Summary
Overview
Work History
Education
Skills
Additional Information
References
Timeline
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S.J DEAN COLLINS

S.J DEAN COLLINS

Lurgan,Armagh

Summary

Experienced in customer-focused roles with career centered around providing top-notch service in fast-paced environments. With knowledge in safety protocols and aptitude for creating comfortable and pleasant travel experiences, can ensure passenger/customer satisfaction and safety. Brings skills in multi-cultural communication and Fast adapting in any environment.

Overview

9
9
years of professional experience

Work History

Cabin Crew

easyJet
Belfast
04.2023 - Current


  • Managed in-cabin services efficiently, including food and beverage distribution for an enjoyable flight experience.
  • Handled emergency situations calmly; administered first aid when necessary to ensure passenger wellbeing.
  • Provided excellent service to passengers whilst ensuring their comfort and safety.
  • Created a welcoming atmosphere through friendly interactions with passengers.
  • Demonstrated adaptability by handling diverse tasks such as selling duty-free products, cabin cleaning, and meal serving successfully.

Pharmacy advisor

Boots
Portadown, Armagh City Banbridge and Craigavon
01.2020 - 03.2023
  • Dispensed prescriptions to ensure safe and effective use of medication.
  • Conducted health promotion campaigns within community, increased awareness about public health issues.
  • Maintained clean and organised workspace to promote a professional environment.

TESOL Teacher

Wattana Wittaya Academy
Bangkok
02.2016 - 12.2019
  • Implemented innovative teaching strategies to improve learning outcomes.
  • Utilised modern teaching aids to enhance the classroom experience, resulting in improved student engagement.
  • Led parent-teacher meetings providing updates on student progress and areas for improvement.
  • Initiated creative projects to encourage active participation from students.

Education

NVQ Level 2 - Text Processing

Southern Regional College

NVQ Level 3 - Public Services

South Eastern Regional College

GCSEs -

Craigavon Senior High School
Lurgan

Skills

  • Customer service
  • Clinical record keeping
  • Microsoft Office
  • Telephone etiquette
  • Problem solving
  • Deadline management
  • Cross-Cultural sensitivity
  • Punctuality and reliability

Additional Information

  • Well-rounded in the workplace
  • Team Player
  • Open to new ideas
  • Adaptable
  • Keen Believer in following Standard Operating Procedures
  • Makes a mean cup of tea

References

References available upon request.

Timeline

Cabin Crew

easyJet
04.2023 - Current

Pharmacy advisor

Boots
01.2020 - 03.2023

TESOL Teacher

Wattana Wittaya Academy
02.2016 - 12.2019

NVQ Level 2 - Text Processing

Southern Regional College

NVQ Level 3 - Public Services

South Eastern Regional College

GCSEs -

Craigavon Senior High School

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S.J DEAN COLLINS