Summary
Overview
Work History
Education
Skills
Timeline
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SK SHAAN

16, West Ham Lane, Stratford, London

Summary

  • Accomplished Business Development Manager with a proven track record in driving sales and marketing strategies
  • Expertise in lead generation, relationship building, and establishing strategic partnerships
  • Highly skilled in decision-making and proficient in project management
  • Committed to exceptional customer service and adapt to account management
  • Experienced in business operations, product deployment, and cost management
  • Strategic business partner with a focus on performance metrics and market trend analysis
  • Adapt at team leadership and new business development
  • Exceptional negotiation skills with a diplomatic communication style
  • Strong technical skills, including CRM software and data analytics tools

Overview

12
12
years of professional experience

Work History

Warehouse Operative

Soleil Foodservice Ltd
07.2024 - Current
  • Retrieving and selecting inventory items from warehouse shelving in strict accordance with order specifications, while maintaining a high standard of accuracy to ensure precise and error-free order fulfillment
  • Monitored inventory levels and maintained accurate and up-to-date records within the inventory management system to ensure optimal stock control and availability
  • Applied labels and identification tags to inventory items to facilitate efficient tracking, organization, and retrieval within the warehouse system
  • Prepared and securely packed items for shipment to safeguard against damage during transit, while accurately labeling packages with detailed shipping information and barcodes to ensure efficient delivery
  • Operated powered pallet trucks and manual pallet jacks to efficiently transport and load heavy items within the warehouse, ensuring safe and effective material handling in compliance with operational protocols
  • Performed stock audits and ensured the maintenance of precise and up-to-date inventory records to support accurate inventory control and reporting
  • Ensured strict adherence to health and safety protocols to maintain a safe and compliant working environment in accordance with regulatory standards
  • Delivered training and guidance to new team members, while collaborating effectively with supervisors and team managers to ensure timely completion of tasks and adherence to project deadlines
  • Provided cross-functional support to designated departments as needed, contributing to overall operational efficiency and flexibility

Business Development Manager

Blueline Computers
01.2017 - 09.2023
  • Spearheaded strategies to expand sales and market share
  • Cultivated strong client relationships and skillfully negotiated contracts
  • Developed compelling presentations to attract new business opportunities
  • Managed customer databases and conducted comprehensive industry research
  • Crafted proposals in response to customer requests, continually enhancing products and services
  • Analyzed client feedback, driving improvements across offerings
  • Researched target markets to align with customer needs
  • Oversaw contract negotiations, project planning, budgeting, and financial processes
  • Collaborated cross-functionally to ensure project success
  • Maintained proactive client communication to exceed expectations
  • Identified and capitalized on new business development opportunities
  • Utilized cold calling, in-person visits, and referrals to generate leads
  • Employed pipeline management, pre-qualification, and territory analysis to acquire new customers
  • Resolved customer issues promptly and effectively
  • Directed and coordinated products, services, and sales activities

HR Executive

Careers International
08.2015 - 09.2016
  • Conducted comprehensive candidate searches for open positions
  • Fostered and maintained strong relationships with Hiring Mangers
  • Strategically posted job openings across multiple platforms
  • Conducted initial phone screenings of potential candidates
  • Assisted in formulating effective recruitment strategies
  • Managed interview coordination between hiring managers and candidates
  • Negotiated employment offers to secure top talent
  • Maintained applicant tracking system records, ensuring accurate and up-to-date information
  • Provided guidance throughout the new hire onboarding process
  • Advised on legal compliance related to recruitment
  • Participated in recruitment events to source potential candidates
  • Employed Boolean search techniques for passive candidate sourcing
  • Contributed to team meetings, aligning with current recruitment goals
  • Organized skill assessments as necessary
  • Collaborated with recruitment and HR professionals to meet hiring objectives
  • Conducted interviews to identify the most qualified candidates
  • Implemented creative sourcing strategies and recruitment branding
  • Built a talent pipeline aligned with company values and role requirements

Help Desk Associate

Thomson Reuters
12.2012 - 01.2014
  • Delivered technical assistance and troubleshooting via calls, emails, and chats
  • Resolved customer technical issues promptly
  • Aided customers in setting up accounts on company platforms
  • Managed user accounts in active directory and ensured appropriate access
  • Diagnosed complex technical problems using remote desktop tools
  • Configured new user workstations and maintained software updates
  • Provided training and guidance to end-users
  • Coordinated with third-party vendors for hardware/software issues resolutions
  • Developed knowledge base articles for efficient problem-solving
  • Documented processes for team reference
  • Supported password rests and account customization
  • Supported password resets and account customization
  • Maintained bug-tracking system records for issue reporting

Education

MBA - Business Administration And Management

University of Chester
Chester
05-2025

Bachelor of Engineering - Computer Science

PA College of Engineering
Mangalore, India
06-2011

Skills

  • Analytical and Strategic Thinking
  • Lead generation and prospecting
  • Market research and analysis
  • Customer relationship management
  • Strategic partnership development
  • Revenue growth strategies
  • Contract negotiation and deal closure
  • Sales forecasting and budgeting
  • Business model development
  • Digital marketing integration

Timeline

Warehouse Operative

Soleil Foodservice Ltd
07.2024 - Current

Business Development Manager

Blueline Computers
01.2017 - 09.2023

HR Executive

Careers International
08.2015 - 09.2016

Help Desk Associate

Thomson Reuters
12.2012 - 01.2014

MBA - Business Administration And Management

University of Chester

Bachelor of Engineering - Computer Science

PA College of Engineering

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SK SHAAN