SNEHA MAMILLAPALLI
Leeds,LDS
Summary
A versatile professional with extensive experience in team coordination and leadership, demonstrated through a successful tenure as assistant store manager at Pepe's Piripiri restaurant. Proficient in Microsoft Word, Excel, Power BI, and SAP, with strong programming skills in C and C++. Adept at communicating across diverse cultures, honed during an analyst role at HCL company in India. Committed to leveraging technical expertise and interpersonal skills to drive project success and foster collaborative environments.
Friendly and knowledgeable Crew Trainer offering 4 years of experience in food handling and customer service. Proficient in multiple restaurant positions. Successful Crew Trainer highly effective at building rapport with new team members and helping each get acclimated to environment, customer needs and restaurant operations.
Overview
5
5
years of professional experience
4036
4036
years of post-secondary education
1
1
Certification
Work history
Crew trainer
McDonald's
Leeds
07.2025 - Current
- Delivered comprehensive training for improved customer service skills.
- Streamlined operations via hands-on crew training exercises.
- Provided one-to-one coaching, improving overall job competence among new hires.
Assistant manager
Pepe's Piri Piri
Hemel Hempstead, Hertfordshire
03.2022 - 07.2025
- Handled customer complaints effectively, restoring trust in brand.
- Provided excellent customer service leading to repeat business and customer loyalty.
- Provided support to manager during audits, ensuring accurate reports.
- Created positive work environment, resulting in higher employee morale.
- Handled stock control duties diligently preventing overstocking or shortages.
- Monitored sales performance regularly adjusting strategies as required.
Application Developer-SAP
Accenture
Hyderabad, India
07.2021 - 01.2022
- Worked closely with design team to ensure cohesive aesthetic in final product.
- Integrated third-party services into applications, providing comprehensive functionality.
Associate
HCL Technologies
Chennai, india
12.2020 - 06.2021
- Liaised with clients to enhance business relationships.
- Conducted research for informed decision-making processes.
- Supported senior staff members during busy periods resulting in efficient workflow.
Education
Masters - Data Science And Analytics
2023
Completed Masters in Data science in Hertfordshire University.
- Honours Degree
Bachelor of Science - Electronic and Communication Engineering
2020
- Completed B.Tech in DIET Engineering college under the stream of Electronic and Communication Engineering with aggregate of 71% in 2020.
- GPA: 71%
Intermediate - MPC
06.2014 - 03.2016
- Completed Intermediate from Narayana junior college with aggregate of 86.3% in 2016.
- GPA: 86.3%
High School Diploma -
2014
- Completed SSC from Ravindra high school in 2014 with 8.3 CGPA.
- GPA: 8.3 CGPA
Skills
- Microsoft Word, Excel, Power BI, SAP
- Familiar with Windows and IOS operating systems
- C, C Programming languages, SAP
- Communication: During Analyst job in HCL company in India, I dealt with people from different regions and this helped to effectively communicate with diverse cultural people
- Teamwork: Since I worked in team project, I had to be key player in the team coordinating with team members I facilitated project meetings to discuss about the progress in Project completion
- Job Experience: I worked in Pepe's Piripiri restaurant in Hemel Hempsted for 4 years as a assistant store manager
- Leadership: I was the President of department symposium conducted during final in undergraduate and I had to organize and lead the other committee members in making the event a great success
Languages
English
Fluent
Telugu
Native
Hindi
Fluent
Certification
Certified on Food Hygiene Level 3
Certificate
Timeline
Crew trainer - McDonald's
07.2025 - Current
Assistant manager - Pepe's Piri Piri
03.2022 - 07.2025
Application Developer-SAP - Accenture
07.2021 - 01.2022
Associate - HCL Technologies
12.2020 - 06.2021
Narayana junior college - Intermediate, MPC
06.2014 - 03.2016
Hertfordshire University - Masters, Data Science And Analytics
DIET Engineering College - Bachelor of Science, Electronic and Communication Engineering
Ravindra High School - High School Diploma,