Smit Shah
Wembley Park
Summary
An MSc. International Business Management graduate with successful field experience in Logistics and Operations along with understanding of engineering theories, principles, compliance, and standards. Seeking a full-time opportunity to utilize, enhance skills and knowledge in the field of Engineering and Business Management.
Overview
3
3
years of professional experience
Work History
Team Member
Starbucks (SSP Group)
03.2024 - Current
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency
- Worked well with teammates and accepted coaching from the management team
- Collaborated with team members to complete orders
- Cleaned and maintained all areas of restaurant to promote clean image
- Provided excellent customer service by greeting customers and meeting quality expectations
- Kept food preparation area, equipment and utensils clean and sanitary
- Contributed to increased sales by upselling menu items and promoting specials offers.
- Assisted with inventory counts and stocking of merchandise.
Sales Assistant
WHSmith
04.2023 - 03.2024
- Increased sales by building strong customer relationships and providing excellent service
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff
- Built rapport with repeat customers, fostering long-term loyalty to brand
- Executed visual merchandising strategies to attract customers and drive sales
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons
- Met and exceeded sales target consistently, contributing to overall team success
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations
- Participated in ongoing training to stay updated on current products, promotion and industry trends.
Apprentice
Dubai Ports (DP World)
02.2022 - 08.2022
- Adhered to company policies, procedures and safety guidelines during daily work activities
- Learned a wide range of simple and complex techniques from on-the-job training
- Observed experienced professionals in actions, gaining valuable insights into best practices within the field
- Exhibited strong work ethic by consistently arriving on time, completing tasks diligently
- Built strong relationships with team members and supervisors, creating a positive work environment
- Implemented suggestions from mentors, leading to enhanced productivity and skill development
- Followed industry regulations and local building codes
- Conducted quality control of material used in maintenance works.
Education
MSc. International Business Management -
Kingston University
London, ENG01.2024
B.E. - Civil Engineering -
Silver Oak University
Ahmedabad, India06.2021
Skills
- Microsoft 365 (including all Microsoft apps)
- Digital Literacy
- Professional and technical writing
- Research Skills
- Problem-Solving
- Strategic Planning
- Leadership and Team management
- Networking
- Adaptability and Flexibility
- Legal and Ethical understanding
Academicresearchwork
- Economical Concrete (Case study on Copper Slag): B.E. Final year project (2020-2021), Worked in the team with Professors and Civil Engineering students at Silver Oak University, Ahmedabad to prepare case study on Copper Slag as Economical Concrete.
- ALEKS Software into Nordic Countries: MSc. Dissertation, (2023-2024), As a team of 5 members, we got an opportunity to launch ALEKS Software in Nordic nations which could help country's children and teenagers to learn and understand the basic concepts of Mathematics, Science and other subjects at an affordable cost.
Timeline
Team Member
Starbucks (SSP Group)
03.2024 - Current
Sales Assistant
WHSmith
04.2023 - 03.2024
Apprentice
Dubai Ports (DP World)
02.2022 - 08.2022
MSc. International Business Management -
Kingston University
B.E. - Civil Engineering -
Silver Oak University
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