Sinead Morrison

Reading,Berkshire

Summary

Creative and driven individual seeking a role in interior design and space planning. With a background in design tools and extensive customer-facing experience, I excel at understanding diverse client needs and delivering thoughtful, people-focused solutions. Known for my versatility, attention to detail, and enthusiasm to learn, I aim to bring fresh ideas and adaptability to every project and team I join.

Overview

years of professional experience

Work history

Receptionist / Front of House

The Ivy

2024.09 - 2025.07

Delivered seamless front-of-house service, including reservations, order-taking, and food service.
Coordinated seasonal decor and restaurant layout changes to align with brand themes.
Ensured high standards in dining area presentation and customer experience.
Supported stock management, admin tasks, and compliance with food safety regulations.
Acted as liaison between customers and management, resolving issues effectively.
Personalised guest experiences by anticipating and adapting to individual preferences.

Waitress

Megan’s Restaurant

2023.07 - 2024.11

Welcomed guests with professionalism, managing bookings and walk-ins to maximise table turnover and satisfaction.
Coordinated kitchen and floor operations to ensure efficient service during peak hours.
Maintained a high standard of dining area presentation in line with brand guidelines.
Contributed to seasonal rebranding, implementing decor and layout changes.
Monitored stock levels and supported reordering to maintain smooth operations.
Adapted to fast-paced demands, multitasking across guest service and team support.
Upsold menu items based on guest preferences to enhance experience and increase revenue.
Completed administrative tasks, including daily reporting, feedback tracking, and event bookings.

Hostess

Coppa Club

2021.11 - 2023.03

Managing reservations and changes.
Orchestrating seating and re-arranging to accommodate for optimal customer flow.
Resolved guest and employee complaints, maintaining customer satisfaction and workforce effectiveness.
Handled customer feedback with professionalism, addressing issues calmly and escalating when necessary to maintain a high level of service.
Upselling daily chef recommendations menu.

Sales Advisor

The Perfume Shop

2020.12 - 2021.11

Promoted brand loyalty by delivering exceptional, personalised customer service and product knowledge.
Exceeded individual sales targets by matching clients with fragrances tailored to their preferences and lifestyle.
Increased revenue through strategic upselling of premium and luxury fragrance lines.
Built strong client relationships, boosting repeat business and customer retention.

Skills

Photoshop
MS Office suite
AutoCad

SketchUp
Canva

Timeline