Siobhain Njoku
Rochester,,Kent
Summary
Dedicated professional with strong leadership skills and a proven ability to manage demanding workloads and meet tight deadlines. Highly proficient in data analysis and organizational processes, ensuring efficiency and accuracy in all tasks. Computer literate with a focus on service quality, consistently delivering exceptional results.
Overview
19
19
years of professional experience
Work history
Furniture Assembly Volunteer
British Heart Foundation
Chatham, Kent
2026.04 - Current
- Assembling furniture to specification for display in store
- Assisting with stock rotation and maintenance of the warehouse
- Preparing goods for delivery or collection
- Assisting customers in store as required
Managing Director/Operations Manager
Schmidt Kitchens & Interior Solutions
Wimbledon & Tunbridge Wells , London & Kent
2015.06 - 2020.08
- Managing commercial and retail client contracts
- Processing orders and scheduling works using CRM software
- Supervising a large team of multi-tradesmen, sales managers & designers
- Liaising with B2B clients & external stakeholders
- Quality Control, Warehouse & Stock management
- Showroom & Display Maintenance
- Health & Safety Compliance
- Credit Control, loss mitigation
- Weekly, Monthly & Quarterly business performance reports
Functions Manager
Greene King PLC
Wimbledon, Merton
2010.04 - 2015.05
- Event coordination & planning
- Supervising team members
- Daily banking/cash reconciliation
- Stock Management & Purchasing
- Event planning
Retail & Events Coordinator
The Grange
Beddington, Surrey
2009.02 - 2010.02
- Event & Function planning
- Stock/Inventory Management
- Purchasing & Procurement of goods
- Sales & Marketing Assistance
Warehouse Operator
Beckinsale & Sons
Mitcham, London
2007.08 - 2009.01
- Assisting with warehouse stock rotation & maintenance
- Loading freight for delivery
- Preparing delivery dockets and POD's
- Tracking orders and assisting with customer queries
- Health & Safety Compliance
Education
Level 3 Diploma - Business Administration
City & Guilds
Level 1 & 2 - Customer Service
City & Guilds
BTEC - Hospitality & Customer Service
HIT Training
Level 1 & 2 Basic Construction - Plumbing, Bricklaying, Carpentry & Joinery
City & Guilds
CSCS Certification - Health & Safety
CSCS
B - Mathematics
GCSE
B - Combined Science
GCSE
A* - English Literature & Language
GCSE
C - Citizenship
GCSE
B - Business Studies
GCSE
Level 3 - Information Technology
GCSE
C - History
GCSE
Skills
- Strong Work Ethic & Leadership Skills
- Ability to manage demanding workloads & deadlines
- Confident with number & high volumes of data
- Organised & process-driven
- Computer Literate
- Service & Quality Orientated
Languages
English
Fluent
French
Intermediate (B1)
Timeline
Furniture Assembly Volunteer
British Heart Foundation
2026.04 - Current
Managing Director/Operations Manager
Schmidt Kitchens & Interior Solutions
2015.06 - 2020.08
Functions Manager
Greene King PLC
2010.04 - 2015.05
Retail & Events Coordinator
The Grange
2009.02 - 2010.02
Warehouse Operator
Beckinsale & Sons
2007.08 - 2009.01
Level 3 Diploma - Business Administration
City & Guilds
Level 1 & 2 - Customer Service
City & Guilds
BTEC - Hospitality & Customer Service
HIT Training
Level 1 & 2 Basic Construction - Plumbing, Bricklaying, Carpentry & Joinery
City & Guilds
CSCS Certification - Health & Safety
CSCS
B - Mathematics
GCSE
B - Combined Science
GCSE
A* - English Literature & Language
GCSE
C - Citizenship
GCSE
B - Business Studies
GCSE
Level 3 - Information Technology
GCSE
C - History
GCSE