Summary
Overview
Work History
Education
Skills
Timeline
Generic

Smera Murali K

Zonal Sales Team Manager
Thrissur

Summary

Deeply collaborative Sales Team Manager with half a decade experience in building diverse teams and generating comprehensive market strategies to boost overall brand recognition.

Overview

8
8
years of professional experience

Work History

Divisonal Sales Development Manager

PHYIGICART E-COMMERCE PVT. LTD
09.2020 - Current
  • Developed and executed strategic sales plans to expand the company’s customer base, enhance market presence, and drive sustainable growth within the division.
  • Led the recruitment, onboarding, and performance management of sales representatives and training managers, ensuring alignment with divisional objectives.
  • Provided coaching and ongoing support to sales teams, fostering a high-performance culture focused on achieving and exceeding sales targets.
  • Established and nurtured long-term customer relationships by partnering with clients to understand their needs and delivering tailored solutions.
  • Effectively managed the sales team to consistently meet or exceed growth and revenue targets, contributing to the company’s overall success.
  • Analyzed sales metrics and market trends to identify opportunities for optimization and implement strategic improvements.

Relationship Officer

HDB FINANCIAL SERVICES
06.2017 - 08.2018
  • Proactively identified business opportunities and assessed their potential within the industry by conducting in-depth market research and analysis.
  • Developed and nurtured client relationships by engaging with prospects, understanding their needs, and offering tailored banking products and solutions.
  • Promoted and sold a variety of banking products and schemes, leveraging consultative selling techniques to recommend the most suitable options for clients.
  • Maintained strong client relationships by providing ongoing support, guidance, and information to enhance customer satisfaction and retention.
  • Researched and proposed innovative solutions to improve profitability and customer service, aligning with market trends and client feedback.
  • Monitored industry and competitor activities to identify product enhancements and new opportunities for market expansion.
  • Prepared detailed reports by gathering, analyzing, and summarizing sales data to track performance and inform strategic decisions.
  • Ensured the delivery of high-quality service by adhering to and enforcing organizational standards and best practices.
  • Enhanced professional knowledge and skills by participating in educational workshops, reviewing industry publications, and building a robust professional network.
  • Contributed to team success by collaborating effectively to achieve organizational goals and meet project deadlines.

Education

Master of Science - Computer Science

Malabar College of Engineering & Technology
Desamanagalam
04.2001 -

Bachelor of Science - Computer Science & Engineering

Sreenarayanamangalam Inst. of Management & Tech.
Kerala
04.2001 -

Skills

    Sales team training

    Customer engagement

    Team management

    Sales presentations

    Campaign development

    Social media marketing

    Teamwork

    Problem-solving

    Business development and planning

    Problem-solving abilities

    Multitasking

    Team leadership

    Team motivation

Timeline

Divisonal Sales Development Manager

PHYIGICART E-COMMERCE PVT. LTD
09.2020 - Current

Relationship Officer

HDB FINANCIAL SERVICES
06.2017 - 08.2018

Master of Science - Computer Science

Malabar College of Engineering & Technology
04.2001 -

Bachelor of Science - Computer Science & Engineering

Sreenarayanamangalam Inst. of Management & Tech.
04.2001 -

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Smera Murali KZonal Sales Team Manager