Sinead Morrison
Reading,Berkshire
Summary
Creative and driven individual seeking a role in interior design and space planning. With a background in design tools and extensive customer-facing experience, I excel at understanding diverse client needs and delivering thoughtful, people-focused solutions. Known for my versatility, attention to detail, and enthusiasm to learn, I aim to bring fresh ideas and adaptability to every project and team I join.
Overview
5
5
years of professional experience
Work history
Receptionist / Front of House
The Ivy
09.2024 - 07.2025
- Delivered seamless front-of-house service, including reservations, order-taking, and food service.
- Coordinated seasonal decor and restaurant layout changes to align with brand themes.
- Ensured high standards in dining area presentation and customer experience.
- Supported stock management, admin tasks, and compliance with food safety regulations.
- Acted as liaison between customers and management, resolving issues effectively.
- Personalised guest experiences by anticipating and adapting to individual preferences.
Waitress
Megan’s Restaurant
07.2023 - 11.2024
- Welcomed guests with professionalism, managing bookings and walk-ins to maximise table turnover and satisfaction.
- Coordinated kitchen and floor operations to ensure efficient service during peak hours.
- Maintained a high standard of dining area presentation in line with brand guidelines.
- Contributed to seasonal rebranding, implementing decor and layout changes.
- Monitored stock levels and supported reordering to maintain smooth operations.
- Adapted to fast-paced demands, multitasking across guest service and team support.
- Upsold menu items based on guest preferences to enhance experience and increase revenue.
- Completed administrative tasks, including daily reporting, feedback tracking, and event bookings.
Hostess
Coppa Club
11.2021 - 03.2023
- Managing reservations and changes.
- Orchestrating seating and re-arranging to accommodate for optimal customer flow.
- Resolved guest and employee complaints, maintaining customer satisfaction and workforce effectiveness.
- Handled customer feedback with professionalism, addressing issues calmly and escalating when necessary to maintain a high level of service.
- Upselling daily chef recommendations menu.
Sales Advisor
The Perfume Shop
12.2020 - 11.2021
- Promoted brand loyalty by delivering exceptional, personalised customer service and product knowledge.
- Exceeded individual sales targets by matching clients with fragrances tailored to their preferences and lifestyle.
- Increased revenue through strategic upselling of premium and luxury fragrance lines.
- Built strong client relationships, boosting repeat business and customer retention.
Skills
- Photoshop
- MS Office suite
- AutoCad
- SketchUp
- Canva
Timeline
Receptionist / Front of House
The Ivy
09.2024 - 07.2025
Waitress
Megan’s Restaurant
07.2023 - 11.2024
Hostess
Coppa Club
11.2021 - 03.2023
Sales Advisor
The Perfume Shop
12.2020 - 11.2021
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