Summary

Work history

Education

Skills

Languages

Courses

Interests

Areas of Expertise

Travel Experience

Timeline

Sinem YILDIZ

Istanbul,Turkey

Summary

E-Commerce and Digital Marketing Specialist with strong communication skills, analytical thinking and a results-driven approach. With 5 years of experience, I am skilled in monitoring and improving sales performance and target achievement rates, and in preparing strategic action plans accordingly. I have advanced knowledge of domestic marketplace panels, especially Trendyol, Hepsiburada, PTT AVM and CicekSepeti, and I use these platforms effectively to increase sales and visibility. I actively take part in developing digital marketing strategies, social media content management and campaign planning processes, and I produce customer-oriented results by making decisions based on data analysis.

Work history

E-Commerce & Marketplace Specialist / Performance Management Assistant

Benetton - Bambolina - Be Home - Arneh

Tracking and reporting e-commerce and marketplace sales performance
Order process management and operational improvements
Analysing sales data and presenting action recommendations to management

Performance Management Assistant

Tiamob Supply & Services Inc.

End-to-end management of e-commerce order processes (order receiving, processing, tracking, and analysis)
Analysis of sales and operational performance using Dashboard, PivotTable, and reporting tools
Active use of Nebim V3 (retail), Ticimax, and marketplace panels
Monitoring procurement, production, and make-to-order manufacturing processes
Management of smart order routing, integrations, and internal order processes
Taking an active role in sales operations, sales strategies, and sales processes
Coordination with the sales team, team communication, and performance monitoring
Management of after-sales services and customer satisfaction processes
Operational support for email marketing and campaign processes
Regular reporting to management on risk, compliance, and operational processes

E-Commerce Operations Specialist

Elibüyükler Clothing Industry and Trade Ltd. Co.

Management of sales processes and order operations
Support for e-commerce and e-supply operations
Managing customer relations and after-sales processes

Founder

Okyanus Dizayn Ltd. Sti.

Founded my own company in landscape and architecture
Managed sales, marketing and operational processes
Advertising and promotional activities

Advertising, Marketing and Sales Executive

Maslak Mashattan Residence

Managed the entire process end-to-end by taking responsibility for the site's advertising, marketing, and sales tenders
Developed sales and marketing strategies, prepared presentations, and carried out pricing studies
Successfully managed the marketing and sales processes of advertising spaces
Maintained active communication with clients and management, ensuring a result-oriented process management

Education

Some College (No Degree) - English Language Courses

BAYSWATER COLLEGE

Bournemouth, England

Preparatory Class - English Intensive

Izmir Konak Anatolian High School

IZMIR

Bachelor Degree - Foreign Trade, English Preparatory Program

Istanbul Commerce University

ISTANBUL