Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
References
Timeline
Generic

Sivalingam Muraleetharan

Newhaven,East Sussex

Summary

A highly motivated and experienced retail professional with a strong background in managing and operating small independent grocery and off-license stores. With a hands-on approach to stock management, customer service, and store operations, I have developed a deep understanding of what it takes to run a successful retail business. Having worked in a fast-paced environment, I’m well-equipped to handle tasks such as inventory control, stock rotation, and waste management with attention to detail.


I am self-motivated, flexible, and adaptable, thriving under pressure and consistently meeting tight deadlines. My experience includes managing deliveries, ensuring product freshness, and maintaining a clean and safe environment for customers and staff alike. I am also physically capable of performing demanding tasks, including lifting, restocking, and organizing stock during night shifts. Additionally, I have developed strong teamwork and leadership skills, ensuring that my contributions align with the overall success of the store.


Seeking a Night Staff role at Lidl, I am eager to apply my skills and experience to help maintain high standards, drive store efficiency, and contribute to the team's success in a dynamic and customer-focused environmen

Overview

18
18
years of professional experience
1
1
year of post-secondary education
1
1
Certification

Work History

Customer Assistant - Nights

Morrisons
Seaford, East Sussex
08.2009 - Current
  • Stock Management: Efficiently unpack and restock shelves during night shifts, ensuring the store is well-stocked and organized for the morning. Managed a wide range of products across departments including frozen foods, bakery, and fresh produce.
  • Departmental Expertise:Frozen Section: Ensured proper storage temperatures, conducted quality checks, and managed stock rotation to maintain product freshness and minimize waste.
    Bakery Section: Replenished baked goods, kept displays fresh and appealing, and coordinated with the bakery team to manage stock levels effectively.
    Produce Section: Carried out regular freshness checks, rotated stock to ensure quality, and followed health and safety guidelines for handling fresh produce.
  • Stock Allocation: Efficiently broke down deliveries and distributed stock to the correct departments, ensuring prompt and accurate restocking.
  • Waste Management: Monitored and recorded waste levels across various departments, ensuring that products nearing expiration were handled appropriately. Implemented waste reduction practices and ensured compliance with company policies on disposal and recycling.
  • Store Cleanliness: Maintained cleanliness on the shop floor and in storage areas, ensuring a safe and tidy environment. Regularly cleaned aisles, shelves, and backroom spaces to uphold high standards of hygiene.
  • Inventory Accuracy: Conducted nightly inventory checks, ensuring stock levels were accurate and discrepancies were reported to management. Helped maintain efficient stock control for smooth operations.
  • Flexibility and Adaptability: Demonstrated flexibility by working across multiple departments and adjusting to changing priorities. Quickly adapted to different tasks and responsibilities, providing support where needed to ensure overall store efficiency.
  • Team Collaboration: Worked closely with the night shift team to meet store restocking targets. Assisted in training new team members, fostering a supportive and productive working environment.
  • Adaptability and Efficiency: Managed time effectively to meet tight deadlines, ensuring tasks were completed promptly and to a high standard. Adapted to new challenges and worked proactively to contribute to the store's success.

Store owner

Self Employed
Denton, East Sussex
08.2006 - 02.2013
  • Store Operations: Managed day-to-day operations of a small, independent grocery and off-license shop, overseeing all aspects from product selection to customer service. Ensured the store was always well-stocked with essential groceries, beverages, and specialty items.
  • Stock Management: Handled inventory procurement, stock rotation, and product displays. Monitored stock levels to ensure popular items were always available while minimizing waste. Processed deliveries and organized products into the correct sections.
  • Waste Management: Regularly assessed products for expiration and managed waste by ensuring proper disposal or discounting products nearing expiry to reduce loss.
  • Customer Service: Delivered personalized service to customers, addressing their needs, offering recommendations, and resolving any issues promptly. Developed strong relationships with regular customers, contributing to a loyal customer base.
  • Store Cleanliness and Organization: Ensured the store maintained a high standard of cleanliness, including regular cleaning of shelves, aisles, and storage areas. Organized backroom storage to maintain an efficient and safe environment.
  • Financial & Budget Management: Managed store finances, including budgeting, pricing, and cash flow. Monitored daily sales, handled cash register operations, and reconciled end-of-day takings.
  • Flexibility and Adaptability: Juggled multiple responsibilities, from managing inventory and customer service to handling administrative tasks. Showed flexibility in working hours and adapting to the changing needs of the business.
  • Staff Oversight: Hired, trained, and managed any temporary staff, ensuring smooth operations during busy periods and fostering a collaborative work environment.

Education

A-Levels - Maths and English

Lewisham College
Lewisham
09.1990 - 08.1991

GCSEs - 8 Subjects include Math & English

Jaffna Central College
Jaffna
/1982 - /1987

Skills

  • Attention to Detail: Ensuring quality control, accurate stock rotation, and freshness checks across various store departments
  • Fast-Paced Environment Experience: Thriving in dynamic, busy retail settings, with the ability to meet targets and handle multiple tasks efficiently
  • Flexibility: Ability to work across different store departments, adapt to changing priorities, and cover various shifts, including nights and weekends
  • Self-Motivation: Demonstrated independence in running a business and managing store operations, ensuring productivity and quality without requiring constant supervision
  • Customer Focus: Proven ability to build customer relationships and provide high-quality, personalized service in a retail setting
  • Physical Stamina and Strength: Able to handle physically demanding tasks such as stock management, unpacking deliveries, and store cleanliness
  • Problem-Solving and Adaptability: Able to quickly resolve operational issues, whether it’s stock shortages, customer requests, or last-minute changes in store operations

Certification

D

Languages

Tamil
Fluent

Affiliations

  • Cricket
  • Cooking
  • Walks
  • Cleaning
  • reading the news

References

References available upon request.

Timeline

Customer Assistant - Nights

Morrisons
08.2009 - Current

Store owner

Self Employed
08.2006 - 02.2013

A-Levels - Maths and English

Lewisham College
09.1990 - 08.1991

GCSEs - 8 Subjects include Math & English

Jaffna Central College
/1982 - /1987

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Sivalingam Muraleetharan