Dedicated and compassionate aspiring residential support worker with over two years of experience in customer-facing and youth support roles. Skilled in safeguarding, mental health awareness, risk assessments, and substance misuse indicators. Proven ability to manage challenging behaviours, de-escalate conflict, and communicate effectively with individuals from diverse backgrounds.
Passionate about creating safe, stable, and empowering environments that support young people's development, independence and wellbeing. Strong team player with experience with multi-agency professionals.
Delivered structured, nurturing care for young people with complexed needs.
Led shifts, maintained safeguarding protocols, and implemented care plans.
Supported emotional wellbeing, life skills, and independence.
Liaised with social workers, therapists, police and educators for holistic care.
Delivered personalized care and behavioural support to residents with complex needs, facilitating their independence and enhancing quality of life in a safe residential environment.
Delivered tailored 1:1 support to pupils with special educational needs.
Led small group sessions and provided constructive feedback to support learning.
Supervised pupils in various school settings, ensuring safety and engagement.
Collaborated with teachers, SENCOs, and external professional.
Communicated with parents regarding both achievements and concerns.
Supported parents
Implemented individualized learning strategies and behavioural interventions to enhance the academic progress and social skills of students with special needs, resulting in measurable improvements in engagement and independence.
Enhanced toddlers' language and social skills through interactive storytelling and play.
Managed minor disputes, observe behaviours, and reported developmental concerns.
Supported daily personal care routines while promoting independence.
Maintained a safe, stimulating environment following EYFS standards.
Implemented individualized care plans and developmental activities to promote children's physical, emotional, and cognitive growth while ensuring a safe and nurturing environment.
Delivered high-quality customer service and maintained hygiene standards.
Handled challenging interactions professionally and supported team workflow.
Assisted with staff training, stock management, and compliances with company policies
Operated point-of-sale systems efficiently to process customer orders, ensuring accuracy and timely service that improved overall throughput during peak hours.
Operated point-of-sale systems and prepared food items efficiently to ensure timely order fulfillment and maintain high customer satisfaction in a fast-paced environment.