Simran Siddu
Business Development Respresentative
London
Summary
Skilled Sales Development Executive & Social Media Marketing Intern trained in both online and traditional marketing methods. Specializing in campaign development,Lead Generation, Relationship Building, product/service knowledge, Sales Presentation and process Management, Market Research, Reporting, tracking and project coordination. Excellent grasp of multiple platforms, algorithms and platform. A hardworking and passionate job seeker with strong organizational skills eager to secure an Job in Business Analytics, Business Development Representation, Business Advisor position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
5
5
Certifications
2
2
Languages
Work History
Hostess
Inamo
04.2023 - 11.2023
- Monitored seating area and checked restroom regularly to keep spotless
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
- Worked with front of house staff to move tables and adjust seating to accommodate group with special requests
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking
- Answered customer questions about hours, seating, and menu information
- Backed up servers by checking on tables and retrieving items for guests
- Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems
- Promoted business loyalty by fostering positive customer relationships.
Head Waitress
L'eto
01.2023 - 04.2023
- Supervised server staff and simultaneously served personal section of tables
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service
- Managed food resources, memorized orders, and coordinated customer service
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business
- Greeted new customers, discussed specials, and took drink orders
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Hospitality Worker
Michael Wisher / Arc Hospitality
02.2022 - Current
- Established unique service goals to each venue to provide constant and excellent service
- Strengthened company's business by implementing new marketing plans
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
- Stored guest valuables in safe and individual boxes for security
- Onboarded new temps by entering employee information into systems.
Customer Assistant
Tesco
07.2022 - 12.2022
- Listened to customer needs and desires to identify and recommend optimal products
- Built customer loyalty and retention by delivering excellent shopping experiences
- Developed strong rapport with customers and created positive impression of business
- Created inviting environment for customers by maintaining store organization and cleanliness
- Provided exceptional services and pleasant shopping experiences to retail customers
- Prioritized helping customers over completing other routine tasks in store
- Maintained up-to-date knowledge of store sales, payment policies and security standards
- Answered customer questions about products and services, helped locate merchandise and promoted key items
- Contacted outside providers on behalf of customers to help solve problems.
Team Members
Old & Steen
04.2022 - 10.2022
- Instructed junior team members on protocols and procedures of each station to maximize contributions
- Trained new team members by relaying information on company procedures and safety requirements
- Contributed to team success by completing jobs quickly and accurately
- Kept work areas clean, organized, and safe to promote efficiency and team safety
- Learned all required tasks quickly to maximize performance
- Worked different stations to provide optimal coverage and meet production goals
- Resolved issues quickly to maintain productivity goals
- Maintained productive, efficient approach to all tasks
- Sought out ways to go above and beyond job requirements
- Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products
- Worked scheduled shifts and remained available to work during co-worker absences, holidays, and busy periods.
Social Media Marketing Intern
Femfurl
05.2020 - 07.2020
- Conducted daily updates to social media profiles to boost company online presence.
- Supported branding, digital marketing messaging, and advertising campaigns by engaging with followers on various social media platforms.
- Designed and presented social media campaign ideas.
- Contributed to mock-ups, email campaigns, and social media content.
- Created informative and entertaining posts for client's Twitter, Facebook, and Instagram pages.
- Researched relevant industry trends to develop engaging, topical social media content.
- Managed social media accounts for varied clients, tailoring content to brand specifications.
Sales Development Executive
Skyhigh
04.2019 - 02.2020
- Identified and researched potential clients or customers
- Used various channels, such as cold calling, email outreach, social media, and networking events, to generate leads
- Qualified leads and prospects by assessing their needs, budget, and timeline
- Conducted thorough research on potential clients and understood their business requirements
- Established and maintained strong relationships with customers, key-makers, brokers, property developers, and other stakeholders in the real estate industry
- Collaborated with marketing and sales teams to develop effective strategies for nurturing leads and moving them through the sales funnel
- Provided in-depth product knowledge during client interactions and presentations
- Prepared and delivered compelling sales presentations to potential clients, showcasing the organization's offerings and how they can address the client's needs
- Managed the sales pipeline, tracking leads and opportunities through various stages of the sales process
- Collaborated with sales managers to set realistic sales targets and develop strategies to achieve team goals
- Worked closely with marketing, customer service, and other departments to ensure a seamless customer experience
- Provided valuable feedback to the product development team based on client interactions and market trends
- Prepared regular reports on sales activities, lead generation, and pipeline status for management review
- Stayed updated on industry best practices, sales techniques, and advancements in property-related technologies.
- Analyzed sales data to identify opportunities for improvement and created action plans to capitalize on those opportunities.
- Qualified leads by scheduling introductory discovery meetings and calls.
Education
Master of Science - Business
University of West London - Ealing Broadway
London 2 2022 - 01/2024
BBA - Business
D.Y Patil University of Management - Navi Mumbai
Navi Mumbai 8 2017 - 04/2020
Skills
undefined
Certification
Fundamentals of Python
Timeline
Fundamentals of Python
12-2023
Fundamental of Excel
11-2023
CBAP - Certified Business Analysis Professional
10-2023
Hostess
Inamo
04.2023 - 11.2023
Head Waitress
L'eto
01.2023 - 04.2023
Customer Assistant
Tesco
07.2022 - 12.2022
Team Members
Old & Steen
04.2022 - 10.2022
Hospitality Worker
Michael Wisher / Arc Hospitality
02.2022 - Current
Fundamental of Digital Marketing
07-2020
Social Media Marketing Intern
Femfurl
05.2020 - 07.2020
Diploma Course in architecture
02-2020
Sales Development Executive
Skyhigh
04.2019 - 02.2020
Master of Science - Business
University of West London - Ealing Broadway
2 2022 - 01/2024
BBA - Business
D.Y Patil University of Management - Navi Mumbai
8 2017 - 04/2020
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