Sky Barrett

● Provided efficient chairside assistance during various dental procedures, ensuring readiness of instruments, materials and equipment to enhance treatment flow.

● Prepare, clean and maintain dental surgeries before, during and after patient appointments.

● Assist with examinations, fillings and composite restorations, crowns, bridges, dentures, root canal treatments and extractions.

● Assist with the administration of local anaesthetic and provide appropriate support and reassurance to patients throughout treatment.

● Assist with dental radiography in accordance with relevant procedures and safety requirements.

● Take and record patient medical histories and maintain accurate and confidential patient records.

Performed dental impressions to aid in treatment planning.

● Follow appropriate infection prevention and control procedures, including cleaning, disinfection, instrument processing and sterilisation.

● Prepare instruments, materials and equipment according to the planned treatment.

● Maintain a clean, safe and well-organised clinical environment.

Supported the practice with reception and administrative duties, including patient communication and enquiry assistance.

● Communicate professionally and sensitively with patients, helping them feel comfortable and informed throughout their visit.

● Maintained high standards of confidentiality, professionalism and patient care in line with GDC requirements and practice policies, ensuring trust and safety.

● Monitor and maintain clinical stock and help ensure surgeries are appropriately stocked and prepared.

● Work effectively as part of a dental team in a busy practice environment.

● Adapt efficiently to changing workloads and priorities while maintaining attention to detail and patient safety.

• Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
• Built customer loyalty through efficient, friendly service that encouraged repeat visits.
• Upsold daily specials and beverage promotions to exceed daily sales goals.
• Enhanced customer service ratings by swiftly and accurately resolving issues, leading to increased satisfaction.
• Maintained a well-stocked bar to effectively serve customers and meet demand.
• Optimised bar display for enhanced visual appeal and functionality, attracting more customers.
• Adhered to UK laws regarding alcoholic beverage services and customer regulations.
• Finalised cash register transactions and generated a detailed cashier report at end of day.

• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
• Investigated and resolved customer inquiries and complaints to enhance satisfaction.
• Collaborated with departments to ensure swift resolution of customer issues.
• Collected customer feedback and made process changes to exceed customer satisfaction goals.
• Built strong relationships with customers and colleagues by providing friendly and personable service.
• Trained new personnel on operations and services to ensure consistent customer experience.
• Identified opportunities to enhance operational processes and service delivery.
• Trained staff on operating procedures and company services.
• Maintained clean and organised work environment to maintain customer safety.
• Adhered to customer call guidelines to ensure efficient service delivery and productivity.
• Responded proactively and positively to rapid change.

• Assisted customers with prompt and polite support in-person and via telephone.
• Delivered exceptional service, ensuring pleasant shopping experiences and addressing customer needs promptly.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Cultivated strong rapport with customers, enhancing their shopping experience and fostering brand loyalty.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Actively engaged customers to provide general assistance and information on store merchandise.
• Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
• Coordinated restocking of sales floor with current merchandise and updated signage to effectively highlight promotions.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Volunteered for extra shifts during busy seasons to support staffing needs. during holidays and other busy periods to alleviate staffing shortages.
• Worked with loss prevention in monitoring shopper behavior.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.