simran khanal
Glassgow,govanhill
Summary
Compassionate caregiver with extensive experience in delivering empathetic support in home settings. Skilled in fostering a warm, safe environment while adapting to individual needs. Strong communicator dedicated to ensuring comfort and dignity for those receiving care, with a commitment to enhancing quality of life.
Overview
2
2
Languages
2
2
years of professional experience
Work History
Home Carer
A person
Glassgow, Glasgow
03.2026 - 04.2026
- Provided personal care and support to elderly clients, promoting their independence and quality of life.
- Assisted with daily hygiene requirements such as bathing, cleaning, showering and toileting.
- Assisted clients with personal hygiene tasks, promoting dignity and respecting individual preferences.
- Prepared nutritious meals tailored to clients' dietary requirements, supporting their health and dietary needs.
- Prepared and cooked patient's food using ovens, fryers, microwaves and stoves.
- Conducted regular household tasks, including cleaning, laundry, and shopping, ensuring a safe and hygienic living environment.
- Conducted housekeeping tasks to keep living areas presentable, clean and hygienic.
- Maintained cleanliness of living areas by regularly tidying and organising spaces. and organised, handling linens, clothes washing and basic housekeeping.
- Performed domestic cleaning tasks, including vacuuming, mopping and washing.
- Supported client mental health with reading, games and activities.
- Maintained strict confidentiality regarding client information, respecting privacy and data protection regulations.
- Coordinated medication, meal, and appointment schedules for clients to ensure timely care. of medications, meals, medical appointments.
FOH Team Member
Cosmo
Glassgow, Glasgow
09.2024 - 02.2026
- Worked with energy and determination to maintain accurate, efficient restaurant service during peak hours.
- Checked accuracy of completed orders and delivered to customers at tables.
- Maintained extensive knowledge of food, drinks and menus to answer customer queries.
- Served hot food and drinks with care and caution, minimising risk to staff and customer safety.
- Offered guest guidance on current menu selections, advising of accurate allergen information to meet specific customer needs.
- Processed payments accurately, handling cash, credit card transactions, and issuing receipts.
- Handled customer concerns with compassion and care, seeking positive resolutions to maintain restaurant reputation.
- Handled customer complaints with empathy and professionalism, resolving issues to the satisfaction of all parties involved.
- Assisted in training new team members, sharing knowledge and best practices to enhance team performance.
- Participated in regular training sessions on new menu items and service techniques to continuously improve performance.
- Reset tables between guests to maintain professional dining space and minimise service delays.
- Polished bar glasses and cutlery, maintaining excellent bar presentation.
- Utilised [Software] to accurately process customer orders during service hours.
- Answered phones politely and promptly while accurately recording and confirming reservations.
- Participated in regular team meetings to discuss service improvements and guest feedback.
- Assisted in the planning and execution of special events and functions, providing exceptional service to large groups.
- Contributed to marketing efforts, encouraging guests to participate in promotional activities and events.
Education
Bachelor of Arts - BA Hons in Social Science
University of the West of Scotland
Paisley 2024 - Current
Skills
- Personal care
- Medication administration
- Meal preparation
- Dietary preparation
- Daily living assistance
- Disability support
- Housekeeping management
- Elderly care knowledge
- Needs assessment
- Care management
- Client engagement
- Communication skills
- Building relationships
- Behaviour management
- Boundaries understanding
- Nutrition knowledge
Languages
English
Advanced
C1
Hindi
Proficient
C2
Timeline
Home Carer
A person
03.2026 - 04.2026
FOH Team Member
Cosmo
09.2024 - 02.2026
Bachelor of Arts - BA Hons in Social Science
University of the West of Scotland
2024 - Current