Sinem Kilincarslan
Sales Assistant
Stoke-on-Trent
Summary
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Proficient in assisting customers in discovering the perfect products and services to meet their needs.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Administrator
Tile Mountain
01.2023 - 02.2024
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Coordinated with human resources department to handle payroll and personnel databases.
- Generated reports detailing findings and recommendations.
- Collected, validated, and distributed information to employees.
Sales Manager
Ashiana Studios
03.2020 - 09.2022
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Built relationships with customers and community to establish long-term business growth.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Managed time efficiently in order to complete all tasks within deadlines.
- Strengthened communication skills through regular interactions with others.
- Worked well in a team setting, providing support and guidance.
- Applied effective time management techniques to meet tight deadlines.
Fast Food Team Member
Nigde Kebab House
10.2015 - 07.2017
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Documented customer orders and conveyed special requests to kitchen staff.
- Made change and returned correct cash and coin to patrons.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Expedited food preparation by assembling orders quickly while adhering to presentation standards and portion control guidelines.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Maintained a clean and hygienic work environment by adhering to food safety regulations and cleaning protocols.
- Assisted with preparing salads and cold food items.
- Collaborated with team members to quickly fill large orders and serve large parties.
Education
Bachelors Degree - Fashion Design
Nottingham Trent University
04.2001 -
BTEC - Art And Design
Newcastle Under Lyme College
04.2001 -
High School Diploma -
Brownhills High School
Tunstall, United Kingdom 04.2001 -
Skills
Multitasking Abilities
undefinedReading, Pilates.
In my leisure time, i find joy in practicing Pilates to keep my body active and healthy, while diving into books to broaden my understanding of the world around me.
Timeline
Administrator
Tile Mountain
01.2023 - 02.2024
Sales Manager
Ashiana Studios
03.2020 - 09.2022
Fast Food Team Member
Nigde Kebab House
10.2015 - 07.2017
Bachelors Degree - Fashion Design
Nottingham Trent University
04.2001 -
BTEC - Art And Design
Newcastle Under Lyme College
04.2001 -
High School Diploma -
Brownhills High School
04.2001 -
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