Sneha Sukumar

McDonald's

Cambridge, Cambridgeshire

10.2022 - 08.2024

Progressive Leadership & Operational Oversight: Progressed rapidly from Crew Member to Area Leader within six months, and subsequently promoted to Shift Manager within an additional two to three months. In this role, I oversaw daily operations, ensuring efficient workflow and adherence to company standards, which translates to effective management of office procedures and schedules.
Customer Service & Communication: Managed customer interactions, resolved inquiries and complaints, and ensured a positive experience, demonstrating strong interpersonal and communication skills essential for front-facing roles.
Team Supervision & Support: Coordinated and supported a team of staff, delegating tasks, providing guidance, and fostering a collaborative environment, akin to supporting office staff and managing administrative workflows.
Administrative & Financial Handling: Responsible for cash management, daily reporting, and inventory control, showcasing accuracy in handling financial transactions and administrative paperwork.
Problem Solving & Adaptability: Addressed operational challenges and unexpected situations promptly, demonstrating strong problem-solving abilities and adaptability in a fast-paced environment.
Organization & Maintenance: Maintained a clean, organized, and efficient workspace, reflecting an ability to manage and upkeep an administrative environment.

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