Sinead Taylor
Sutton,Surrey
Summary
Accomplished Founder of 4 Startup businesses with strong problem-solving abilities, excellent communication skills, and a high level of empathy across diverse roles.
I am seeking a new vocation where my skills and experience in business and working for previous charities can be transferred to have the biggest impact.
Overview
1
1
Language
20
20
years of professional experience
Work History
Small Business Investor
Self-Employed
Sutton, Surrey
01.2022 - Current
- Conducted thorough due diligence on potential investments, evaluating financial health and growth prospects.
- Evaluated financial statements of start-up companies to gauge creditworthiness and growth potential.
- Calculated financial risk to inform investment decision-making.
- Implemented risk management strategies to minimise losses and protect assets.
- Applied integrity and good judgment in meeting and choosing start-up companies to invest in.
- Researched start-up companies to identify type of industry, vision and goals, matching organisations with purpose.
Business Owner/Manager
Star Animal Care
Sutton, Surrey
01.2019 - Current
- Founded and managed the business
- Focused on activities that led to revenue growth
- New client outreach, marketing, promotion and sales
- Negotiated fair rates and contracts with clients, reflecting the quality of service provided.
- Managed client accounts to ensure satisfaction and retention
- Established client expectations and went above and beyond to maximise customer satisfaction
- Built strong customer relationships
- Provided compassionate support to clients, fostering trust and rapport
- Maintaining and reporting financial records
- Profit, expenses and revenue tracking
- Executed plans for profit optimisation within the business
- Maintained timely schedules
- Diary Management for the team
- Scheduled initial consultation with clients to establish needs and requirements.
- Conducting risk assessments
- Ensured excellent record keeping
- Updated customers with daily reports
- Trained and developed employees, ensuring the whole team maintains expected standards and safety
- Implemented strategies for supporting employee wellbeing in the workplace
- Website management and optimisation
Founder & Chairperson
The Sutton Businesswomen's Network
Sutton, Surrey
12.2022 - 12.2025
- Supporting entrepreneurs to develop essential business skills to drive business growth and increase their confidence in achieving goals
- Supporting the sales process from outreach to onboarding to grow the membership
- Regularly conducting and chairing business meetings
- Regular presentations to members and guests of The Sutton Businesswomen's Network
- Taking minutes and creating a clear post-meeting report to send to attendees and members
- Establishing collaborations and connections within the local community
- Promotion of local businesses via online and in-person channels
- Creating a strong social media presence
- Executed email and social media marketing campaigns to enhance brand visibility.
- Outreach to potential interested participants
- Controlled expenses and allocated financial resources to reach budget goals.
Health and Fitness Coach
Taylor Made Personal Training
Sutton, Surrey
04.2014 - 01.2022
- Guided clients through behaviour change and weight management programmes in alignment with personal goals.
- Monitored client progress through regular follow-ups, adjusting plans as necessary for optimal results.
- Monitored client progress and provided constructive feedback to address challenges.
- Conducted consultations with clients to assess their needs and provide tailored advice.
- Maintained detailed records of client consultations to ensure accurate tracking of progress. and sending written reports to clients with recommendations and offers
- Supported client recruitment for programmes and services.
- Developing a strong sales funnel from outreach to onboarding
- Tracked various marketing channels to evaluate their effectiveness in reaching target audiences. and analysing the efficiency of promotion
- Financial tracking, record keeping and reporting
Veterinary Receptionist
PDSA Pet Hospital
Croydon and New Cross
11.2017 - 04.2020
- Facilitated a positive customer experience through attentive and responsive communication.
- Ensuring an excellent customer journey
- Maintained composure in high-pressure situations to ensure effective problem-solving.
- High empathy and being a stabilising influence
- Helping clients navigate the application process
- Working internal Management Systems
- Front-of-House fundraising
- Engaged in part-time employment to gain experience while pursuing other interests.
Studio Coordinator/Personal Trainer
Nuffield Health
08.2016 - 09.2017
- Identifying the needs and wants of our members and fulfilling them through group classes
- Identifying new trends to appeal to help bring in new members
- Managed sales processes to achieve targets and enhance client relationships
- Customer journey enhancement
- Program development
- Using initiative and creativity
- Exhibited strong self-motivation by independently pursuing project goals
- Operated computer systems to streamline workflow and improve efficiency
- (part-time)
Leaflet Distributor
Self-Employed
East Grinstead, West Sussex
04.2012 - 03.2014
- Distributed leaflets to targeted areas, effectively promoting clients to appropriate clients
- Communicated with team to evenly cover areas and maximise leaflet distribution.
- Organised leaflets before distribution for faster deliveries.
- Maintained excellent customer service throughout leaflet distribution, keeping clients updated of areas dropped and progress
- Maintained approachable attitude while distributing flyers to uphold company values.
- Engaged with potential clients through targeted outreach efforts.
- Customer account management including invoicing and credit control
- Personnel recruitment and training, ensuring employees maintained the values and upheld the reputation of the business
Junior Purchasing Manager & Junior Personnel Manager
G&G Vitamins
01.2007 - 01.2012
- Sourcing quality raw materials to spec
- Working within budgets
- Employed Microsoft Excel to manage and organise information
- Provided personnel support to enhance team efficiency
- Implemented strategies for enhancing staff morale and engagement
Education
Level 2 Diploma - Epsom, SRY
NESCOT College
Epsom, SRY01-2018
Level 3 Diploma - Personal Training and Fitness Instruction
2014
01-2014
NVQ Level 3 - Nutrition and Weight Consultancy
BSY
01-2011
8 X GCSE’s - including Maths, Science and English
Sackville CC
East Grinstead, WSX01-2003
NCFE Level 2 - Creating a Business Startup
Skills
- Data Analyses
- Experience with Microsoft and online programmes
- Documentation and reporting
- Strong problem solver
- Good verbal and written communicator
- Presentation skills
- Experience working for and within charities
- Self-motivated, gaining satisfaction in a high level of productivity
- Organised and able to manage a range of different tasks throughout the day
- Able to remain emotionally stable while having a high level of empathy, recognising urgency and acting upon it with a steady hand
- Able to be a supportive member or manager of a team
- A natural knowledge seeker, keen to learn and enthusiastic researcher
Volunteer Work
- Age UK
- Cats Protection
- Battersea Dogs & Cats
- Sutton Nature Conservation Volunteers
- RSPCA
- Sutton Newtown Volunteers
Languages
French
Intermediate
B1
Interests
- Health and fitness
- Dance, martial arts and archery
- Music
- Art, literature and culture
- Nature and conservation
Timeline
Founder & Chairperson
The Sutton Businesswomen's Network
12.2022 - 12.2025
Small Business Investor
Self-Employed
01.2022 - Current
Business Owner/Manager
Star Animal Care
01.2019 - Current
Veterinary Receptionist
PDSA Pet Hospital
11.2017 - 04.2020
Studio Coordinator/Personal Trainer
Nuffield Health
08.2016 - 09.2017
Health and Fitness Coach
Taylor Made Personal Training
04.2014 - 01.2022
Leaflet Distributor
Self-Employed
04.2012 - 03.2014
Junior Purchasing Manager & Junior Personnel Manager
G&G Vitamins
01.2007 - 01.2012
Level 2 Diploma - Epsom, SRY
NESCOT College
Level 3 Diploma - Personal Training and Fitness Instruction
2014
NVQ Level 3 - Nutrition and Weight Consultancy
BSY
8 X GCSE’s - including Maths, Science and English
Sackville CC