SIMONE BULL
RUGBY
Summary
17 years of continuous progression at Educaterers Ltd, within a school environment, moving from catering operations into training, development, and most recently audit and compliance. Experienced in conducting full audits, supporting investigations, updating ISO 9001 documentation, and ensuring adherence to policies, procedures, and legislation. Strong background in staff training, food safety, risk assessments, and operational mobilisation. Earlier career experience in accounts environments, including purchase and sales ledger.
A dependable and well-organised individual with excellent attention to detail and a positive approach to work. Known for being supportive, caring, and helpful, with the ability to contribute effectively as part of a team.
Overview
1
1
Certification
36
36
years of professional experience
Work History
Audit & Compliance Officer
Educaterers Ltd
07.2023 - 10.2026
- Conducted comprehensive audits across multiple sites, producing detailed reports to inform Area Managers.
- Ensured compliance of Heads of Kitchens and staff with policies, procedures, and legislative requirements to uphold standards.
- Updated and maintained Quality Management System Index (ISO 9001) to support organisational quality objectives.
- Support the Head of Health & Safety, Quality & Control with investigations into suspected breaches or near misses.
- Recommend and support follow-up actions to improve safety and quality.
- Proofread documents, menus, and operational materials to ensure accuracy and clarity.
Assistant Development Manager
Educaterers Ltd
07.2018 - 07.2023
- Mobilised new contracts and operational setups to ensure seamless integration.
- Ensured units met legislative requirements and complied with company policies.
- Completed external audits and contributed to continuous improvement initiatives.
- Reviewed and updated working instructions and risk assessments.
- Investigated accidents and allergy incidents; implemented corrective actions to improve safety protocols.
- Delivered on-the-job and unit-based training for Heads of Kitchens and staff.
Catering Supervisor
Educaterers Ltd
10.2013 - 07.2018
- Oversaw daily operations, supervising 2 staff to ensure timely production of ~180 meals.
- Ensured compliance with Food Safety, HACCP, and Health & Safety procedures.
- Executed weekly paperwork and coordinated supplier orders to maintain inventory levels.
- Collaborated with schools and parents to address customer needs and gather actionable feedback.
Catering Assistant
County Caterers
11.2009 - 10.2013
- Supported food preparation, service, and end-of-day cleaning to maintain high standards of hygiene and customer satisfaction.
- Facilitated smooth daily operations to achieve unit's service delivery targets.
Customer Service Assistant
Sainsbury's
06.2005 - 05.2012
- Provided friendly, helpful customer service to enhance customer experience in a busy retail environment.
Purchase Ledger Clerk
Standard Photographic
04.1999 - 03.2003
- Processed 800–1500 invoices using in-house software (Pinstripe).
- Resolved discrepancies and produced monthly cheque runs and foreign payments.
- Managed petty cash and reconciled monthly statements.
Accounts Assistant
Vocom Ltd
10.1998 - 04.1999
- Recorded receipts in general ledger accounts to ensure accurate financial tracking.
Purchase Ledger Clerk
City Electrical Factors
04.1998 - 10.1998
- Executed purchase ledger duties, reconciled supplier statements, and addressed discrepancies to ensure accurate financial records.
Sales/Purchase Ledger Assistant
Books for Students
06.1994 - 04.1998
- Processed 300+ invoices daily to ensure timely payment and accurate financial records.
- Reconciled monthly statements and completed cheque runs to ensure accurate cash flow management.
- Chased debit notes and processed credit notes to maintain accurate accounts and resolve discrepancies.
Office Junior Assistant
Barwick Securities Ltd
11.1992 - 06.1994
- Generated car insurance cover notes to facilitate client policy processing.
- Managed filing, banking, and reconciliation of customer savings books to ensure accurate record-keeping.
Waitress / Cook
Little Chef
06.1990 - 11.1992
- Delivered customer service while preparing food to meet company standards, ensuring customer satisfaction.
Education
LCCI Business Administration (SEC) Level 3 -
Mid-Warwickshire College
01-1992
RSA Diploma - Secretarial Procedures NVQ Level 2
Mid-Warwickshire College
01-1991
GCSEs -
Bletchley College
01-1990
GCSEs -
Southam High School
01-1989
Skills
- Audit and compliance
- ISO documentation
- Safety investigations
- Food safety
- Financial compliance
- Microsoft Office suite
- Attention to detail
- Time management
- Training and development
- Decision-making abilities
- Teamwork and independent work
- Quick learner
- Health & Safety Awareness
- Customer service excellence
Certification
Level 3 Award in Effective Auditing & Inspection -Highfield (Distinction) – 2023
Level 3 Food Allergy Management – 2022
Level 2 Health & Safety – 2021
Level 3 Award in Education & Training – 2020
Level 2 Food Allergy Awareness – 2020
Level 3 Food Safety – 2019
AAT Level 2 Bookkeeping – 2018
City & Guilds IT Principles, Spreadsheets, Databases – 2003
Interests
Walking dogs, decorating, upcycling furniture, gardening and growing produce, caravanning.
Timeline
Audit & Compliance Officer
Educaterers Ltd
07.2023 - 10.2026
Assistant Development Manager
Educaterers Ltd
07.2018 - 07.2023
Catering Supervisor
Educaterers Ltd
10.2013 - 07.2018
Catering Assistant
County Caterers
11.2009 - 10.2013
Customer Service Assistant
Sainsbury's
06.2005 - 05.2012
Purchase Ledger Clerk
Standard Photographic
04.1999 - 03.2003
Accounts Assistant
Vocom Ltd
10.1998 - 04.1999
Purchase Ledger Clerk
City Electrical Factors
04.1998 - 10.1998
Sales/Purchase Ledger Assistant
Books for Students
06.1994 - 04.1998
Office Junior Assistant
Barwick Securities Ltd
11.1992 - 06.1994
Waitress / Cook
Little Chef
06.1990 - 11.1992
LCCI Business Administration (SEC) Level 3 -
Mid-Warwickshire College
RSA Diploma - Secretarial Procedures NVQ Level 2
Mid-Warwickshire College
GCSEs -
Bletchley College
GCSEs -
Southam High School