Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Simrat Sandhu

Colchester,Essex

Summary

I am a dedicated and enthusiastic young woman with a strong work ethic. I possess a range of customer service skills, including punctuality, organization, and motivation, which help me meet the expectations of any employer. My excellent communication skills allow me to work well with others, as demonstrated in my various work placements. I am passionate about contributing to the field of psychology, especially in clinical settings, where I can promote academic success, emotional well-being, and a love for learning. I hold a BSc in Psychology and am currently pursuing a Master's degree in Cognitive Neuroscience and Neuropsychology.

Overview

8
8
years of professional experience

Work history

Support worker

Maison Care
Colchester, Essex
07.2025 - Current
  • Completed housekeeping tasks resulting in a clean, safe home environment.
  • Participated in regular team meetings, enhancing quality of care provided.
  • Encouraged social integration by facilitating community involvement opportunities.
  • Helped achieve patient independence through guided tasks and activities.
  • Ensuring person-centred care is prioritised for each individual
  • Shadowed a behaviour support worker, by observing and assisting in the development and review of care and behaviour support plans for the individuals.
  • Maintained detailed records of patient behaviour changes for healthcare team reference.
  • Promoted mental stimulation through conversation, reading and games resulting in enhanced cognitive function.

Assistant Manager

Crumpets Home Bakery
Newcastle upon Tyne, Northumberland
08.2017 - 08.2024
  • Served food and drinks, cleaned tables, and washed dishes.
  • Managed stock levels by restocking the drinks fridge and crisps shelf, ensuring items were in date and varied.
  • Responsible for opening and closing the bakery on most days.
  • Communicated with suppliers to order necessary items and created stock lists.
  • Managed daily operations to ensure smooth running of the shop floor.
  • Created a positive work environment, resulting in higher employee morale.
  • Provided support to manager during audits, ensuring accurate reports.
  • Delegated tasks to team members efficiently improving overall productivity.
  • Handled customer complaints effectively, restoring trust in our brand.
  • Handled stock control duties diligently preventing overstocking or shortages.
  • Ensured health and safety compliance, maintaining a safe working environment for all staff members.
  • Provided excellent customer service leading to repeat business and customer loyalty.
  • Maintained high standards of store cleanliness, enhancing shopping experience for customers.

Work Experience

Victims First Northumbria
Newcastle upon Tyne, Gateshead
01.2022 - 07.2022
  • Undertook this placement during my second year of undergraduate studies to gain practical experience.
  • Responsible for making phone calls to assigned victims to check on their well-being, requiring strong communication and listening skills.
  • Attended monthly meetings with the manager to discuss progress and experiences.
  • Worked productively with team members to achieve common goals.
  • Adapted to new situations and learned new skills quickly.
  • Showed initiative and willingness to take on new challenges.
  • Managed time effectively to meet deadlines.
  • Shadowed senior team members to develop practical knowledge and gain critical industry-specific skills.
  • Carried out duties with strict compliance to company standards and policies.

Teaching Assistant

St. Aidan's First School
Ashington
11.2018 - 12.2018
  • Completed work experience as part of my health and social coursework.
  • Assisted in teaching children aged 5-6 and supported the teacher with lesson preparation.
  • Helped supervise students during break and lunch times.

Pharmaceutical Assistant

Pharmaceutical Assistant
07.2018 - 08.2018
  • Sorted prescriptions, stacked shelves, and provided customer service at the till.
  • Checked expiration dates on medicines and answered phone calls.

Education

GCSEs -

The King Edward VI High School
04.2016 - 07.2016

A-Levels -

The King Edward VI High School
05.2018 - 05.2018

BSc (Hons) Psychology - Psychology

Northumbria University

MSc - Neurocognition and Neuropsychology

The University of Essex
09.2024 -

Skills

  • Empathy & Patience
  • Strong Communication Skills
  • Active Listening
  • Organization
  • Time Management
  • Teamwork
  • Individualized Support
  • Adaptability

Languages

Punjabi
Fluent

Timeline

Support worker

Maison Care
07.2025 - Current

MSc - Neurocognition and Neuropsychology

The University of Essex
09.2024 -

Work Experience

Victims First Northumbria
01.2022 - 07.2022

Teaching Assistant

St. Aidan's First School
11.2018 - 12.2018

Pharmaceutical Assistant

Pharmaceutical Assistant
07.2018 - 08.2018

A-Levels -

The King Edward VI High School
05.2018 - 05.2018

Assistant Manager

Crumpets Home Bakery
08.2017 - 08.2024

GCSEs -

The King Edward VI High School
04.2016 - 07.2016

BSc (Hons) Psychology - Psychology

Northumbria University
Simrat Sandhu