S M MESBAH HOQUE

• Oversaw regional and local sales managers and staff.
• Prepared budgets to approve budget expenditures.
• Planned and directed staffing, training and performance evaluations to develop and control sales and service programs.
• Monitored customer preferences to determine the focus of sales efforts.
• Maintained departmental efficiencies, and established maximally effective departmental work schedules to balance workloads.
• Facilitated accurate assessment of sales performance by determining clear.

• Supported community outreach efforts to bring in new volunteers and individuals needing assistance.
• Met with program participants to better understand their needs and offer personalized support.
• Processed Gift Aid claims to enhance the funds raised.
• Presented clean, saleable donations to boost profits.
• Worked with compassion and empathy to engage people from diverse backgrounds.
• Delivered necessities to home-bound individuals receiving program aid.

• Delivered quality service by providing a warm and welcoming environment.

• Handled customer complaints with poise and grace.

• Completed finishing touches such as garnishes on dishes before final delivery.

• Processed payments efficiently to reduce customer wait times.

• Worked closely with the chef to provide tasty options for guests with allergies or intolerances.

• Covered large parties and events, anticipating planning and staffing needs.