SIVAKUMAR DAMODARAN
Southampton,United Kingdom
Summary
To develop a career in the information security sector as an Information Security Engineer in a growing company where my skills and experience will be utilized in achieving the goals and objectives of the organization.
More than 15 + years of professional experience in Network Secuirty and Information security. Extensive knowledge on Vulnerability lifecycle and security event management. Ability to solve complex problems in a simple and accurate manner. Good command over spoken and written English. Flexibility and strategic problem solving ability with excellent time management skills.
Overview
15
15
years of professional experience
1
1
Certification
Work history
Assistant consultant
Tata Consultancy Services
Chennai, India
2016.02 - Current
- Identified departures from agreed-upon procedures and standards and helped close gaps.
- Scrutinised existing and proposed methods and procedures.
- Located deviations from standard operating procedures, understanding causes and preventing reoccurrence.
- Identified deviations from standard operating procedures, understanding causes and preventing reoccurrence .
- Prepared proposals with revised methods, new strategies and redefined functions.
- Discussed data access needs, security violations and programming changes with system users to resolve issues.
- Managed high volume of security projects according to quality, schedule and budget targets.
- Deployed VPN for personnel use and protection.
- Coordinated emergency disaster recovery, minimising data loss and supporting business continuity.
- Oversaw network architecture and security, defining policies and procedures for successful operations.
- Tested security measures and systems, performing risk assessments to detect vulnerabilities.
- Partnered with security professionals to identify and address problems through incident validation and action synchronization.
- Limited ICT service outages with successful preventative maintenance strategies.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Generated Key Performance Indicator reporting to drive better performance.
- Increased customer satisfaction by resolving issues.
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Encouraged development of clear objectives and action plans.
Technical Lead
Cognizant Technology Solutions India Private Ltd (CTS)
Chennai, India
2014.07 - 2016.02
- Configuring, customizing and scheduling vulnerability scans
- Analyzing vulnerabilities and associated risk
- Providing input and recommendations for mitigating the vulnerabilities
- Managing ArcSight ESM and Connectors at multiple locations
- Analyzing security events triggered from Arcsight ESM and coordinating with the respective team to resolve the incident
- Responsible for providing technical support for Cisco Routers, Checkpoint Firewalls and Cisco ASA Firewalls
- Professional responsibilities include documentation, change management, following company policies and procedures, and schedule as needed reports to management
- Managed team of 30 personnel focused on implementing resolutions and updates.
- Directed delivery of transition plans and technical due diligence.
- Measured productivity to identify bottlenecks and implement improvements.
- Carried out new hardware installations and updates, keeping systems functional and secure.
Network engineer
Bharti Airtel
Chennai, India
2011.10 - 2014.06
- Negotiated cost-effective prices from reputable ICT suppliers.
- Updated operating systems regularly to meet operational needs.
- Tested systems regularly, troubleshooting and remedying issues to limit operational disruption.
- Set administration, usage and disaster recovery policies to best maintain network performance.
- Backed up business systems regularly to maintain current network data.
- Contributed planning abilities and use forecasts to development of long-term network road map.
- Performed tests on newly installed hardware and software to provide components that interface correctly with each other and network.
- Assessed system performance to identify upgrade requirements.
Customer support engineer
Access Systems & Services
Chennai, India
2009.06 - 2011.10
- Processed inbound customer calls, providing information on service or product upgrades
- Enabled effective decision-making, producing reports to analyse customer service metrics.
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
- Consistently achieved service rating targets, managing customer enquiries with personalised care and attention.
- Facilitated speedy resolution and forward-planning by remotely communicating with customers to understand problems ahead of arrival on site.
- Implemented customer follow up to uphold service standards.
Education
Bachelor of Computer Applications -
Alagappa University
Chennai 2001.04 -
Skills
- Vulnerability Management (Qualys,Nessus)
- Asset Management (Qualys,Nessus)
- Policy Management (Qualys,Nessus)
- SIEM (HP Arcsight,Sentinel)
- Firewall (Cisco ASA,FTD,FMC,Check Point,Palo Alto)
- End User secuity (Mcafee EPO,HIPS)
- Identity and access Management (Omada,Oracle)
- Network (Cisco Nexus 5K & 7K,Cisco Switches 2960,Cisco Wi-Fi Controller 9800)
- Penetration testing (Kali Linux)
- NAC (Cisco ISE)
Certification
- Certified Information System secuity Professional (ISC2)
- CISCO Certified Network Associate (CCNA) – 640-802
- CISCO Certified Network Professional (CCNP) – 642 -813
- Qualys Certified Specialist (Qualys)
Timeline
Assistant consultant
Tata Consultancy Services
2016.02 - Current
Technical Lead
Cognizant Technology Solutions India Private Ltd (CTS)
2014.07 - 2016.02
Network engineer
Bharti Airtel
2011.10 - 2014.06
Customer support engineer
Access Systems & Services
2009.06 - 2011.10
Bachelor of Computer Applications -
Alagappa University
2001.04 -