Accomplished professional with expertise in data analysis and business process optimization, leveraging advanced skills in Power BI, MS Excel, and Google Analytics to drive informed decision-making. Proficient in requirements gathering, AS-IS/TO-BE analysis, and process mapping (BPMN), ensuring seamless CRM integration and stakeholder engagement. Demonstrated success in financial modelling, budgeting, and cost optimization through variance analysis. Adept at utilizing Agile (Scrum) methodologies to enhance project delivery and user acceptance testing (UAT). Committed to advancing career in data-driven environments with a focus on innovative solutions.
Results-driven Business Analyst skilled in bridging gaps between IT and business operations to enhance efficiency and drive growth. Recognised for implementing strategic solutions that streamline processes, reduce costs, and improve team productivity. Adept at stakeholder management, delivering actionable insights, and fostering collaborative environments to achieve project success.