Sinem Kilincarslan
Sales Assistant
Stoke-on-Trent
Summary
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Proficient in assisting customers in discovering the perfect products and services to meet their needs.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Administrator
Tile Mountain
01.2023 - 02.2024
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Coordinated with human resources department to handle payroll and personnel databases.
- Generated reports detailing findings and recommendations.
- Collected, validated, and distributed information to employees.
Sales Manager
Ashiana Studios
03.2020 - 09.2022
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Built relationships with customers and community to establish long-term business growth.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Managed time efficiently in order to complete all tasks within deadlines.
- Strengthened communication skills through regular interactions with others.
- Worked well in a team setting, providing support and guidance.
- Applied effective time management techniques to meet tight deadlines.
Fast Food Team Member
Nigde Kebab House
10.2015 - 07.2017
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Documented customer orders and conveyed special requests to kitchen staff.
- Made change and returned correct cash and coin to patrons.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Expedited food preparation by assembling orders quickly while adhering to presentation standards and portion control guidelines.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Maintained a clean and hygienic work environment by adhering to food safety regulations and cleaning protocols.
- Assisted with preparing salads and cold food items.
- Collaborated with team members to quickly fill large orders and serve large parties.
Education
Bachelors Degree - Fashion Design
Nottingham Trent University
04.2001 -
BTEC - Art And Design
Newcastle Under Lyme College
04.2001 -
High School Diploma -
Brownhills High School
Tunstall, United Kingdom 04.2001 -
Skills
Multitasking Abilities
Store Organization
Cash Handling
Effective Communication
Merchandising and Display
Register Opening and Closing
Merchandise Display
Building Customer Loyalty
Transaction Processing
Flexible Schedule
Positive Customer Engagement
Multitasking Abilities
Reading, Pilates.
In my leisure time, i find joy in practicing Pilates to keep my body active and healthy, while diving into books to broaden my understanding of the world around me.
Timeline
Administrator
Tile Mountain
01.2023 - 02.2024
Sales Manager
Ashiana Studios
03.2020 - 09.2022
Fast Food Team Member
Nigde Kebab House
10.2015 - 07.2017
Bachelors Degree - Fashion Design
Nottingham Trent University
04.2001 -
BTEC - Art And Design
Newcastle Under Lyme College
04.2001 -
High School Diploma -
Brownhills High School
04.2001 -