Summary
Overview
Work history
Education
Skills
EMPLOYMENT HISTORY
CAREER PROGRESSION
CERTIFICATIONS AND ACCOMPLISHMENTS
Timeline
Generic

Sivasamy Palanisamy

Edinburgh,Scotland

Summary

Experienced Quality Assurance Leader with 12 years of expertise in driving enterprise level QA initiatives across Financial Crime and core banking domains. Proven track record in leading cross-functional teams to deliver high-quality, compliant solutions. Skilled in designing and implementing robust test strategies, building automation frameworks for web applications, and re-engineering legacy frameworks to improve efficiency. Adept at providing strategic solutions by understanding functional aspects of applications and applying risk-based testing techniques to add business value.
Well-versed in all phases of the Software Development Lifecycle and Agile methodology, with hands-on experience in test management and project management tools. Strong leadership experience in managing QA teams, overseeing essential review, triage, and Agile delivery activities across stakeholders. Flexible and adaptable to new environments and technologies, ensuring reliability and quality under pressure.

Overview

12
12
years of professional experience
4
4
years of post-secondary education

Work history

QA Test Lead

Client - The Royal Bank of Scotland
Edinburgh
08.2020 - 12.2025

Project Title: CDD pKYC(Perpetual Know Your Customer)


Domain: Financial Crime Compliance (KYC / AML)


Description: The objective of CDD program is to deliver In-Life regulatory requirements to ensure CDD information is kept up to date over the life of the relationship. A series of event triggers focus on changes in customer information and behavioural changes which, when identified, require a review of the customer information and consideration of the risk posed in the relationship. The In-Life model is designed on the basis that systems and processes are in place to monitor customer information and activity as necessary to identify the In-Life triggers


Role and Responsibilities:


  • Test Outcome Lead with 5 years of experience in CDD pKYC Financial Crime systems, collaborated with Product Owners, Business Analysts, development teams, Scrum Masters, and operations across various cross-functional components to understand requirements, identify gaps, and raise dependencies and risks at the earliest. Delivered accurate test estimates, designed test strategies, and authored comprehensive test plans. Led end-to-end functional execution, defect management, and test reporting, conducting race-tracking sessions and guiding the QA team to achieve high-quality outcomes with zero leakages, ensuring assurance and compliance across CDD pKYC workflows.
  • Demonstrated strong analytical and problem-solving skills with the ability to break down complex requirements and apply a risk-based approach. Proactive and adaptable in challenging environments, ensuring reliability and availability under pressure. Skilled in stakeholder management, effective communication, and delivering clear presentations, fostering collaboration and driving successful outcomes across cross-functional teams.
  • Skilled in test automation using Selenium with BDD frameworks (Cucumber, Java), API testing with Postman and Rest-Assured, and data mining. Experienced with test management tools like JIRA and Zephyr, including dashboard creation and reporting. Quick to learn and adapt to new technologies, tool stacks, and dynamic environments.


Senior QA Automation Tester

Client - The Royal Bank of Scotland
Edinburgh, Scotland
05.2019 - 07.2020

Project Title: Branch / ATM Test Lab in NatWest Edinburgh


Description: Windows based applications used by branch staff to identify customers and perform transactions such as deposit, funds transfer, cash management and various other branch management functionalities. Objective is to develop automation framework for functional and regression testing of branch applications


Role and Responsibilities


  • Developed end to end regression automation testing suite using Silk4j data driven framework build on java
  • Define and plan regression suite automation and track the progress, periodic reporting, and status metrics
  • Preparation of estimation, test Plan based on the requirements and walkthrough with clients
  • Maintaining test automation suite execution and undertake analysis of results to ensure that software meets the standards
  • Enhancing regression suite based on the new functional requirements
  • Tools: Silk4j, Silk Central, Java, TestNG, HP ALM, DB2

QA Automation Tester

Client - The Royal Bank of Scotland
Bangalore, India
01.2016 - 04.2019

Project Title: Mortgage / Retail / Online Diary Applications


Description: Web application providing mortgage quotes and managing bank adviser calendars with customers from various banking portfolio. Objective is to have an automation suite to perform functional and regression tests.


Role and Responsibilities:

  • Project role includes requirement analysis, test plan design, test estimation, test scenario / cases preparation, RTM preparation, test Execution, defect management and reporting.
  • Worked in developing automation test scripts using selenium WebDriver TestNG hybrid maven framework using page object model design pattern
  • Web services validation using SOAP UI
  • Test data creation and manipulation using mainframe DB2Maintaining test automation suite execution and undertake analysis of results to ensure that software meets the standards
  • Involved in sharing regression, smoke report, DSR, WSR reports
  • Chairing defect triage calls with client and offshore team
  • Tools: Selenium-Java- Maven, TestNG.
  • Involved in sharing regression, smoke report, DSR, WSR reports to client.
  • Chairing defect triage calls with client and offshore team
  • Tools: Selenium-Java- Maven, TestNG, HP QC, SOAP UI, DB2

QA Test Engineer

Client - The Allstate Insurance Corporation
Bangalore, India
10.2013 - 12.2015

Project Title: Insurance Products Quote Application


Description: Web application designed to analyse the customer data and provide sample and best fit insurance quotes.


Role and Responsibilities:


  • Functional and Regression testing of a web-based insurance application
  • Project role includes - Requirement Analysis, Test Plan Design, Test Estimation, Test Case/Script Preparation, RTM, Test Execution, Defect Management, Reporting.
  • Test automation using QTP data driven framework
  • Tools: HP QTP, Quality Center

Education

Bachelor of Engineering - Electronics and Communication Engineering

Anna University
India
06.2009 - 06.2013

Skills

  • Well versed in Software Testing Processes and Agile Methodologies
  • Experience in preparing test deliverables: TRA, Test Strategy, Test Plan, TDRA, TRR, TCR reports
  • UI Automation Frameworks Hands-on Experience: BDD with Cucumber, TestNG, Junit, Keyword driven, Data driven and Hybrid
  • Programming Language: Java
  • Automation Tool Experience: Selenium Web driver, UFT, Silk4j
  • Version Control & Repositories: Bit Bucket, GitHub
  • Web Services Automation – REST Assured using Java
  • Test Management tools hands-on experience: JIRA, Zephyr, HP ALM, Silk Central, Confluence
  • Domain Skills: Customer Due Diligence - In Life Management, Retail and Commercial Banking, Insurance

EMPLOYMENT HISTORY

Organization Name:  Infosys Limited

Duration:  Oct 2013 to till date

CAREER PROGRESSION

  • QA Test Outcome Lead | Domain SME | Client - NatWest, Edinburgh (Aug 2020 – Till date)
  • Senior QA Automation Tester | Client - NatWest, Edinburgh (May 2019 – Jul 2020)
  • QA Automation Tester | Client - NatWest, India (Jan 2016 – April 2019)
  • QA Test Engineer | Client - Allstate Insurance corporation, India (Oct 2013 – Dec 2015)


CERTIFICATIONS AND ACCOMPLISHMENTS

  • Infosys - Most valuable player (Q3 - 2018)
  • Infosys – Most valuable player (Q1- 2019)
  • Infosys certified professional in Agile
  • Infosys certified professional in Java
  • Infosys certified professional in Selenium

Timeline

QA Test Lead

Client - The Royal Bank of Scotland
08.2020 - 12.2025

Senior QA Automation Tester

Client - The Royal Bank of Scotland
05.2019 - 07.2020

QA Automation Tester

Client - The Royal Bank of Scotland
01.2016 - 04.2019

QA Test Engineer

Client - The Allstate Insurance Corporation
10.2013 - 12.2015

Bachelor of Engineering - Electronics and Communication Engineering

Anna University
06.2009 - 06.2013
Sivasamy Palanisamy