S.J DEAN COLLINS
Lurgan,Armagh
Summary
Experienced in customer-focused roles with career centered around providing top-notch service in fast-paced environments. With knowledge in safety protocols and aptitude for creating comfortable and pleasant travel experiences, can ensure passenger/customer satisfaction and safety. Brings skills in multi-cultural communication and Fast adapting in any environment.
Overview
9
9
years of professional experience
Work history
Cabin Crew
easyJet
Belfast
2023.04 - Current
- Managed in-cabin services efficiently, including food and beverage distribution for an enjoyable flight experience.
- Handled emergency situations calmly; administered first aid when necessary to ensure passenger wellbeing.
- Provided excellent service to passengers whilst ensuring their comfort and safety.
- Created a welcoming atmosphere through friendly interactions with passengers.
- Demonstrated adaptability by handling diverse tasks such as selling duty-free products, cabin cleaning, and meal serving successfully.
Pharmacy advisor
Boots
Portadown, Armagh City Banbridge and Craigavon
2020.01 - 2023.03
- Dispensed prescriptions to ensure safe and effective use of medication.
- Conducted health promotion campaigns within community, increased awareness about public health issues.
- Maintained clean and organised workspace to promote a professional environment.
TESOL Teacher
Wattana Wittaya Academy
Bangkok
2016.02 - 2019.12
- Implemented innovative teaching strategies to improve learning outcomes.
- Utilised modern teaching aids to enhance the classroom experience, resulting in improved student engagement.
- Led parent-teacher meetings providing updates on student progress and areas for improvement.
- Initiated creative projects to encourage active participation from students.
Education
NVQ Level 2 - Text Processing
Southern Regional College
NVQ Level 3 - Public Services
South Eastern Regional College
GCSEs -
Craigavon Senior High School
LurganSkills
- Customer service
- Clinical record keeping
- Microsoft Office
- Telephone etiquette
- Problem solving
- Deadline management
- Cross-Cultural sensitivity
- Punctuality and reliability
Additional Information
- Well-rounded in the workplace
- Team Player
- Open to new ideas
- Adaptable
- Keen Believer in following Standard Operating Procedures
- Makes a mean cup of tea
References
References available upon request.
Timeline
Cabin Crew
easyJet
2023.04 - Current
Pharmacy advisor
Boots
2020.01 - 2023.03
TESOL Teacher
Wattana Wittaya Academy
2016.02 - 2019.12
NVQ Level 2 - Text Processing
Southern Regional College
NVQ Level 3 - Public Services
South Eastern Regional College
GCSEs -
Craigavon Senior High School