completed on time
- Successfully delivered tasks 100% on time, enhancing project efficiency and effectiveness
- Improved stakeholder engagement and management through clear documentation and communication.
Senior Business Analyst
ADF Data Finance Pvt. Ltd.
11.2019 - 11.2021
- Defined project scope and created project plans, including kickoff documents, flow diagrams, and monitoring reports
- Responsible for end-to-end development and deployment, including obtaining business executive sign-offs
- Improved monitoring report outputs and enhanced collaboration efficiency with Ocrolus
- Authored requirement specifications, solution design documents, and facilitated system analysis and process design
- Organized and facilitated Scrum-related meetings and ensured consistent application of Agile methodologies across the team
- Led a successful reduction in the open PI count over one year, improving process efficiency
- Enhanced user experience and operational efficiency by resolving TechOps team queries and refining data management.
Business Analyst
CreditMantri Pvt Ltd
09.2018 - 10.2019
- Prepared solution documentation for an end-to-end digital lending experience, from loan application to disbursement and repayment
- Drove front-end form improvements, resulting in 30% fewer drop-offs and a 25% increase in funnel conversion
- Managed a digital lending platform with 100+ products and 8+ million users to help customers reduce borrowing costs by matching credit profiles to suitable products
- Played dual roles as business analyst and scrum master, ensuring team backlog grooming, estimation, and readiness for sprint allocation
- Coordinated with stakeholders to ensure incremental delivery in a two-week sprint model
- Successfully reduced borrowing costs for customers through effective credit profile matching
- Improved operational efficiency and business outcomes by driving significant front-end form improvements.
Business Analyst
DXC Technology
09.2015 - 06.2018
- Delivered product designs for Outpatients and Access plans in the flagship EMR solution
- Analyzed requirements by interacting with customers to deliver product design solutions that satisfy business needs
- Developed user experience designs to improve operational efficiency and business outcomes
- Ensured adherence to Agile Methodology best practices, including sprint planning, backlog grooming, retrospectives, and stand-ups
- Acted as a liaison between customers/subject matter experts and the development team, gathering business requirements and preparing functional designs
- Significantly improved business processes through innovative user experience designs
- Led a cross-functional team to enhance operational efficiency and business outcomes.
Education
Bachelor of Science - Computer Science
SCSVMV University
India 04.2001 -
Skills
User Experience (UX) Design
Product Backlog Management
Requirements Gathering and Analysis
Agile Methodologies (Scrum)
Stakeholder Engagement and Management
A/B Testing and Metrics Monitoring
Project Planning and Scope Definition
Data Analysis and Process Optimization
Team Collaboration and Leadership
Technical Specifications Development
Product Lifecycle Management
Websites
Markets
- UK
- USA
- India
Businessdomains
- BFSI
- Healthcare
- Artwork Management
Languages
English, Hindi
Native language
Timeline
Senior Business Analyst
HCL Technologies
11.2021 - 12.2022
Senior Business Analyst
ADF Data Finance Pvt. Ltd.
11.2019 - 11.2021
Business Analyst
CreditMantri Pvt Ltd
09.2018 - 10.2019
Business Analyst
DXC Technology
09.2015 - 06.2018
Bachelor of Science - Computer Science
SCSVMV University
04.2001 -
Product Owner
Kallik Ltd
1 2023 - Current
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