Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
SITHUNI DEVINYA MALLAWAARACHCHI

SITHUNI DEVINYA MALLAWAARACHCHI

Reading,Berkshire

Summary

Motivated individual with a diverse background in customer service and event management. Brings a strong focus on teamwork, communication, and problem-solving to create engaging experiences. Passionate about enriching community engagement and fostering connections through collaborative initiatives. Currently pursuing an undergraduate degree in BSc Food Science at the University of Reading, UK, with permission to work 20 hours per week. With a proven track record in leadership and teamwork, including roles as captain of the school squash team, a school prefect, a student ambassador at the University of Reading, and a player in the university squash team competing in the BUCS league.

Overview

4
4
years of professional experience

Work History

Student Ambassador

University of Reading
09.2024 - Current

Conducted accommodation and campus tours for prospective students and families.

  • Coordinated event teams to ensure successful execution of graduation ceremonies, open days, offer-holder days, and community festivals.
  • Graduation Ceremonies, Open days, Offer- holder days, Community Festival.
  • Managed guest lists, invitations, and RSVPs, ensuring accurate attendance tracking for events.
  • Supervised event happenings and intervened quickly to resolve problems.
  • Monitored event activities, swiftly resolving issues to uphold high guest satisfaction levels.
  • Collaborated with events and venue staff to streamline operations before, during, and after events.
  • Facilitated on-site event setup and breakdown, adhering strictly to venue policies and timelines.
  • Adapted quickly to last-minute changes in event specifications, demonstrating flexibility and problem-solving skills.
  • Collaborated with team members to achieve target results.
  • Managed complaints with calm, clear communication and problem-solving.
  • Maintained clean, safe working environments to eliminate accident risks.

Student Ambassador

University of Reading
01.2024 - Current
  • Facilitated student engagement and recruitment initiatives across campus, enhancing awareness of university programmes.
  • Represented the university at events, tours, and open days, providing information and support to prospective students and visitors.
  • Coordinated with a team to plan and execute events, ensuring successful delivery and positive experiences for participants.
  • Assisted with organising and running events, ensuring smooth operations and a positive experience for attendees.
  • Communicated effectively with students and staff to provide information and support.
  • Developed strong communication, public speaking, and interpersonal skills through interacting with diverse groups.
  • Worked as UK student recruitment officer for UKSRO, assisting in various student recruitment activities.
  • Managed administrative tasks, including data entry and event organisation, contributing to efficient operations.
  • Developed teamwork, time management, and problem-solving skills through daily responsibilities.

Food Service Assistant

Ascot Racecourse
01.2023 - Current
  • Assisted in food preparation and meal service for large events, maintaining hygiene and quality standards to enhance guest satisfaction.
  • Provided excellent customer service, interacting with a wide range of clients and members.
  • Handled transactions as a waiter and cashier, ensuring accuracy and efficiency to streamline service.
  • Supported catering staff during high-pressure events, fostering teamwork and effective time management to ensure seamless operations.
  • Contributed to smooth event operations by assisting with setup, service, and clearing.
  • 1711 by Ascot Jobs

Content Creator

Strength Camp Fitness
01.2023 - Current
  • Developed engaging content for social media platforms, increasing follower engagement and brand visibility.
  • Contributed to social media strategy by creating posts that significantly increased audience interaction and strengthened community engagement.
  • Created engaging content for fitness camp in Sri Lanka, promoting health and wellness activities through innovative techniques that attracted diverse participants.
  • Utilised editing and photography tools to enhance storytelling, resulting in more compelling visual narratives that resonated with the audience.
  • Gained deep understanding of industry trends and topics before creating content.
  • Engaged with online communities by responding to comments and messages, fostering a positive brand image.
  • Tracked and analysed campaign success, sharing insights and learnings for future projects.

Founder and President of the Sri Lankan International Society

University of Reading
01.2023 - Current
  • Founder and president of the Sri Lankan International Society at the University of Reading, establishing the society for the first time alongside three other members, whereas two Sri Lankans and one Honduran.
  • Created clear mission, vision, and culture that guided student activities and strengthened community connections.
  • Developed strategies and policies aligned with organisational needs, enhancing overall engagement and participation.
  • Brought cultures, socials, and stories together, fostering a vibrant multicultural community on campus through diverse events and discussions.

Activity Leader

MLA (Move Language Ahead)
Reading
06.2026 - 07.2026
  • Boost engagement by leading, supervising, and motivating students on each activity and trip.
  • Increase participation by encouraging students to join planned daytime and evening sessions.
  • Organised and prepared day, evening, and half-day or full-day excursions to enhance event flow.Raise student enjoyment by supervising and leading sports, karaoke, and disco night events.
  • Increase activity readiness by preparing and setting up excursions and on-site venues.
  • Enhance first-day experiences through reliable airport assistance for incoming students.
  • Welcomed new international arrivals to foster student belonging at the centre.
  • Strengthen residential care by supervising stays and managing meal duties effectively.
  • Protected physical and moral well-being during supervision to mitigate safeguarding risks.
  • Organised and prepared day, evening, and half-day or full-day excursions to enhance event flow. Raise student enjoyment by supervising and leading sports, karaoke, and disco night events.
  • Improve punctuality by setting clear meeting locations and times for students and leaders.

Fashion Consultant and Customer Relations Officer

The Factory Hub
Nugegoda, Srilanka
04.2023 - 02.2024
  • Analysed client personal style and body type to recommend tailored fashion solutions.
  • Recommended tailored products based on client preferences, enhancing client knowledge and contributing to increased sales.
  • Inspired clients to try new trends, explore colours and innovate styles to revamp wardrobe and provide fashion makeover.
  • Maintained an up-to-date knowledge of fashion trends, designers, and industry events through continuous research.
  • Developed customer service, sales, and relationship-building skills while employed at The Factory Hub and CARNAGE in Sri Lanka.
  • Coordinated social media presence to engage fashion enthusiasts, showcasing styling projects and sharing fashion tips to cultivate community interaction.

Ballet & Dancing Assistant Coach

Russian School of Ballet and Dancing
01.2023 - 01.2024
  • Mentored students in technical ballet skills and stage presence, enhancing their performance confidence.
  • Assisted in coaching students for ballet and dancing performances from Grades 6 to 8.
  • Developed coaching strategies and lesson plans to achieve team goals.
  • Evaluated progress and implemented training to enhance performance.
  • Facilitated event preparation, ensuring students were fully prepared for local performances and events.
  • Encouraged team members to become stronger, more agile athletes and more successful competitors.
  • Demonstrated activities by breaking tasks into memorable sequences, aiding understanding and promoting quicker learning.

Education

Bachelor of Food Science & Nutrition - Food Science

University of Reading
Reading, UK
05-2026

Bachelor of Science - International Foundation Year

University of Reading
Reading
01-2025

Pearson Edexcel A2 - Mathematics, Biology, Chemistry

Musaeus College
Sri Lanka
06-2023

Cambridge Assessment General Certificate of Education - Computer Science, Sinhala, Biology, Chemistry, Mathematics, Physics, English Language

Musaeus College
Sri Lanka
05-2021

CACHE Level 3 Award in Childcare and Education (VRQ) - Early Childhood

The Learning College Group
UK

Skills

  • Event management
  • Event planning
  • Event coordination
  • Event setup
  • Catering compliance
  • Catering support
  • Hygiene practices
  • Hygiene standards
  • Hygiene protocols
  • Time management
  • Effective multitasking
  • Multitasking competency
  • Customer service
  • In-person sales
  • Exceptional service
  • Complaint handling
  • Issue resolution
  • Team collaboration
  • Teamwork
  • Resilient under pressure
  • Resource allocation
  • Public speaking
  • Content creation
  • Empathy skills
  • Time management
  • Risk assessment
  • Multitasking competency

Languages

English
Sinhala
Tamil

Timeline

Activity Leader

MLA (Move Language Ahead)
06.2026 - 07.2026

Student Ambassador

University of Reading
09.2024 - Current

Student Ambassador

University of Reading
01.2024 - Current

Fashion Consultant and Customer Relations Officer

The Factory Hub
04.2023 - 02.2024

Food Service Assistant

Ascot Racecourse
01.2023 - Current

Content Creator

Strength Camp Fitness
01.2023 - Current

Founder and President of the Sri Lankan International Society

University of Reading
01.2023 - Current

Ballet & Dancing Assistant Coach

Russian School of Ballet and Dancing
01.2023 - 01.2024

Bachelor of Food Science & Nutrition - Food Science

University of Reading

Bachelor of Science - International Foundation Year

University of Reading

Pearson Edexcel A2 - Mathematics, Biology, Chemistry

Musaeus College

Cambridge Assessment General Certificate of Education - Computer Science, Sinhala, Biology, Chemistry, Mathematics, Physics, English Language

Musaeus College

CACHE Level 3 Award in Childcare and Education (VRQ) - Early Childhood

The Learning College Group
SITHUNI DEVINYA MALLAWAARACHCHI