Sinead Rowles
Edinburgh,midl
Summary
I have recently completed my degree course at the MGA performing Arts Academy in Edinburgh after previous completing my HNC and GCSEs. I have been told that I am a keen, organized and hardworking student and the course has helped me to develop not only my acting skills, but skills in self-discipline as they are very strict about attendance and self-presentation, it has also helped to improve with my communication skills and my ability to work well with other people and in large groups. This course has also helped me gain a lot more confidence in myself and dealing with other people.
This gave me a solid foundation for working in sales where i got to improve these skills and develop new ones.
Previously, I volunteered for the National Citizen Service in Hampshire in England, and from 2019-2023 i volunteered for the Queen Margaret hospital via fundraiser organisation and donation collection.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work history
Sales and marketing manager
TGN
Edinburgh
2023.07 - 2024.07
- Face to Face, residential sales.
- Followed up on sales leads.
- Analysed trends in different demographics to maximise sales.
- Crafted high-impact presentations for recruitment.
Restaurant supervisor
Six by nico
Edinburgh
2022.10 - 2023.06
- Monitored restaurant performance to identify and implement improvement initiatives.
- Conducted training sessions with staff in line with health and safety regulations.
- Led motivated teams of front and back of house staff, achieving high quality standards and service.
- Facilitated seamless transition during menu changes, resulting in minimal disruption to the business operations.
Hostess
Indigo Yard
Edinburgh
2021.01 - 2022.08
- Streamlined seating arrangements according to reservations, optimising table usage.
- Produced and finalised bills and provided receipts to customers.
- Checked customer IDs to confirm age before selling age-restricted products.
Bartender
Pilgrim
Edinburgh
2018.10 - 2021.01
- Communicated clearly with kitchen staff for seamless coordination of food orders.
- Completed end-of-day close to set up the bar for next day.
- Kept bar service areas fully stocked.
- Provided excellent service to customers, resulting in repeat business.
Education
Bachelor of Arts - Acting
The Scottish Institute of Theatre, Dance, & Film
2019.09 - 2022.06
Foundation Degree in Arts - Acting
The MGA Academy of Performing Arts
Edinburgh 2018.09 - 2019.06
GCSEs -
Hawley Place
Camberley 2014.09 - 2016.07
Skills
- Communication proficiency
- Customer service orientation
- Customer retention tactics
- Professional telephone demeanour
- Microsoft Office Suite
- Customer needs analysis
- Complaint resolution
- Extensive hospitality background
- Relationship-building
Affiliations
- Long distance running
- Painting
- Acting
Timeline
Sales and marketing manager
TGN
2023.07 - 2024.07
Restaurant supervisor
Six by nico
2022.10 - 2023.06
Hostess
Indigo Yard
2021.01 - 2022.08
Bachelor of Arts - Acting
The Scottish Institute of Theatre, Dance, & Film
2019.09 - 2022.06
Bartender
Pilgrim
2018.10 - 2021.01
Foundation Degree in Arts - Acting
The MGA Academy of Performing Arts
2018.09 - 2019.06
GCSEs -
Hawley Place
2014.09 - 2016.07