SIOBHAN DELANEY
ORPINGTON,KENT
Summary
Organised and dependable Security Vetting and Pass Officer with over a years experience. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.
Previous experience, 26 Year career with London Ambulance Service. Superior attention to detail and excellent communication skills, adept at working under pressure and multitasking effectively. Demonstrates articulate and well-spoken phone etiquette, complemented by accurate typewriting skills at 50 WPM. Possesses a CPR qualification and extensive knowledge of London's geography, contributing to exceptional teamwork capabilities. Career goals include leveraging computer literacy and flexibility to enhance operational efficiency in dynamic environments.
Overview
36
36
years of professional experience
Work history
SECURITY VETTING AND PASS OFFICER
House of Commons
LONDON
01.2024 - Current
- Handles sensitive information with discretion and professionalism.
- Collaborates with colleagues for effective teamwork.
- Maintains high standards of personal conduct, contributing to a positive work environment.
- Carries out day-to-day duties accurately and efficiently.
- Quickly learns and applies new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Offers friendly, efficient customer service and handles challenging situations with ease.
- Increased customer satisfaction by resolving issues.
- Manages over 30 customer calls when on Telephone Enquiry line duty.
- Improved efficiency and productivity by acquiring new skills.
EMERGENCY RESOURCE DISPATCHER
London Ambulance Service
LONDON
05.1997 - 01.2024
- Utilised software tools for effective resource allocation and management.
- Maintained excellent customer service by addressing queries promptly.
- Prioritised tasks to ensure timely activation of resources to the highest priority calls.
CREDIT CONTROLLER
Franklin Mint LTD
CATFORD, LONDON
04.1991 - 05.1992
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Managed office supplies, vendors, organisation and upkeep.
- Opened and properly distributed incoming post.
- Reviewed collection reports to determine the status of collections and the amounts of outstanding balances.
ADMINISTRATIVE ASSISTANT
Department of Social Security.
GREENWICH, LONDON
03.1989 - 02.1991
- Managed office supplies and upkeep.
- Opened and properly distributed incoming post.
- Completed data entry.
- Processed applications for social Security Benefit
- Processed payments via Cheque or Order-book to Claimants
- Filing
- Photocopying
Education
Secondary Education Exam -
GREENWICH COMMUNITY COLLEGE
LONDON1996
Secondary Education Exam -
GREENWICH COMMUNITY COLLEGE
LONDON1996
GCSE - undefined
CHRIST THE KING SIXTH FORM CENTRE
London1988
GCSE - undefined
CHRIST THE KING SIXTH FORM CENTRE
LONDON1988
Secondary Education Exam -
ST PAUL'S SECONDARY SCHOOL
LONDON1987
Secondary Education Exam - undefined
ST PAUL'S SECONDARY SCHOOL
LONDON1987
Secondary Education Exam - undefined
ST PAUL'S SECONDARY SCHOOL
lONDON1987
Secondary Education Exam - undefined
ST PAUL'S SECONDARY SCHOOL
LONDON1987
Skills
- CPR qualification
- Superior attention to detail
- Self-motivated
- Excellent communication skills
- Professional phone etiquette
- Works well under pressure
- Articulate and well-spoken
- 50 WPM typing speed
- Flexible
- Accurate and detailed Typewriting skills
- Able to multi task
- Able to prioritise work
- Computer Literate
- Excellent geographical knowledge of London
- Teamwork Skills
hobbies
VOLUNTEER FOR BLUE CROSS PET BEREAVEMENT SERVICE
SWIMMING
WALKING MY DOGS
CINEMA
Timeline
SECURITY VETTING AND PASS OFFICER
House of Commons
01.2024 - Current
EMERGENCY RESOURCE DISPATCHER
London Ambulance Service
05.1997 - 01.2024
CREDIT CONTROLLER
Franklin Mint LTD
04.1991 - 05.1992
ADMINISTRATIVE ASSISTANT
Department of Social Security.
03.1989 - 02.1991
GCSE - undefined
CHRIST THE KING SIXTH FORM CENTRE
GCSE - undefined
CHRIST THE KING SIXTH FORM CENTRE
Secondary Education Exam - undefined
ST PAUL'S SECONDARY SCHOOL
Secondary Education Exam - undefined
ST PAUL'S SECONDARY SCHOOL
Secondary Education Exam - undefined
ST PAUL'S SECONDARY SCHOOL
Secondary Education Exam -
GREENWICH COMMUNITY COLLEGE
Secondary Education Exam -
GREENWICH COMMUNITY COLLEGE
Secondary Education Exam -
ST PAUL'S SECONDARY SCHOOL
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