Simran Aleem
Gillingham,Kent
Summary
Hardworking and passionate job seeker with strong organizational skills, eager to secure a full-time position. Dedicated to maintaining high standards and contributing to company success. Experienced in food service, customer relations, and operational support, with excellent skills developed through a diverse career in the consumer and hospitality sectors. Committed to delivering exceptional service and working efficiently in fast-paced environments.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Tesco Colleague
Tesco Express
Gillingham, Kent
08.2024 - Current
- Ensured high food safety standards by handling fresh and packaged food items according to company and legal requirements.
- Monitored food expiration dates and ensured proper stock rotation (FIFO method).
- Maintained cleanliness and hygiene in food preparation and display areas.
- Delivered excellent customer service by assisting customers with product selection and dietary requirements.
- Worked efficiently in a fast-paced retail environment, ensuring customers received a positive shopping experience.
- Promoted special offers and food products to increase sales.
- Worked efficiently on tills to minimise waiting times for customers.
Customer Team Leader
Co-op
Rainham, Kent
03.2024 - 07.2024
- Managed diligence checks and stock accuracy to make shopping a great experience for our customers
- Led the way when introducing new products and services in our store – worked closely with the team to implement changes and encourage open and honest feedback
- Managed staff schedules, ensuring adequate coverage for all shifts.
- Ensured the store is clean, well-organized, and visually appealing
- Searched for products nearing expiration throughout the store and implemented price reductions twice daily to optimize inventory turnover and increase sales.
- Monitored stock levels and ensure product availability.
- Conducted regular team meetings to communicate goals, expectations, and company updates
Waiter
The Curry King Restaurant
Chatham, Kent
10.2023 - 12.2023
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
Customer Service Assistant
Shiza Builders Pvt.Ltd
Lucknow, India
03.2023 - 06.2023
- Answered customer telephone calls promptly and improved on-hold wait times.
- Assisted customers with product complaints, logging issues for investigation and providing replacement items.
- Guaranteed positive customer experiences by efficiently resolving customer concerns and complaints.
Intern
Sanabel Al Salam
Riyadh, Saudi Arabia
08.2022 - 11.2022
- Composed surveys to obtain feedback from consumers, integrating feedback into future practice to increase profit.
- Segregated and labelled products to maintain organized inventory.
- Managed over 50 customer calls and numerous emails per day
Brand Promoter
Byju's
Dubai, United Arab Emirates
01.2022 - 03.2022
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion
- Functioned as team player by working with other members to deliver sampling goals
- Successfully got over 70 customers to register per day.
Volunteer
Manipal Academy
Dubai
01.2021 - 11.2021
- Supported engaging and fun events by helping with organization and planning
- Greeted visitors and answered questions about program, requirements and opportunities
- Managed over 300 students.
Education
Master of Science - Food And Innovation
University of Greenwich
London, ENG 09.2023 - 09.2024
Bachelor of Science - Food And Nutrition
Manipal Academy of Higher Education
09.2019 - 07.2022
Senior School -
International Indian School, Riyadh
Course: How Computers Work - Computers
University of London
Diabetes - A Global Challenge - Science
University of Copenhagen
Skills
- Effective communicator
- Public Relations
- Sales expertise
- Tech-adequate
- Written Communication
- Decision-Making
- Leadership
- Adaptability
- Mind for marketing
Additional Information
- Tools for Career Success in a COVID-19 World.
- Current Trends in Life Sciences
- Food Labels Awareness among University Students
- Effects of Video Games on Young Adults.
Timeline
Tesco Colleague
Tesco Express
08.2024 - Current
Customer Team Leader
Co-op
03.2024 - 07.2024
Waiter
The Curry King Restaurant
10.2023 - 12.2023
Master of Science - Food And Innovation
University of Greenwich
09.2023 - 09.2024
Customer Service Assistant
Shiza Builders Pvt.Ltd
03.2023 - 06.2023
Intern
Sanabel Al Salam
08.2022 - 11.2022
Brand Promoter
Byju's
01.2022 - 03.2022
Volunteer
Manipal Academy
01.2021 - 11.2021
Bachelor of Science - Food And Nutrition
Manipal Academy of Higher Education
09.2019 - 07.2022
Senior School -
International Indian School, Riyadh
Course: How Computers Work - Computers
University of London
Diabetes - A Global Challenge - Science
University of Copenhagen
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