Summary
Overview
Work history
Education
Skills
Websites
Certification
Affiliations
Additional Information
Languages
Timeline
Server
Sinnadurai Senthilingam

Sinnadurai Senthilingam

Graham,London

Summary

High-energy CPD Certification, Trainer skilled at establishing clear training plans and putting together useful support materials to promote advancements in physiology. Well-versed in operating under tight schedules and with little supervision. Brings 5 years of experience specialising in Hospitality Industry . Attentive trainer focused on driving student engagement through well-planned lessons. Implements technology-based instruction to serve diverse skill levels. Equipped to monitor class performance and guide students through challenges. High-energy skills. Trainer skilled at establishing clear training plans and putting together useful support materials to promote advancements in physiology. Well-versed in operating under tight schedules and with little supervision. Brings years of experience specialising in Catering & Hospitality . Emerging professional offers ambitious approach to challenges. Possesses excellent communication and collaboration skills. Eager to deliver top-quality training to diverse individuals. Energetic professional with resourceful nature and strong commitment to quality instruction.

Assists students with training and development needs, using active listening and communication Inspiring speaker enthusiastic about motivating professionals to pursue ongoing development.

Leads sessions and coordinates training activities based on organisational needs. Approachable, encouraging and informative leader adapts to different situations and environments.

Training professional champions staff development by facilitating high quality sessions and workshops

Empowers adult learners and responds to changing organisational needs.

Evaluates and improves training plans for maximum relevancy and impact.

Energetic tutor promotes learning and professional development to individuals, groups and organisations. Prepares and delivers impactful programmes, maximising interaction and participation by cultivating inclusive, safe spaces.

Talented at public speaking, event planning and rapport-building.

Overview

59
59
years of professional experience
21
21
years of post-secondary education
1
1
Certification

Work history

E-Learning Director

  • U.K, India, Sri-lank skill development

Director

Oregano's Institute of Hotel Management
  • Managed business operations, financial performance and investments of company.
  • Designed business strategies to obtain short and long-term goals for company.
  • Implemented company policies and legal guidelines.
  • Managed daily operations by overseeing financials, key performance indicators and employee performance.
  • Supervised and developed high-achieving staff, providing orientation, training, support and direction.
  • Spearheaded strategic planning initiatives, aligning organisational objectives with long-term goals.
  • Championed customer-centric approach, enhancing overall service delivery and satisfaction.
  • Evaluated market trends and competitor activities, informing strategic decision-making.
  • Led negotiations with vendors and suppliers, securing favourable terms.

International verifier/ Assessor/ Examiner/ Quality assurance/ Finance officer

  • Surveyed and assessed property damage after insurable events.
  • Generated and issues legal letters in line with templates and guidelines.
  • Utilised advanced analytical tools to assess and interpret complex data sets.
  • Ordered, received and labelled replacement parts to aid future traceability.
  • Evaluated damage in methodical and measured way to guarantee objectivity.
  • Worked with stakeholders to refine and adapt assessment processes in response to changing requirements.
  • Quantified claims in detail to achieve maximum effect.
  • Demonstrated empathetic communication to policyholders when handling claims.
  • Visited various sites to assess and record damage.
  • Developed strong working relationships to help expedite desired repair outcomes.
  • Conducted visual inspections to identify accidental damage, helping to avoid uninsured loss damage costs.
  • Evaluated candidate performance against established criteria, delivering fair and unbiased appraisals.
  • Maintained accurate records of assessment outcomes, contributing to data-driven decision-making.
  • Implemented client-centered approach, responding empathetically to immediate needs while consistently seeking long-term solutions.
  • Assisted with scope reviews and report queries as part of project management for [Type] cases.
  • Explained complex repair procedures to clients with tact and discretion.
  • Liaised with specialists to determine viability and cost of repairs and replacements.
  • Negotiated settlements with insurers or appointed loss adjusters.
  • Communicated with customers to manage expectations of costs and timescales.
  • Generated estimations to prepare policyholders for repair needs.
  • Utilised ePEN for onscreen marking, demonstrating proficiency in digital assessment tools.
  • Examined forms to determine insurance coverage and validity.
  • Marked candidates' responses following pre-defined mark scheme, maintaining accuracy and consistency.
  • Met deadlines consistently to support examination marking process efficiency.
  • Demonstrated high level of subject knowledge for precise application of mark scheme.
  • Applied subject knowledge expertise for proper application of mark scheme.
  • Submitted required samples at designated intervals to uphold overall standards.
  • Collected evidence to support claims in court.
  • Analysed information gathered from investigations and reported findings.
  • Executed administrative tasks in line with examination procedures.
  • Interviewed witnesses and consulted police and hospital records for investigation purposes.
  • Carried out thorough reviews of documents and completed accurate audit reports.
  • Logged audit work, noted findings and compiled evidence of misdeeds.
  • Determined suspected fraud through discreet, confidential investigations.
  • Evaluated external audit outcomes and implemented recommended actions.
  • Asessed policy and process function against insitiution objectives, highlighting opportunities.
  • Coordinated external auditors to streamline and optimise audit coverage.
  • Monitored control environments and established improvements according to recommended actions.
  • Defined audit outcomes and presented findings to stakeholders to improve strategy planning.
  • Led accounts, operations, administration and data audits to enable complete business understanding.
  • Managed audit plans according to risk-based methodologies, minimising future risk.
  • Increased staff equity by improving internal controls and limiting risk.
  • Audited financial value to establish economic, efficient resource acquisition and use.
  • Reviewed and reported on audit delivery to improve resource and task planning.
  • Highlighted process improvement opportunities to support business objective progress.
  • Considered results of audit recommendations to minimise negative staff and company impacts.
  • Remained objective and considered for helpful, independent audit insight.
  • Presented complex audit data with clarity to improve committee and stakeholder comprehension.
  • Instructed annual audit plans and monitored task progress to achieve timely completion.
  • Supported quality assurance programmes to achieve internal auditing objectives.
  • Identified safeguarding concerns and implemented corrective action to secure company assets.
  • Identified discrepancies in [Type] and [Type] reconciliations, taking prompt corrective action to maintain [Type] integrity.
  • Provided financial performance reports as part of monthly reporting, monitoring data and information processing to minimise errors by [Number]%.
  • Efficiently processed [Timeframe] payroll for [Number] staff members within [Number]-[Timeframe].

Registered Trainer

N.V
01.2024 - Current
  • Q with City & Guilds 200 2004

Catering Manager ( voluntary worker)

Oregano's Institute of Hotel Management
Wimbledon, Merton
08.2019 - Current
  • Increased revenue by upselling and recommending products.
  • Conducted intensive safety audits and investigated reported issues, accidents and near-misses.
  • Wrote reports outlining project progress and results.
  • Improved efficiency and productivity by acquiring new skills.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Completed customer orders with speed and accuracy.
  • Delivered tailored assistance to customers with disabilities.
  • Developed plans and strategies to promote continuous improvement.

Food

Oregano's Institute of Hotel Management
London Borough of Merton, Surrey
10.2018 - Current
  • Motivated staff to increase their efficiency; ensured staff was well experience regarding clients' requirements and expectations
  • Developed strong customer base of new and existing clients by maintaining customer satisfaction and quality standards
  • Responsible for the payroll and attendance of staff members; supervised recruitment and training of new staff
  • Train staff leading to catering qualification with awarding body certificate
  • Experience of providing the catering service for large private parties and events
  • Fully aware of current equal opportunity, anti-discriminatory and anti-oppressive practices
  • Good leadership and organisation skills
  • Excellent people skills to inspire catering staff
  • Track record of managing sites diligently & profitably
  • Ability to provide a safe physical working environment for catering staff, patients, and visitors
  • Prepare cook and deliver healthy food to men and women live in shelters home
  • Voluntary
  • National & International qualified Hospitality Industry Faculty registered with awarding body.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation methods.
  • Kept hygienic, tidy kitchen and supported with deep cleaning tasks.
  • Followed recipes precisely to deliver first-class meal quality and consistency.
  • Cultivated relaxed kitchen atmosphere, staying calm in high pressure situations.

Director of food and beverage

Oregano's Institute of Hotel Management
London, Merton
08.2018 - Current
  • Identified and maximised upselling opportunities to increase sales and profits.
  • Recognised and formally acknowledged outstanding staff performance, boosting team morale and productivity.
  • Led F&B team to champion customer service and consistently elevate food presentation standards.
  • Led team to deliver outstanding hospitality operations.
  • Monitored and authorised staff clock-in and clock-out procedures.
  • Managed restaurant and bar booking sheets to organise guest lists and avoid double bookings.

Director of Catering and Hospitality Industry

Oregano's Institute of Hotel Management
London, Merton
08.2018 - Current
  • Supervised and developed high-achieving staff, providing orientation, training, support and direction.
  • Managed daily operations by overseeing financials, key performance indicators and employee performance.
  • Formulated business plans to increase growth and minimise cost for company.
  • Designed business strategies to obtain short and long-term goals for company.
  • Managed business operations, financial performance and investments of company.
  • Implemented company policies and legal guidelines.
  • Recruited and developed high-performing teams, with focus on talent retention.
  • Navigated regulatory landscapes, maintaining legal compliance and risk mitigation.

Chef

Oregano's Institute of Hotel Management
Wimbledon, Merton
08.2018 - Current
  • Collaborated effectively with kitchen and waiting staff to facilitate smooth, efficient service outcomes.
  • Oversaw kitchen operations for in-house dining and outside catering events, maintaining reliable, quality food service.
  • Checked freezer and refrigerator temperatures regularly, maintaining produce quality and safety.
  • Prevented allergen cross-contamination through meticulous food preparation, cooking and plating.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • Utilised proper cleaning techniques to sanitise counters and utensils, enabling safe preparation of raw produce.
  • Minimised kitchen waste through effective recycling, composting and disposal systems.
  • Monitored line work processes to ensure consistency in quality, quantity and presentation.
  • Inventoried food, ingredient and supply stock to prepare and plan vendor orders.
  • Maintained strict food health, hygiene and safety standards for ongoing kitchen compliance.
  • Negotiated with vendors to source ingredients and supplies at cost-effective terms.
  • Communicated with patrons to promote friendly rapport and address grievances.
  • Curated seasonal menus to promote new business and encourage use of local vendors.
  • Enforced safe food-handling, preparation and storage protocols to reduce risk of food-borne illnesses.
  • Sourced local and imported food and ingredients to fulfil menu needs.
  • Communicated with servers and FOH staff to maintain efficient workflow and address special requests.
  • Mastered multitude of culinary techniques to demonstrate knife skills, innovative preparation methods and shortcuts.
  • Directed kitchen workflow to meet high-volume needs in busy restaurant environment.
  • Drafted and implemented new recipes to drive patron satisfaction.

Community voluntary worker

Obtain Healthier
London , Merton
02.2018 - Current
  • Catering Commitment for London from Merton Council
  • Educate orphanage especially family with no income to live
  • Fully charitable bases
  • Educate learners to obtain catering jobs.
  • Maintained work areas in a clean and neat fashion for maximum productivity.v
  • Participated in mentoring programs, offering guidance to youth in educational pursuits.
  • Worked with local charities to coordinate donation drives and fundraising activities.
  • Contributed to social media campaigns, promoting community initiatives and events.

Registered Allergen Trainer

RSPH
01.2016 - Current
  • Give advice and help to get better rating according to food standard agency regulations.

Head of Exams S Senthilingam

01.2016 - Current
  • Aviva Community Fund project submitted 31/10/17
  • Healthy catering commitment for London
  • Has been approved
  • INTREST:
  • Education & Development towards employment
  • Train candidates especially practical knowledge
  • Organize Fund raising
  • Arrange high standard functions eg: weddings
  • Director's dinners, birthday parties, occasional celebrations
  • Main interest educates orphanage candidates give proper education in catering
  • Put them in job and give good life
  • Children education my mail priority
  • Creating cd to reduce sickness by eating healthy food Develop healthy lifestyle especially in third world countries
  • Senthilingam Head of Curriculum S Senthilingam Head of Quality S Senthilingam London borough of Merton Voluntary worker

Director of Qualifications

Oregano's Institute of Hotel Management
07.2015 - Current
  • Registered with Merton Council obtained 5 star rating
  • Developing health wellbeing
  • Qualified lecturer National and International.

Trainer, Assessor

01.2000 - Current
  • Internal verifier, Quality assurance

Approved trainer RSPH Food hygiene trainer

04.1998 - Current

Registered Trainer Food

Hygiene With Royal Society of Public Health
01.1998 - Current

Approved trainer

01.1993 - Current
  • To train food safety, Allergen, HACCP.

Registered Trainer

ABC Awards Hospitality
01.2011 - 01.2018
  • Registered with HITT training to train 19-21 Aprienticip programme in Hospitality industry

Area Catering Manager

04.1992 - 02.2014
  • Most nursing homes under Cragmoor, then under Priory Health care
  • Cover in absence of chef's in all care homes under Craegmoor health care
  • London, Responsible for budgeting
  • Training Food safety, Health and safety, preparation, and cooking from fresh ingredients
  • Responsible for all catering and housekeeping staff
  • Menu planning, and pay roll, Budget control, Menu planning staff recruitment and training
  • Responsible for 8 staff
  • Service users 50100

Catering manager, supervisor

N H S, Cumberland Hotel Marble
London
01.1969 - 01.1992
  • Responsible for all catering staff within the department
  • Budget control, Menu planning, and pay roll
  • Control other hospitals within Health authority
  • Attend regular meetings with other HOD to discuss dietary improvements staff and patients
  • Staff training
  • Service users 350-400
  • Staff responsible 30+
  • Floor service attendance/ checker

Catering manager / chef / H

O.D Crag moor Health Care Ltd
01.1965 - 01.1972
  • Collecting dishes from guest rooms, washing, answer telephone takes orders from guest, Guest service

Education

Diploma of Higher Education - Catering and Hospitality

Merton College & Croydon College
Merton & Croydon
09.1974 - 08.1981

Basic Cookery for Catering Industry (706/1)Advance cookery for Catering Industry (706/20Cake Decorating & Sugar Craft (706/121 - Hotel Management

Hotel Catering Institute Management
Croydon
09.1974 - 09.1981

Health & Safety TrainingEqual opportunityCertificate of Training (customer excellence awards - Catering

Oregano's Institute of Hotel Management
London
08.2009 -

CPD Certification Service - Professional Certificate in Food Preparation & Culinary Art Level -2

Oregano's Institute of Hotel Management
London
08.2018 -

CPD certificationn - Food and beverage service Level -2

CPD Accredation Service
London
08.2018 -

CPD Certification - Housekeeping Operation and Service Level-2

CPD Certification Service
London
08.2019 -

CPD Certification - Front Office Operation and Service Level-2

CPD Accredation Service
London
08.2019 -

CPD Accredation service - Food Safety and Hygiene Level-2

CPD Certification Service
London
08.2018 -

Association (HCIMA - Food Study, Accommodation operation, Liquor & Bar management

Croydon College
London
09.1998 - 08.1999

Diploma of Higher Education - Chemistry, Zoology , Botany, Physics , English, Geography ,Tamil language

Jaffna College,
Sri=Lanka
01.1959 - 09.1964

Skills

  • Course development
  • Lesson planning
  • Brand building and awareness
  • Presentations and demonstrations
  • Online-based education
  • Excel proficiency

Websites

Certification

2018-presentProviding recognised independent CPD accreditation compatible with global CPD PrinciplesProviding training in following areas:Professional certificate in Food and beverage service Level-2 Professional certificate in Front office Operation and service Level-2 Professional certificate in Housekeeping Operation and service Level-2 Professional certificate in Food Preparation and Culinary art Level-2 Certificate in Food Safety and Hugine Level-2 Certificate in Allergen awareness Food Hygiene approved trainer with Royal Society of Public Health Level 2 registration number 1219.(Received remote auditing approval 0501/2024)

Affiliations

The CPD Certification Service, Membership number 11811, Member Institute of Hospitality Management -MIHM 20018 -presentFellow of the Royal Society of Public Health FRPH 2024presentRoyal institute of public health MRIPH Hotel and Catering Institute of Management Association MHCIMALicentiateship City & Guilds LCGIMember of British Nutrition Foundation From

Additional Information

  • Achievements:, Obtained 2nd Prize in 52 Hospital Food Festivals in Cake Making &DecoratingEaling Hospital. Uxbridge ‘U.KEmployer of the year 2002 Awarded by Craegmoor health care.International Trainer Award at Hilton Hotel London 2011Community voluntary worker award at Lewisham Sivan Temple 2018

Languages

English
Native language
Tamil
Beginner
A1

Timeline

Registered Trainer

N.V
01.2024 - Current

Catering Manager ( voluntary worker)

Oregano's Institute of Hotel Management
08.2019 - Current

CPD Certification - Housekeeping Operation and Service Level-2

CPD Certification Service
08.2019 -

CPD Certification - Front Office Operation and Service Level-2

CPD Accredation Service
08.2019 -

Food

Oregano's Institute of Hotel Management
10.2018 - Current

Director of food and beverage

Oregano's Institute of Hotel Management
08.2018 - Current

Director of Catering and Hospitality Industry

Oregano's Institute of Hotel Management
08.2018 - Current

Chef

Oregano's Institute of Hotel Management
08.2018 - Current

CPD Certification Service - Professional Certificate in Food Preparation & Culinary Art Level -2

Oregano's Institute of Hotel Management
08.2018 -

CPD certificationn - Food and beverage service Level -2

CPD Accredation Service
08.2018 -

CPD Accredation service - Food Safety and Hygiene Level-2

CPD Certification Service
08.2018 -

Community voluntary worker

Obtain Healthier
02.2018 - Current

Registered Allergen Trainer

RSPH
01.2016 - Current

Head of Exams S Senthilingam

01.2016 - Current

Director of Qualifications

Oregano's Institute of Hotel Management
07.2015 - Current

Registered Trainer

ABC Awards Hospitality
01.2011 - 01.2018

Health & Safety TrainingEqual opportunityCertificate of Training (customer excellence awards - Catering

Oregano's Institute of Hotel Management
08.2009 -

Trainer, Assessor

01.2000 - Current

Association (HCIMA - Food Study, Accommodation operation, Liquor & Bar management

Croydon College
09.1998 - 08.1999

Approved trainer RSPH Food hygiene trainer

04.1998 - Current

Registered Trainer Food

Hygiene With Royal Society of Public Health
01.1998 - Current

Approved trainer

01.1993 - Current

Area Catering Manager

04.1992 - 02.2014

Diploma of Higher Education - Catering and Hospitality

Merton College & Croydon College
09.1974 - 08.1981

Basic Cookery for Catering Industry (706/1)Advance cookery for Catering Industry (706/20Cake Decorating & Sugar Craft (706/121 - Hotel Management

Hotel Catering Institute Management
09.1974 - 09.1981

E-Learning Director

Director

Oregano's Institute of Hotel Management

International verifier/ Assessor/ Examiner/ Quality assurance/ Finance officer

Catering manager, supervisor

N H S, Cumberland Hotel Marble
01.1969 - 01.1992

Catering manager / chef / H

O.D Crag moor Health Care Ltd
01.1965 - 01.1972

Diploma of Higher Education - Chemistry, Zoology , Botany, Physics , English, Geography ,Tamil language

Jaffna College,
01.1959 - 09.1964

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Sinnadurai Senthilingam