Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Simran

Derby,Leicestershire

Summary

Offering strong leadership, communication, and problem-solving abilities. Knowledgeable about team collaboration, project management, and customer relations. Ready to use and develop organisational, strategic planning, and interpersonal skills in manager role.

Overview

6
6
years of professional experience
3
3
years of post-secondary education

Work history

Manager

Laxmi store
Derby, Leicestershire
01.2025 - 07.2025
  • Fostered a positive work environment with regular team-building activities.
  • Maintained smooth-running business operations by delegating priorities to staff abilities.
  • Developed accurate sales forecasts for improved strategic planning.
  • Enforced safety regulations to reduce workplace accidents.
  • Maintained inventory control, reduced stock shortages.
  • Optimised resource allocation, leading to increased profitability.
  • Delegated tasks effectively to maximise team productivity.
  • Facilitated staff training, improving customer service standards.

Merchandiser

Manan
New Delhi
12.2020 - 09.2024
  • Utilised strategic planning to increase in-store sales.
  • Performed stock management duties for optimal inventory control.
  • Handled returns and complaints efficiently, upheld customer satisfaction levels.
  • Monitored competitor activities for staying ahead in the market.
  • Coordinated seasonal changes in displays, met marketing objectives effectively.
  • Assured retail store standards by maintaining an organised layout.
  • Boosted product visibility by creating appealing displays.
  • Ensured accurate pricing and labelling of all products on display.
  • Arranged product displays to maximise cross-selling opportunities and increase sales.
  • Assessed inventory to identify restocking needs and minimise shortages.

Teller

Icici Bank Ltd
Fazilka
06.2019 - 10.2020
  • Built strong customer relationships to foster loyalty and repeat business.
  • Managed daily cash transactions for efficient customer service.
  • Maintained confidentiality of client information, ensured compliance with data protection regulations.
  • Ensured accurate financial records by meticulous record keeping.
  • Adapted quickly to new banking software and technologies, enhanced productivity.
  • Identified opportunities for cross-selling bank products, boosted sales performance.
  • Performed regular audits on transactional activities, maintained high level of accuracy.
  • Assisted customers with banking enquiries to enhance satisfaction rate.

Education

POST GRADUATION DIPLOMA IN BANKING OPERATION -

National Institute of information Technology
Amritsar
02.2019 - 04.2019

Bachelor of Arts - Mathematics, Economics

Punjab University
India
04.2015 - 05.2018

Skills

  • Staff recruitment
  • Customer Service
  • Team Leadership
  • Effective delegation
  • Ethical conduct
  • Regulatory standards knowledge
  • Microsoft Office proficiency
  • Constructive feedback
  • Product integration expertise
  • Financial forecasting
  • Communication proficiency

Languages

English
Fluent
Hindi
Fluent
Punjabi
Native

Timeline

Manager

Laxmi store
01.2025 - 07.2025

Merchandiser

Manan
12.2020 - 09.2024

Teller

Icici Bank Ltd
06.2019 - 10.2020

POST GRADUATION DIPLOMA IN BANKING OPERATION -

National Institute of information Technology
02.2019 - 04.2019

Bachelor of Arts - Mathematics, Economics

Punjab University
04.2015 - 05.2018
Simran