SMITHA PUTHENVEETTIL UNNIKRISHNAN
SOFTWARE TESTER
Croydon
Summary
At UST, spearheaded quality assurance and software development projects, enhancing product reliability through rigorous regression and integration testing. My adeptness in Agile and Scrum methodologies, coupled with exceptional team collaboration skills, significantly reduced production issues. My role in mentoring and technical documentation further solidified team efficiency and product excellence. Seasoned Test Analyst with 4 years of experience designing and implementing quality assurance tests. Evaluated test objectives to develop and implement test procedures optimized for relevant results. Reported on test results and suggested interpretations relevant to product applications and further test development. Oriented towards streamlining testing and reporting processes to lower costs and optimize production efficiency. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Test Analyst
UST
KOCHI, KERALA
01.2020 - Current
- Reduced production issues by implementing rigorous regression testing before each release.
- Facilitated quick issue resolution through clear defect reporting, providing precise steps to reproduce along with relevant screenshots or logs when needed.
- Collaborated with cross-functional teams to ensure seamless integration of system components during end-to-end testing.
- Met with quality assurance, developers and project managers to assess scope and sequence of project.
- Ensured smooth communication between QA and development teams, participating in regular meetings to discuss progress updates and address challenges collaboratively.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
- Strengthened customer trust in products, meticulously verifying fixes for reported issues and ensuring smooth post-release operations.
System Analyst
UST
KOCHI, KERALA
02.2018 - 01.2020
- Provided technical support for end-users, resolving issues promptly and effectively.
- Developed detailed technical documentation to facilitate knowledge sharing among team members and aid in future troubleshooting efforts.
- Conducted comprehensive system analyses to identify areas for improvement and optimization.
- Collaborated with upper management to drive strategy and implement new processes.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- Communicated and explained business requirements to team members to understand and implement functional demands.
Senior Software Engineer
UST
KOCHI, KERALA
12.2010 - 11.2016
- Worked with project managers, developers, quality assurance and customers to resolve technical issues.
- Optimized code performance for improved user experience and system efficiency.
- Enhanced software functionality by identifying and resolving complex technical issues.
- Mentored junior developers, fostering professional growth and enhancing team productivity.
- Led software development initiative as subject matter expert and primary point-of-contact for project management staff.
- Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
Education
Master of Computer Applications - COMPUTER APPLICATIONS
UNION CHRISTIAN COLLEGE
ALUVA 07.2024 - 12.2024
Skills
Agile Methodology, Scrum Framework
Test Planning, Defect tracking, Test ReportinG, End-to-End Testing, Functional Testingg,
Regression Testing, Integration Testing, Datab, Test Data Preparationase Query Planning
Bug Reporting Tools, User Acceptance Testing, Test Documentation
Git proficiency, Software Development, Technical Analysis
Languages
Malayalam
Native language
English
Proficient
C2
Interests
Music
Timeline
Master of Computer Applications - COMPUTER APPLICATIONS
UNION CHRISTIAN COLLEGE
07.2024 - 12.2024
Test Analyst
UST
01.2020 - Current
System Analyst
UST
02.2018 - 01.2020
Senior Software Engineer
UST
12.2010 - 11.2016
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