Ambitious professional eager to leverage strong leadership and organizational skills into management role. History of coordinating operations and managing detailed and complex functions with accuracy and attention to detail.
Overview
7
7
years of professional experience
2022
2022
years of post-secondary education
1
1
Certification
Work History
CUSTOMER SERVICE (Maintenance Department)
MIDDLESEX HOUSING
SOUTHALL
05.2024 - 05.2024
Worked on Software PC Homes
Resolving issue and handling customer complaints
Tracking customer service metrics.
EXECUTIVE FLEET OPERATIONS
AIRBORNE RECRUITING PVT. LTD
GOA
08.2021 - 04.2024
Oversaw different departments to verify and meet target goals
Coordinated strategic plans for administrative services management and optimization to best use available resources
Developed quantitative and qualitative metrics to evaluate company productivity
Set up business contracts, obtained signatures and processed paperwork.
TRAINE HR
BELEZA BY THE BEACH
GOA
04.2021 - 05.2021
Completed frequent assessments of training materials, structure and success rates to enhance program
Documented participant attendance, engagement and progress
Engaged employees in new learning and development schemes
Met individual needs through attentive, student-centered training approaches.
TRAVEL CONSULTANT
SEARLANE TOURS AND TRAVELS
GOA
05.2019 - 07.2019
Planned and coordinated all travel for clients based on budgets, departure times and travel needs
Took payments via credit and debit cards and handled all sensitive information with professionalism and discretion
Ensured high-level guest service by going above and beyond to achieve client needs and resolve issues
Handled travel arrangements for groups, couples, executives and special needs clients
Checked-in passengers for departure, accepted bags and shared important requirements.
AUDIT INTERN
N.S VENEKAR TAX CONSULTANT
GOA
05.2017 - 07.2017
Worked under the supervision of auditors to develop a working knowledge of the company's audit approach, tools and methods
Facilitated office workflow by assisting with administrative tasks and communicating with clients on auditor's behalf
Analyzed spreadsheet data to uncover and address discrepancies and duplicate data.
Education
Bachelor of Business Administration - TRAVEL AND TOURISM
DON BOSCOS COLLEGE
Certificate of Higher Education - ACOUNTANCY AND AUDITING
RMS HIGHER SECONDARY SCHOOL
Skills
Systems evaluation
Customer service
Coordination
Communication skills
Problem-solving
Good listener
Self-motivated
Certification
THE COMPLETE DIGITAL MARKETING COURSE- UDEMY
ONLINE WEDDING PLANNING AND EVENT MANAGEMENT COURSE - BIG FAT WEDDINGS & CO.
BACHELOR IN COMPUTER EDUCATION - DIGICOM COMPUTER EDUCATION
MS OFFICE
TALLY
GRAPHICS & DESIGNING
Languages
English
Hindi
Konkani
Custom
TRAVEL
DANCE
BADMINTON
Affiliations
Traveling, Dancing , Badminton
Timeline
CUSTOMER SERVICE (Maintenance Department)
MIDDLESEX HOUSING
05.2024 - 05.2024
EXECUTIVE FLEET OPERATIONS
AIRBORNE RECRUITING PVT. LTD
08.2021 - 04.2024
TRAINE HR
BELEZA BY THE BEACH
04.2021 - 05.2021
TRAVEL CONSULTANT
SEARLANE TOURS AND TRAVELS
05.2019 - 07.2019
AUDIT INTERN
N.S VENEKAR TAX CONSULTANT
05.2017 - 07.2017
Certificate of Higher Education - ACOUNTANCY AND AUDITING
RMS HIGHER SECONDARY SCHOOL
Bachelor of Business Administration - TRAVEL AND TOURISM