Summary
Overview
Work History
Education
Skills
Websites
Certification
Key Skills
Career Break
Additional Information
Timeline
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Siu-Fan So

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Summary

Results-driven Logistics & Business Development Professional with 15+ years’ experience in freight operations, supply chain management, stakeholder engagement, and digital marketing. Proven ability to deliver operational efficiency, build strategic partnerships, and execute high-impact events. Fully eligible to work in the UK, with immediate availability.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Delivery Driver

Amazon Flex
11.2024 - Current
  • Delivered packages safely and on time across designated routes, following Amazon standards.
  • Used Amazon Flex app for route navigation, scheduling, and delivery updates.
  • Maintained high customer satisfaction through professional and courteous service.
  • Managed time effectively to meet tight delivery targets.
  • Conducted vehicle checks to ensure safety and readiness.

Business Development Manager

Educators
06.2016 - 09.2022
  • Increased social media engagement by 250% through targeted campaigns.
  • Built strategic partnerships, enhancing market presence and brand recognition.
  • Led content development, achieving a 64% increase in audience reach.
  • Planned and executed large-scale educational events with academic partners.

Operations Supervisor (Air Freight / Sea Freight)

U.F.I. Express Limited
09.2014 - 05.2016
  • Managed end-to-end freight operations, ensuring regulatory compliance (IATA, ICAO, IMO, local customs).
  • Led warehouse and cargo teams to optimise loading, unloading, and shipment coordination.
  • Oversaw customs clearance, tariff classification, and bonded cargo logistics.
  • Negotiated with airlines, shipping lines, and freight forwarders for efficiency gains.

Operations Clerk (Air Freight)

Beacon Logistics (HK) Ltd
10.2012 - 05.2014
  • Processed airway bills, customs declarations, and shipping permits for import/export operations.
  • Ensured compliance with IATA and customs regulations.
  • Liaised with airlines, forwarders, and warehouse teams for smooth cargo handling.

Operations Clerk (Air Freight)

Kuehne+Nagel
10.2007 - 10.2012
  • Maintained freight records in CIEL system with 100% accuracy.
  • Booked shipments, managed flight schedules, and ensured cargo security compliance.
  • Coordinated customs clearance with freight forwarders and officials.

Operations Clerk (Air Freight)

Straight Air Service Ltd
01.2005 - 01.2007
  • Operation Checker (Sea Freight) – Top Prosper International Ltd (2003 – 2005)
  • Network System Engineer – Compaq Computer Ltd (2000 – 2002): LAN/WAN deployment, network security, enterprise IT solutions.
  • Tutor – Study-Hard Development Ltd (1996 – 1999)

Education

Master of Business Administration (MBA) -

Holmes Institute
04.2016

Skills

  • Logistics & Supply Chain Management: Freight Coordination Warehouse Management Shipment Tracking Customs Compliance (IATA, ICAO, IMO) Inventory Control
  • Business Development & Marketing: Strategic Partnerships Stakeholder Engagement B2B Digital Marketing Social Media Campaigns Event Planning Brand Management
  • Technical Skills: Microsoft Office Suite CRM & ERP Systems SharePoint Freight Systems (CIEL, CMS) Adobe Creative Suite (Premiere, Illustrator) Video Production
  • Languages: English (Fluent) Cantonese (Fluent)

Certification

  • Food Safety Level 2 (UK) – HACCP principles, hazard control, hygiene, pest management
  • Foundation Certificate in Barista Training (160 hrs) – Hong Kong: Espresso, latte art, drip coffee, cold brew, siphon brewing

Key Skills

Languages: English (Fluent) | Cantonese (Fluent)

Career Break

  • Sep 2022 – Nov 2024
  • Relocated from Hong Kong to the UK. Focused on resettlement, integration, and professional development to prepare for re-entering the UK workforce.

Additional Information

  • Eligible to work in the UK
  • Valid UK Driving Licence
  • Immediate availability

Timeline

Delivery Driver

Amazon Flex
11.2024 - Current

Business Development Manager

Educators
06.2016 - 09.2022

Operations Supervisor (Air Freight / Sea Freight)

U.F.I. Express Limited
09.2014 - 05.2016

Operations Clerk (Air Freight)

Beacon Logistics (HK) Ltd
10.2012 - 05.2014

Operations Clerk (Air Freight)

Kuehne+Nagel
10.2007 - 10.2012

Operations Clerk (Air Freight)

Straight Air Service Ltd
01.2005 - 01.2007

Master of Business Administration (MBA) -

Holmes Institute

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Siu-Fan So