Summary
Overview
Work history
Education
Languages
Timeline
Generic
SIVANANTHAN NALLIAH

SIVANANTHAN NALLIAH

Luton,Bedfordshire

Summary

Resourceful and adaptable Director with [Number] years of experience in financial oversight, scheduling, bidding, protocol development and process improvements. Team-oriented leader with expertise in employee engagement, customer relationship management, time management, conflict resolution and cost reduction. Customer-focused in managing accounts and maintaining strong business relationships. Seeking to leverage background in operational leadership to fulfil role with exceptional organisation.


Reliable Sales Assistant specialising in alcohol and grocery. Customer service expert with track record of going above and beyond to facilitate customer satisfaction. Offers more than 15 years of experience in fast-paced retail environments.

Overview

30
30
years of professional experience
2
2
years of post-secondary education

Work history

Director

LEKA FOODS LTD
Watford, Hertfordshire
09.2016 - 05.2023
  • Managed daily operations by overseeing financials, key performance indicators and employee performance.
  • Line managed team of [Number] employees.
  • Streamlined accounting procedures with dynamic software solutions.
  • Refined execution of project plans to overcome challenges and deliver high-quality results.
  • Own company Management

Retail Trade Entrepreneur

SUGAR & SPICE
Watford, Hertfordshire
09.1999 - 05.2005

STARTED MY OWN BUSINESS OF " CONVENIENCE STORE"

With " National Lottery, ATM, Pay point, News & Magazines, Alcohol and General Groceries.


Successfully operated and made enough profit to buy my own 3bed house in 2003.


DUTIES :


1- MERCHANDISING

2-PURCHASING FROM WHOLE SALE

3-BANKING

4-STAFF MANAGEMENT

5-MONEY MANAGING.

6-STOCK CONTROL

Quality Controller

CD SYSTEMS
Wembley, London
01.1994 - 08.1999
  • Reviewed incoming goods against specifications, rejecting inadequate materials, components and finished products.
  • Inspected set sample of products for defects, ensuring compliance with design standards.
  • Developed and implemented quality assurance improvements, enhancing processes and operations.
  • Monitored temperature of products in storage and on packing line.
  • Checking the replicated CD's and CD ROM's and DVD's quality of recordings, prints and packaging.

SALES ASSISTANT

MOTOR CROWN PETROLEUM
Hackney, LONDON
05.1993 - 12.1993
  • Accepted and processed cash, cheque, card and mobile payments using POS systems.
  • Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Cultivated loyal, profitable customer relationships, asking open-ended questions to assess and cater to individual needs.
  • Merchandise
  • Stock control, and order fuel stocks.
  • Receiving Tanker deliveries ( Fuel)


Education

AAT - INTERMEDIATE - ACCOUNTING AND BUSINESS

North London College
LONDON
09.1993 - 05.1995

NVQ Level 1 - ALCOHOL

PERSONAL LICENCE
WATORD

Languages

English
Fluent
Tamil
Native

Timeline

Director

LEKA FOODS LTD
09.2016 - 05.2023

Retail Trade Entrepreneur

SUGAR & SPICE
09.1999 - 05.2005

Quality Controller

CD SYSTEMS
01.1994 - 08.1999

AAT - INTERMEDIATE - ACCOUNTING AND BUSINESS

North London College
09.1993 - 05.1995

SALES ASSISTANT

MOTOR CROWN PETROLEUM
05.1993 - 12.1993

NVQ Level 1 - ALCOHOL

PERSONAL LICENCE
SIVANANTHAN NALLIAH