Summary
Overview
Work history
Education
Skills
Timeline
Generic
SMITHA PRABHAKAR

SMITHA PRABHAKAR

Oxford,Oxfordshire

Summary

Organised and dependable Recruitment Partner with 13 years of experience. Successful at managing multiple priorities with positive attitude. Resourceful and well-organised with excellent leadership and team-building record. Willing to take on greater responsibilities to meet team goals. Highly responsible, detailed oriented, self-motivated and energetic staffing manager with a solid history of achievement in placing people into new work environments.

Overview

14
14
years of professional experience

Work history

Senior Client Services Manager

IDC TECHNOLOGIES INC
India
2019.07 - 2022.10

Clients - HCL, Commscope, Brillo, Southern California Edison, Federal Reserve Bank and few more

Region - USA market

  • As dedicated Recruitment Manager, was responsible for developing long-term relationships with assigned clients for the USA market
  • Identify training opportunities and provide career coaching to ensure employee development and progression
  • Serve as liaison between clients and cross-function internal teams to ensure timely & successful delivery of solutions in accordance with SLA's
  • Increased customer satisfaction by resolving issues.
  • Completed duties to deliver on targets with accuracy and efficiency.
  • Consistently arrived at work on time and ready to start immediately.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Displayed energy and enthusiasm in fast-paced environment.
  • Serves as office event planner for multi-state locations - planning annual fest, team building activities, Christmas parties etc

Recruitment Account Manager

IDC Technologies Inc
India
2014.10 - 2019.07

Clients - Mphasis, TCS & Mindtree

Region - USA Market

  • Advised clients on optimal interview and offer processes to streamline recruitment experiences.
  • Forged positive relationships with clients and candidates to actively deliver new business opportunities.
  • Matched candidates expertly to achieve successful, timely recruitment and onboarding.
  • Maintained high suitability standards through diligent screening, interview and assessment processes.
  • Nurturing, building, and maintaining strong relationships with client partner; anticipating staffing requirements and expectations and developing value-added services to support changing client needs
  • Work closely with recruiting team to ensure deliver customers and responsible for achieving agreed business targets of individual team
  • Following up with clients after delivering candidates, interviews and placements to ensure expectations are met, as well as soliciting additional job orders and pre-marketing new candidates
  • Managing a team of recruiters to handle recruitment activities and helping & guiding them to achieve objectives and keep them motivated
  • Advertised job vacancies through online platforms.
  • Expertly negotiated salary requirements and finalised arrangements between client and candidate.
  • Developed strong understanding of client companies' values, work culture, and environment.
  • Monitored numerous job applications consecutively, qualifying and shortlisting responses to improve workflow efficiency.
  • Informed candidates about interview results and made job offers to successful interviewees.
  • Briefed candidates about responsibilities, salary and job benefits.
  • Facilitated background checks and applicant screenings to vet candidates.
  • To forecast, plan and review monthly recruitment targets.

Recruitment Team Lead

HELIOS & MATHESON PVT LTD
India
2012.05 - 2014.10

Clients: Mphasis, Wipro, TCS, State Farm, Bank of America, Microsoft, JPMC, Wells Fargo, TD Ameritrade, Home Depot, Comcast, BMW and much more

Region - USA Market

  • Drove hiring process in high-volume / time-sensitive environment, working directly with hiring managers and clients and managed candidates efficiently
  • Established positive relationships with prospective candidates through networking and regular communications.
  • Recruited and hired candidates in state and out-of-state for contract, contract-to-hire and permanent placements for all IT positions for multiple client companies
  • Handled end-to-end recruitment processes, ensuring smooth and swift transactions from initial advert to job offer.
  • Involved in Internal Hiring, conducted in depth interviews with candidates both in-house and by telephone to determine skills, knowledge, interest, market value, and availability

Technical Recruiter

ARCTERN
India
2011.09 - 2012.05

Clients: Microsoft, Expedia, Alaska Airlines, Big Fish Games, Starbucks, HCL and many more

Region - USA Market

  • Effectively recruited IT Professionals in time-sensitive environment
  • Developed strong understanding of client companies' values, work culture, and environment.
  • Prioritized clients' requirements in high volume, time-sensitive environment to meet deadlines
  • Expertly negotiated salary requirements and finalised arrangements between client and candidate.
  • Handled end-to-end recruitment processes, ensuring smooth and swift transactions from initial advert to job offer.
  • Briefed candidates about responsibilities, salary and job benefits.
  • Established positive relationships with prospective candidates through networking and regular communications.
  • Advertised job vacancies through online platforms.
  • Registered new candidates, developing wide-ranging database to meet client recruitment needs.
  • Interviewed, assessed and matched prospective applicants with vacancies at client companies.
  • Monitored numerous job applications consecutively, qualifying and shortlisting responses to improve workflow efficiency.
  • Worked towards exceeding targets agreed on with clients regarding number of candidates placed.
  • Facilitated background checks and applicant screenings to vet candidates.
  • Scheduled and conducted interviews, evaluating candidate pool to select top talent.

Technical Recruiter

IONIDEA
India
2010.05 - 2011.09

Clients: IBM, Wells Fargo, Ford, Wall mart, AT&T, Express Scripts, Google and many more

Region - USA Market

  • Create and execute recruiting strategy, which results in top-tier, qualified talent pool of professionals and strong candidate pipeline
  • Develop and execute sourcing strategy, pre-screen candidates and deliver pre-qualified diverse candidates for hiring manager's evaluation
  • Trained and coached new and junior recruitment specialists to improve quality of hires across all business sectors
  • Mainly worked on IT requirements and also had hands-on experience working with functional requirements
  • Extensively used Boolean search/ key-string search in order to find best match decreasing response time as per client demand
  • Drove offer process - including extending offers, closing candidates, and generating offer letters
  • Analysed passive and active candidates creating spread sheet based on qualifications.

Executive Administration

INDIAN BUSINESS ACADEMY
India
2009.01 - 2009.07
  • Organised meetings and events guaranteeing professional results.
  • Took minutes and thorough notes in meetings for distribution.
  • Produced and distributed monthly reports using Excel knowledge, enabling improved business analysis.
  • Facilitated and processed incoming calls and emails, distributing relevant information to necessary departments.
  • Organised filing system for important and confidential office documents.
  • Monitored office inventory supplies, re-ordering for service provisions.
  • Prepared regular reports on expenses and office budgets.
  • Handled diary management for smooth-running administration processes.
  • Met deadlines on admin tasks to minimise disruption to colleagues and workflows.
  • Secured data and documents to maintain confidentiality according to company and regulatory standards.
  • Booked meeting rooms, travel and dining arrangements to facilitate business events.

Education

Bachelor of Science - Electronics & Computer Science

University of Mysore
Hassan
07.2008

Skills

  • Working on Fulltime & Contract Roles
  • Well Versed in IT/ITES, Finance/Banking, Healthcare Hiring Requirements
  • Online resume database searching
  • Learning/Training Development
  • Social networking sites
  • Client Management
  • Job Postings
  • Relationship building
  • Candidate Pipe lining
  • Strong Follow up Skills
  • Excellent time management skills
  • Exceptional interpersonal communication
  • Easy going, creative, flexible, professional, team player, can do attitude, and ability to work independently in technically challenging, fast paced environment

Timeline

Senior Client Services Manager

IDC TECHNOLOGIES INC
2019.07 - 2022.10

Recruitment Account Manager

IDC Technologies Inc
2014.10 - 2019.07

Recruitment Team Lead

HELIOS & MATHESON PVT LTD
2012.05 - 2014.10

Technical Recruiter

ARCTERN
2011.09 - 2012.05

Technical Recruiter

IONIDEA
2010.05 - 2011.09

Executive Administration

INDIAN BUSINESS ACADEMY
2009.01 - 2009.07

Bachelor of Science - Electronics & Computer Science

University of Mysore
SMITHA PRABHAKAR