Summary
Overview
Work history
Skills
Certification
Timeline
Generic

Sonia olliffe

chinnor,Oxfordshire

Summary

Diligent health care team member with skills and training to safely support patients and assist clinical team member. Always ready to help with hygiene, mobility and cleaning needs. Works fast to stay ahead of continuous patient workload.

Offering compassion, patience, and strong interpersonal skills. Knowledgeable about providing support, ensuring comfort, and maintaining safe environment for individuals. Ready to use and develop communication, empathy, and organisational skills in a care assistant role.

Compassionate Care Assistant with deep-rooted empathy and commitment to enhancing patient well-being. Skilled in providing daily care, emotional support, and creating comfortable living environments. Known for fostering positive relationships and contributing to cohesive team.

Seasoned professional in healthcare industry with focus on providing compassionate and comprehensive support to individuals requiring care. Capable of delivering high quality personal and medical assistance, utilising in-depth knowledge of health and safety protocols. Emphasise on building strong relationships with patients and their families, fostering environment of empathy and respect.

Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.

Compassionate individual with strong desire to support and care for others. Demonstrates excellent communication and interpersonal skills, combined with background in customer service and teamwork. Committed to providing high-quality care and enhancing well-being of those in need.

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Overview

28
28
years of professional experience
1
1
Certification

Work history

Catering supervisor

Harrison
Thame, Oxfordshire
09.2018 - Current
  • Maintained outstanding hygiene levels for optimised customer safety and continued regulatory compliance.
  • Collaborated with kitchen staff to ensure timely delivery of food orders.
  • Developed relationships with clients through professional and courteous behaviour.
  • Resolved complaints calmly and professionally to achieve positive customer outcomes.
  • Trained new staff members in company procedures to maintain service standards.
  • Implemented health and safety regulations diligently for a secure working environment.
  • Supervised performance of catering team closely for consistent service quality.

Lunchtime supervisor

St Andrews primary school
Chinnor, Oxfordshire
09.2012 - 08.2018
  • Managed conflict amongst students to promote harmony.
  • Set up and cleaned dining areas to promote food safety.
  • Promoted a safe and positive environment by enforcing school policies.
  • Promoted and supervised playground activities encouraging maximal student interaction.
  • Helped special needs students with meals, achieved inclusivity.
  • Assisted Special Educational Needs and Disabilities (SEND) students during mealtimes.

Care assistant

Cherry tree nursing home
Princes Risborough, Buckinghamshire
07.2009 - 09.2012
  • Responded promptly to emergency situations, ensuring safety of all residents.
  • Delivered excellent customer service by addressing concerns of patients' families.
  • Prioritised patient welfare, providing comfort, reassurance and support to reduce anxiety and distress.
  • Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
  • Assisted with rehabilitative care following treatment plans established by health professionals.
  • Positioned, lifted and transported patients with limited mobility.
  • Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
  • Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.
  • Maximised patient comfort by accurately assessing pain levels and administering pain-relieving medication.
  • Maintained a calm demeanor during crisis situations thus providing reassurance to both the residents and their families.
  • Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
  • Delivered high-quality care to clients with disabilities, achieving care plan objectives.
  • Ensured optimal hydration, monitoring and recording patients' fluid intake and output in fluid balance charts.
  • Observed patient condition and behaviour closely, reporting changes or concerns promptly.

Care assistant

Hempton field
Chinnor, Oxfordshire
06.1997 - 02.2003
  • Handled chemicals and waste in line with COSHH regulations.
  • Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
  • Reviewed customer history to recommend appropriate products and services.
  • Consistently arrived at work on time and ready to start immediately.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Assisted in daily living activities for enhanced patient comfort.
  • Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
  • Positioned, lifted and transported patients with limited mobility.
  • Adapted to service users' needs and requests to maintain personalised care.
  • Provided high-quality person-centred support and received consistently positive patient feedback.
  • Maintained confidentiality and compliance standards for optimised patient care.
  • Responded promptly to emergency situations, ensuring safety of all residents.
  • Assembled and dismantled equipment required by healthcare professionals.
  • Adhered strictly to professional standards, regulations and policies at all times while executing duties.
  • Prioritised patient welfare, providing comfort, reassurance and support to reduce anxiety and distress.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.

Skills

  • Cleaning and sanitation procedures
  • Risk Management
  • Healthy menu planning
  • Computer literacy
  • Customer service excellence
  • Food allergens awareness
  • Physical stamina

Certification

Full UK driving licence

Timeline

Catering supervisor

Harrison
09.2018 - Current

Lunchtime supervisor

St Andrews primary school
09.2012 - 08.2018

Care assistant

Cherry tree nursing home
07.2009 - 09.2012

Care assistant

Hempton field
06.1997 - 02.2003
Sonia olliffe