Sita Duranthon Dosso
Harlow,Essex
Summary
Bilingual professional with over 6 years of experience in luxury hospitality and private events. Proven ability to deliver exceptional guest experiences through high-quality service and effective communication. Highly adaptable and energetic, excelling in both independent and team environments. Seeking opportunities that combine service, wellness, lifestyle, and leadership.
Overview
2
2
years of professional experience
Work History
Waitress / Senior Waitress
Mandarin Oriental
Mayfair, London
03.2024 - 03.2026
- Deliver exceptional service in luxury hotel environments to enhance guest experiences and foster long-term relationships.
- Assisted VIP guests with table allocations.
Managed special requests efficiently.
Supported guest services to enhance overall experience. - Facilitated collaboration with guests to enhance service quality and experience.
- Uphold high presentation and service standards to enhance customer experience.
Cocktail waitress/ Host
The Blind Pig
London , Soho
12.2023 - 03.2024
- Greeted and seated guests promptly to create welcoming atmosphere.
- Managed reservations and organised seating arrangements for events.
- Served cocktails and beverages efficiently to enhance guest experience.
- Answered phones politely and promptly while accurately recording and confirming reservations.
- Maintained extensive knowledge of food, drinks and menus to answer customer queries.
Education
Certificate of Higher Education - Business Management
Harlow College
Harlow01-2023
GCSEs -
Harlow College
Harlow01-2021
A-Levels -
Lycée Rene Cassin
Paris01-2018
Skills
- Excellent customer service
- Organisation and multitasking
- Team coordination and training
- Strong work ethic
- Strong communication (French and English)
- POS Systems & payment Hnadling
Languages
French
First Language
English
Advanced
C1
Spanish
Beginner
A1
Hobbies and interests
- Music / Read
- Boxing / Gym
- Running/ Traveling
Hobbies
- Music
- Gym
- Traveling
- Learning Languages
Timeline
Waitress / Senior Waitress
Mandarin Oriental
03.2024 - 03.2026
Cocktail waitress/ Host
The Blind Pig
12.2023 - 03.2024
Certificate of Higher Education - Business Management
Harlow College
GCSEs -
Harlow College
A-Levels -
Lycée Rene Cassin