Sinter Raj
City of London,United Kingdom
Summary
Experienced Restaurant Supervisor with over two years’ progressive experience in the London hospitality sector. Began career as a Waiter in 2023 and quickly progressed into a supervisory role through strong performance and leadership. Skilled in team supervision, customer service excellence, daily operations management, and maintaining high service standards. Experienced in 5-star, Forbes-standard hotel environments, consistently delivering exceptional guest experiences and smooth restaurant operations.Previously, accumulated over eight years of experience in logistics and supply chain management in Dubai and India, bringing strong organisational, inventory management, and operational efficiency skills that support effective restaurant and team management.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work history
Restaurant Supervisor
El Pastor
London, United Kingdom
2024.05 - Current
- Supervised daily operations to ensure efficient service delivery and guest satisfaction.
- Trained and mentored new staff on best practices for customer service and food safety.
- Coordinated staff schedules to maintain optimal coverage during peak service hours.
- Implemented standard operating procedures to enhance workflow and reduce errors.
- Monitored restaurant supplies regularly, preventing sudden stock outages.
- Organised special events and private functions, showcasing the establishment's versatility and adaptability.
Waiter
Pan Pacific
London, UK
2023.06 - 2024.02
- Forbes 5-Star service standards
- Fine-dining & à la carte service
- Guest engagement & personalised service
- Strong menu & wine knowledge
- Teamwork in high-pressure environments
- Professional grooming & etiquette
- Remained calm under pressure, ensuring better performance during peak hours.
Logistics Coordinator
Chattels & More
Dubai, UAE
2021.01 - 2023.02
- Managed logistics operations using SAP, Oracle, and WMS, ensuring efficient order tracking and inventory management.
- Analysed KPIs (on-time delivery, inventory turnover, transportation costs) to identify improvement areas.
- Resolved logistical challenges, minimising risks and reducing delays.
- Delivered logistics performance reports to senior management.
- Facilitated communication between suppliers and transportation providers to streamline processes.
- Oversaw documentation processes to ensure compliance with regulations and company policies.
- Trained and mentored junior staff on best practices in logistics coordination.
Warehouse Supervisor
ElasticRun
Kochi, India
2020.09 - 2020.12
- Oversaw daily warehouse operations, ensuring compliance with safety and operational standards.
- Trained and supervised new staff to maintain high-quality service delivery.
- Handled customer queries and managed product distribution.
- Collaborated with other department managers for smoother interdepartmental transactions.
- Reduced downtime by scheduling preventative maintenance on machinery.
- Coordinated incoming goods, ensuring accuracy in inventory management.
Senior Logistics Coordinator
Raw Pressery
Kochi, India
2017.06 - 2020.09
- Optimised supply chain processes, reducing lead times and costs across procurement, production, and distribution.
- Negotiated vendor contracts to ensure cost-effective and timely supply of raw materials and packaging.
- Expanded distribution channels and managed third-party logistics providers.
- Monitored logistics KPIs to drive continuous improvement.
- Oversaw training programmes for new staff to improve onboarding and productivity.
- Developed best practice guidelines for safety compliance and operational procedures.
Education
B.Com - Finance
Madurai University
Tamil Nadu, India 2014.06 - 2017.03
Diploma - Logistics
Indian Institute of Logistics
Kochi, India 2012.06 - 2014.03
Skills
- Inventory Control & Stock Audits
- Demand Forecasting & Procurement Support
- Shipping, Receiving & Order Processing
- SAP, Oracle, WMS Proficiency
- KPI Monitoring & Performance Reporting
- Team Supervision & Shift Leadership
- Staff Training & On-the-Job Coaching
- Complaint Handling & Service Recovery
- Health & Safety & Food Hygiene Compliance
- Upselling & Menu Knowledge
- Time Management in Fast-Paced Environments
Timeline
Restaurant Supervisor
El Pastor
2024.05 - Current
Waiter
Pan Pacific
2023.06 - 2024.02
Logistics Coordinator
Chattels & More
2021.01 - 2023.02
Warehouse Supervisor
ElasticRun
2020.09 - 2020.12
Senior Logistics Coordinator
Raw Pressery
2017.06 - 2020.09
B.Com - Finance
Madurai University
2014.06 - 2017.03
Diploma - Logistics
Indian Institute of Logistics
2012.06 - 2014.03