Summary
Overview
Work History
Education
Skills
Timeline
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Siobhan Griffin

Student
Glasgow

Summary

I am currently studying BA Education and Social Services at the University of Strathclyde, aspiring to become a social worker supporting children and families. I am passionate about child welfare and early intervention and committed to making a positive impact on vulnerable families through support, empowerment, and social justice.

Overview

15
15
years of professional experience
2005
2005
years of post-secondary education

Work History

Volunteer support worker

Children First
glasgow
05.2016 - 09.2020
  • Ensured confidentiality at all times when dealing with sensitive information about clients.
  • Delivered person-centred care to meet individual needs and preferences.
  • Facilitated group discussions, helping individuals express their feelings and concerns.
  • Led recreational group sessions in arts and crafts, board games and creative writing.
  • Built strong relationships with service users, encouraging trust and communication.

Assistant manager

Ethel Austin LTD
Glasgow
02.2006 - 06.2009
  • Assisted in recruitment process to build an effective workforce.
  • Managed cash registers accurately reducing discrepancies at end of day reconciliation.
  • Implemented promotional strategies for increased footfall during holiday seasons.
  • Provided excellent customer service leading to repeat business and customer loyalty.
  • Provided support to manager during audits, ensuring accurate reports.
  • Conducted team meetings on a regular basis, promoting open communication within the team.

Part time Sales assistant

R.S Mcolls
Glasgow
07.2006 - 02.2007
  • Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
  • Managed till operations smoothly, reducing waiting time for customers.
  • Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
  • Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
  • Collaborated effectively with team members to meet sales targets.

Education

Scottish Qualifications Certificate - English - Administration - Physical Education - Home Economics -Mathematics

Castlemilk High School
Glasgow, Glasgow City

Scottish Qualifications Certificate - National 5 Health Sector

Glasgow Kelvin College
Glasgow
/2020 - /2021

SCQF Level 6 - Level 6 Health and Social Care

Glasgow Kelvin College
Glasgow, Glasgow City
/2021 - /2022

Scottish Qualifications Certificate - HNC Social Services

Glasgow Kelvin College
Glasgow, Glasgow City
/2022 - /2023

Diploma of Higher Education - Education and Social Services

University of Strathclyde
/2023 - /2024

Higher National Diploma - Education and Social Services

BA Education and Social Services
Glasgow, Glasgow City
/2024 -

Skills

In this role of retail, I managed stock handling tasks, including lifting, unpackaging, sorting, and distributing stock to the shop floor This experience enhanced my ability to work under pressure, manage multiple responsibilities effectively, and maintain a consistent workflow in a dynamic retail environment

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Timeline

Volunteer support worker

Children First
05.2016 - 09.2020

Part time Sales assistant

R.S Mcolls
07.2006 - 02.2007

Assistant manager

Ethel Austin LTD
02.2006 - 06.2009

Scottish Qualifications Certificate - English - Administration - Physical Education - Home Economics -Mathematics

Castlemilk High School

Scottish Qualifications Certificate - National 5 Health Sector

Glasgow Kelvin College
/2020 - /2021

SCQF Level 6 - Level 6 Health and Social Care

Glasgow Kelvin College
/2021 - /2022

Scottish Qualifications Certificate - HNC Social Services

Glasgow Kelvin College
/2022 - /2023

Diploma of Higher Education - Education and Social Services

University of Strathclyde
/2023 - /2024

Higher National Diploma - Education and Social Services

BA Education and Social Services
/2024 -

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