Summary
Overview
Work history
Education
Skills
Timeline
Generic
Siobhan Han

Siobhan Han

Liverpool

Summary

My name is Siobhan. As an enthusiastic graduate student at the University of Liverpool, I'm seeking a full-time position.

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments. I am ready to contribute my skills and unwavering determination to the team, making a positive impact in administrative and business operations.

Overview

4
4
years of professional experience

Work history

工作经验 Bar Staff

University of Liverpool
Liverpool

Barista and Kitchen Assistant

Jump.Inc
Liverpool
03.2023 - Current
  • Manned till and processed and recorded payments for orders.
  • Trained junior staff on kitchen processes to meet food preparation standards.
  • Engaged clients to determine needs and recommend menu items.
  • Cooperated well with kitchen teams, improving workflow and raising working standards.
  • This experience has acquainted me with efficiently handling various tasks in a busy front-facing environment, such as guest reception and appointment management
  • Identified and addressed potential hazards to decrease accidents.
  • Team Collaboration and Stress Handling: As a member of a team of thirty, I regularly collaborated closely with colleagues to ensure timely order completion
  • This has enabled me to work harmoniously in high-pressure and fast-paced front-of-house settings, ensuring a streamlined workflow
  • Spiced food to create fulfilling dining experiences.


NHS Volunteer

British Heart Foundation
Liverpool
09.2022 - 11.2022
  • Helped streamline office operations and maintain an organized work environment, reflecting my commitment to efficient administrative processes
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
  • Event Coordination and Support: Volunteered with the hospital's art foundation, assisting in organizing and coordinating fundraising events
  • Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
  • Effectively managed incoming and outgoing mail to maximise office efficiency.
  • Collaborated with different departments to maintain positive rapport and smooth workflow.
  • Coached and trained administrative staff to fulfill tasks and projects.

Front Desk Receptionist

SiMing Educationa
China
01.2020 - 07.2022
  • Actioned 50 emails daily and handled up 20 incoming phone calls.
  • I also handled inquiries regarding courses and course schedules
  • Provided critical administrative support to 15 co-workers.
  • Expertly handled complaints and recorded customer feedback to enhance guest experience.
  • Promotion and Marketing: Participated in promotional activities for the education institution, assisted in creating promotional materials, and maintained the institution's online presence on social media platforms to attract new students
  • Reduced waiting times through effective time and resource management.
  • Through my experience as a Front Desk Receptionist, I developed professional communication and organizational skills to ensure the smooth operation of the institution and provide high-level customer support
  • Monitored office supplies inventory, promptly reordering low stock items to prevent workflow disruptions.
  • Delivered front of house duties with warm and professional manner.

Education

LLM - Law

University of Liverpool
2022

Bachelor's Degree - Law

Yulin University
2016

Skills

  • Project scheduling
  • Business writing
  • Meeting planning
  • Supervising clerical personnel
  • Mail distribution
  • New business development
  • Legal administrative support
  • Microsoft Outlook
  • Strong problem solver
  • File and data retrieval systems

Timeline

Barista and Kitchen Assistant

Jump.Inc
03.2023 - Current

NHS Volunteer

British Heart Foundation
09.2022 - 11.2022

Front Desk Receptionist

SiMing Educationa
01.2020 - 07.2022

工作经验 Bar Staff

University of Liverpool

LLM - Law

University of Liverpool

Bachelor's Degree - Law

Yulin University

Similar Profiles

Create profile
Siobhan Han