Summary
Overview
Work history
Education
Skills
Affiliations
Languages
Timeline
AdministrativeAssistant

Simratpal Kaur

wolverhampton,West midlands

Summary

Highly skilled professional with extensive experience in remote work competency, task coordination, and customer service. Demonstrates strong interpersonal skills and responsive listening, ensuring effective relationship management and patient safeguarding. Adept at schedule management, data entry, bookkeeping, and file management. Known for a professional and mature approach with excellent telephone etiquette and transcript typing abilities. Career goal includes leveraging organisational skills to enhance operational efficiency in a dynamic work environment.

Overview

2
2
years of professional experience
1
1
year of post-secondary education

Work history

Assistant

Hs2
Coventry
02.2024 - 03.2025
  • Provided customer service, delivering high levels of satisfaction.
  • Streamlined office processes with implementation of new filing system.
  • Liaised with clients to maintain relationships and foster repeat business.
  • Answered phone nearly 50 calls in day , providing excellent customer service.
  • Facilitated smooth running of operations through efficient task management.

Associate

Amazon Logistics
Sutton Coldfield, Birmingham
03.2023 - 01.2024
  • Fostered positive working environment with clear communication.
  • Managed multiple tasks simultaneously for increased productivity.
  • Maintained positive and professional demeanour under pressure, handling difficult situations with composure and tact.
  • Followed written and verbal directions, managing high-volume details and tasks with accuracy.
  • Identified and resolved potential problems to guarantee smooth and efficient workflow.

Education

Masters of law - Law

University Of Law , Birmingham
Birmingham
10.2022 - 08.2023

Bachelors of law - Law

Guru Nanak Dev University
India

Skills

  • Remote work competency
  • Meal preparation aptitude
  • Task coordination
  • Responsive listening
  • Customer Service
  • Care management
  • Relationship Management
  • Schedule management
  • Data Entry
  • Bookkeeping
  • Shipping and receiving
  • Organising packages
  • Professional and mature
  • Professional and smart presentation
  • Strong interpersonal skills
  • Interpersonal communications

Affiliations

  • Cultural exchange.
  • Playing Chess, puzzles, board game.

Languages

English
Fluent
Hindi
Fluent
Punjabi
Native

Timeline

Assistant

Hs2
02.2024 - 03.2025

Associate

Amazon Logistics
03.2023 - 01.2024

Masters of law - Law

University Of Law , Birmingham
10.2022 - 08.2023

Bachelors of law - Law

Guru Nanak Dev University
Simratpal Kaur