Sivani Mandadi

• Managed day-to-day operations of the bar and restaurant, ensuring a high standard of service and customer satisfaction.
• Oversaw inventory management, ordering supplies, and liaising with vendors to maintain stock levels and minimize waste.
• Handled customer complaints and resolved issues efficiently, maintaining a positive dining experience and repeat business.
• Managed cash flow, including daily reconciliations, banking, and payroll processing.

• Guided and supported associates in the fulfillment center, ensuring efficient workflow and adherence to safety and quality standards.
• Monitored and improved processes to increase productivity and reduce errors, contributing to a 86% improvement in order accuracy.
• Trained new hires on operational procedures, safety protocols, and best practices, ensuring they were well-prepared for their roles.
• Collaborated with the management team to analyze performance metrics and implement process improvements.
• Provided real-time problem-solving and support on the floor, addressing any issues that arose and minimizing downtime.

• Worked as both a bartender and waiter, providing excellent service to customers.
• Prepared and served various drinks, including cocktails, wine, and beer.
• Welcomed customers warmly, took their orders, offered recommendations, and gave accurate bills.
• Efficiently served food and drinks, processed payments, and fulfilled customer requests
  promptly.
• Maintained clean and well-prepared tables and service areas for guests.
• Professionally handled customer concerns and resolved complaints to ensure a positive dining experience.
• Managed multiple tables and tasks efficiently. Actively sought
  feedback from diners and took quick action to make them happy