Motivated and results-driven Client Manager with 4 years of experience in building and maintaining strong client relationships. Proven track record of achieving and surpassing sales targets, while delivering exceptional customer service. Possesses excellent communication and interpersonal skills to effectively understand client needs and provide tailored solutions. Seeking an opportunity to contribute my expertise and drive growth in a dynamic and customer-focused organization.
Achievements
Implemented a new CRM system to track and analyze customer data, resulting in a 30% increase in customer retention.
Developed and executed complex digital marketing campaigns that improved customer engagement by 20%, resulting in a higher conversion rate.
Introduced a referral scheme for our existing customer and discounts to our brand new customers with a free Arlo video door bell that boosted our customer sales. Ensured compliance with all company standards and procedures.
Achievements
Created content for corporate website, sales presentations, email campaigns and corporate sales collateral.
Expanded sales within existing market segments with custom-designed products.
Strengthened branding initiatives by working with CRM, creative and sales teams to improve customer experience through email campaigns, monitoring and analyzing performance data, and identifying needed changes and improvements that maximize outreach