Smija POOKOTTIL
Woodford Green,London
Summary
Energetic professional with highly relevant skills in communication and organisation, coupled with proficiency in Microsoft Office and data management. Proven ability to multitask and prioritise workloads, ensuring smooth and efficient office operations. Aiming to streamline administrative processes and contribute to team productivity.
Overview
7
7
years of post-secondary education
21
21
years of professional experience
Work history
ADMINISTRATION AND ACCOUNTS COORDINATOR
ZMAPPING LTD
CANARY WHARF
2008.01 - Current
- Managed invoicing queries and followed up on overdue payments via email and phone to facilitate timely resolution.
- Coordinated communications with accountants and solicitors to ensure timely progress.
- Compiled VAT documents quarterly to ensure accurate expense collation and filing.
- Oversaw daily banking activities to ensure smooth operation.
- Prepared Excel spreadsheets to track banking transactions and financial performance.
- Responded to customer and supplier queries to ensure clarity and satisfaction. from customers and suppliers, promoting client satisfaction.
VOLUNTEER
THE SOCIETY OF OCCUPATIONAL MEDICINE
London
2019.03 - 2019.06
- Responded to membership enquiries via email, delivering accurate guidance to enhance member satisfaction.
- Confirmed membership renewals with clients and ensured accuracy of their data records.
- Provided weekly support for membership and appraisals quality assurance scheme, ensuring compliance and service quality.
SOFTWARE ENGINEER
INFOSYS TECHNOLOGIES LTD.
BANGALORE, INDIA
2005.05 - 2006.01
- Supported product engineering team workflows, facilitating efficient collaboration and project execution.
- Conducted research and documented findings for RFID project deliverables, ensuring clear communication and alignment with project goals.
- Completed product engineering training on networking concepts, enhancing foundational skills for project contributions.
Education
MA - Marketing Management
UNIVERSITY OF WESTMINSTER
LONDON 2007.01 - 2008.01
B-TECH - Computer Science and Engineering
MODEL ENGINEERING COLLEGE, COCHIN UNIVERSITY
INDIA 2000.01 - 2004.01
AISSCE - Science
SHARJAH INDIAN SCHOOL
U.A.E. 1998.01 - 2000.01
Skills
- Numeracy and computer proficiency
- Excel and Outlook expertise
- Organisational planning
- Time management
- Client engagement
- Written and verbal communication
- Flexibility in task handling
- Researching capability
Affiliations
- Tennis
- Travel
References
References available upon request.
Timeline
VOLUNTEER
THE SOCIETY OF OCCUPATIONAL MEDICINE
2019.03 - 2019.06
ADMINISTRATION AND ACCOUNTS COORDINATOR
ZMAPPING LTD
2008.01 - Current
MA - Marketing Management
UNIVERSITY OF WESTMINSTER
2007.01 - 2008.01
SOFTWARE ENGINEER
INFOSYS TECHNOLOGIES LTD.
2005.05 - 2006.01
B-TECH - Computer Science and Engineering
MODEL ENGINEERING COLLEGE, COCHIN UNIVERSITY
2000.01 - 2004.01
AISSCE - Science
SHARJAH INDIAN SCHOOL
1998.01 - 2000.01