Simona Oana Zabulica
Watford,Hertfordshire
Summary
Due to the size of the company I have been fortunate enough to have had a diverse role from starting as part of specialist project cleaning team and working my way trough the company to the recently promoted position of Sales And Marketing Manager.
During my employment I have been responsible for the coordination and management of the project at McLaren Automotive where we had the contract to provide a Clean Air Environment Cleaning service to the Paint Line and Plant Room, also occasionally in F1department. This meant that I was overseeing three teams of staff including the drivers and making sure that all the tasks were undertaken, including the ordering of products , the overseeing of deliveries, the communication with the client and the office.
I was required to collate all the paperwork on a weekly basis for invoicing purposes and attend meetings with the clients weekly to review our progress at all times.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Health care assistant
West Herts And Teaching Hospital (NHS)
Watford, Hertfordshire
12.2022 - Current
- Built patient confidence through physical exercise, promoting positive lifestyle changes and improved wellbeing.
- Maintained hygiene standards, cleaning and clearing patient rooms according to ward protocol.
- Met with patients and families to discuss care plan adaptations, seeking continual improvement.
- Monitored client health conditions and reported immediate issues to manager.
- Optimised patient satisfaction through compassionate, considered care and communication.
- Provided attentive first-hand care, comfort and safety to patients.
- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
- Massaged patient tissue and delivered other non-pharmacological pain relief.
Healh Care Assistant Learning Disabilities
Community Conex
Harrow on the Hill, Harrow
04.2017 - 12.2022
- Helped design and update treatment plans based on progress and health developments.
- Ensured optimal hydration, monitoring and recording patients' fluid intake and output in fluid balance charts.
- Assisted with medicine and stock counting, ordering and replenishing.
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
Senior Dementia Health Care Assistant
Senior Signature Lifestyle Luxury Care Homes
Bushey, Hertfordshire
09.2020 - 07.2022
Projects manager
Cleaning Operations UK Ltd
Woking, Surrey
08.2010 - 04.2017
- Coordinated auctions to sell personal or business property.
- Submitted performance feedback to stakeholders, keeping project teams on track.
- Trained and mentored junior team members, leveraging previous experiences in boosting project progress.
- Devised annual business plans to grow reach and profit.
- Drove client retention through quality project execution.
- Planned staff and resources within business budgets for minimised expenditure.
- Monitored consumer appetites to market products in line with demand.
- Upheld quality excellence by monitoring and correcting work, delivering projects on time and to meticulous standards.
- Developed analytics tools to track project progress and impact.
- Managed estimation processes by preparing bid packages, procurement plans and contract reviews.
- Maintained excellent market and trend awareness to meet customer demand.
- Collaborated with cross-functional teams to draft strategic, realistic project schedules and plans.
- Implemented organisational policies for smooth service delivery.
- Updated databases with current client, contract and service agreements.
- Made sure contractual obligations were met ahead of agreed service delivery.
- Built company reputation by managing and successfully delivering projects.
- Assessed performance against operational strategy to maintain progress towards [Type] targets.
- Delivered on revenue targets and service KPIs.
- Built relationships with stakeholders through outstanding client management skills.
- Delivered projects on time and under budget through strict implementation and cost controls.
- Developed clear brand voices to improve marketing image and reputation.
- Generated project cost estimations with outstanding accuracy, guiding effective decision-making.
- Determined project schedules and kept projects on track using proactive adjustments to workflow.
- Managed contract negotiations between clients, seeking mutually beneficial outcomes.
- Improved operations by generating project status reports and identifying issues for corrective action.
- Led and motivated talented project teams, achieving targets within stipulated deadlines.
- Led meetings with department executives to review project status, drafting action plans to deliver proposed changes.
- Interviewed and hired top-performing talent.
- Tracked and communicated project status, timelines and action items from project inception to delivery.
- Minimised accidents and incidents with comprehensive health and safety procedures.
- Defined project scope, milestones and task allocation to establish and maintain clear progress plans.
- Delivered products and services in line with agreed arrangements and contracts.
- Explained sales and payment terms to parties in [Type] transactions.
- Designed project presentations and reports for executive teams.
- Negotiated with suppliers to reduce costs.
- Achieved high client satisfaction through consistent delivery and communication.
- Managed scopes and deadlines using different project management methods.
- Mentored employees to maximise development potential.
- Established and nurtured key business contacts to maximise client exposure.
- Reduced downtime with effective scheduling and resourcing.
- Managed desires and expectations for key stakeholders across numerous high-value projects.
- Conducted technical and customer meetings, increasing communication and strengthening stakeholder relationships.
- Reduced costs by allocating site resources and subcontractors for strict budget controls.
- Led motivated staff to achieve [Type] targets.
- Delivered exceptional service to clients, maintaining relationships for future business opportunities.
- Built productive client networks to maximise sales and marketing possibilities.
- Consistently arrived at work on time and ready to start immediately.
- Managed teams by overseeing hiring, training and professional growth of employees.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Leveraged strategic networking to create new business opportunities.
- Delivered high-quality results within budget and timeframe targets.
- Analysed data and information to identify issues and create tailored solutions.
- Engaged with stakeholders to build relationships and brand awareness.
- Created and maintained displays and signs.
- Stayed current on processes and procedures to offer relevant assistance.
- Developed appropriate resources to meet needs of diverse audiences.
- Handled high-volume telephone and email enquiries to minimise backlogs.
- Conducted testing to diagnose system faults.
- Wrote reports outlining project progress and results.
- Assisted with infection control through social distancing and PPE wearing.
- Handled chemicals and waste in line with COSHH regulations.
- Delivered tailored assistance to customers with disabilities.
- Displayed energy and enthusiasm in fast-paced environment.
- Managed on-site evaluations, internal audits and customer surveys.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Successfully delivered on tasks within tight deadlines.
Education
Ioan Mincu College
Romania 09.1998 - 06.2002
A-Levels - Leadership in Business, building and working within a team, under pressure in an effective manner.
ILM Leadership in Business, Leaders for the future
Southampton 02.2015 - 02.2016
A-Levels - Care
Community Connex
Harrow on the Hill, Harrow 04.2022 -
Skills
- Regarded by others to be an experienced Cleaning Manager
- Experienced in a diverse cross section of industries from working for a small independent company either on small/big building and construction sites to being an Accounts Manager for McLaren Automotive during 55 years
- Highly focussed and possessing strong interpersonal skills
- Ability to work in a high pressured environment within a team or able to work on my own
- Has a high attention to detail and thrives at working to tight time deadlines
Affiliations
- Music, literature, dancing, reading, cooking
Certification
Different certifications and diplomas that I can provide when and if required
Languages
English
Advanced
Timeline
Health care assistant
West Herts And Teaching Hospital (NHS)
12.2022 - Current
A-Levels - Care
Community Connex
04.2022 -
Senior Dementia Health Care Assistant
Senior Signature Lifestyle Luxury Care Homes
09.2020 - 07.2022
Healh Care Assistant Learning Disabilities
Community Conex
04.2017 - 12.2022
A-Levels - Leadership in Business, building and working within a team, under pressure in an effective manner.
ILM Leadership in Business, Leaders for the future
02.2015 - 02.2016
Projects manager
Cleaning Operations UK Ltd
08.2010 - 04.2017
Ioan Mincu College
09.1998 - 06.2002
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