Simon Keenan
Overview
11
11
years of professional experience
1
1
Certification
Work history
Account operations Manager
24-7 People Solutions
Cheshire
10.2023 - 02.2024
- MADE REDUNDANT. account operations Manager/My duties on site were to organize the operations of staff require for all shifts for a global engineering company, dealing with all manning requirements and attending daily meetings to update and maintain all SOP'S....LEADING all on site inductions and overseeing all health and safety regulations for the client
- Over seeing the budget and keeping to deadlines in line with kpi requirements.
Airport operations manager
Away Aviation Services
Manchester
05.2023 - 08.2023
- (Temporary Role) airport operations manager to organise and process the running of the company's operations and technical support
- Including waste gash disposal and water trucks drivers for water waste and refill of night Aviation cleaning duties on live turn around and over night stays of air crafts
- Clients included TUI / JET2 / RYANAIR ect also attending on site meetings and discuss tech and external detail aircraft cleans
- Identified ongoing issues and implemented solutions to maintain optimum service levels
- Developed and implemented standards and procedures to guide staff activities
- Delegated work and priorities based on staff strengths to maintain highly productive operations
- Addressed and solved customer and client issues and resolved any questions regarding kpi and all so operations
Aircraft tui Dispatcher
Swissport International Ltd
Manchester
01.2022 - 05.2023
- My role was to manage the technical turn around of international aircrafts to multiple destinations from multiple handlers including TUI / JET2 / RYANAIR Arranging refuelling / passengers ,baggage , cabin crew, including dealing with check in department and customer service including airport security the complete management of a aircraft
- Monitored alerts page to review possible late or unassigned trips
- Coordinated daily assignment of company and contracted resources to maximise equipment utility
- Relayed critical information between work crews and supervisors reducing confusion for front line personnel
- Tracked weather updates at all drivers' locations to issue warnings in case of potential risks
- Reviewed all paperwork passing through dispatch before sending delivery to confirm accuracy
- Resolved customer problems to increase customer satisfaction and build loyalty.
Senior Production Coordinator
The THG Group
Warrington
01.2018 - 12.2019
- My role was on the the factory floor dealing with Production targets production departments .leading and supporting supervisors and section team leaders , also health and safety inductions a must , also daily on site agency's with induction tours
- Arranging daily meetings with inbound and outbound services
- Always on hand to deal with supervisors trouble shooting and always in support of my team and the workers
- Client /soft Services client coordinator14 group
- Managed deadlines and progress across team to facilite project delivery within stipulated timelines
- Provided team members with resources needed to complete project work to maximise efficiency
- Oversaw workers' compensation claims, investigating and compensating genuine cases to improve trust among contractors in future collaborations
- Followed all safety protocols and company processes and procedures.
Production Manager (food)
Fleur De Lys
Nottingham
01.2013 - 09.2017
- My role was to over see the full production of the company's food and hygiene products
- Dealing with section management on a day to day tasks and kpi targets are driven .also keeping updates on health and safety
- Full filling staffing requirements number on each department, which I brought a solid foundation and results were clear to see and company won standard awards 3 years running while I was leading the buisness forward
Education
Master's degree in Business Management - Business Management
University of Manchester
04.2016 - 05.2016
Certificate of Higher Education - People management
Nottingham Academy
Nottingham /2013 - /2014
Skills
- Empathetic
- Certifications and Licenses
- Trouble shooter
- Driving
- Communication skills
- Self-disciplined
- Organisational skills
- Motivation skills
- Dispatch
- Operations Management
- Positive thinker
- Food preparation
Certification
Driving Licence
Timeline
Account operations Manager
24-7 People Solutions
10.2023 - 02.2024
Airport operations manager
Away Aviation Services
05.2023 - 08.2023
Aircraft tui Dispatcher
Swissport International Ltd
01.2022 - 05.2023
Senior Production Coordinator
The THG Group
01.2018 - 12.2019
Master's degree in Business Management - Business Management
University of Manchester
04.2016 - 05.2016
Production Manager (food)
Fleur De Lys
01.2013 - 09.2017
Certificate of Higher Education - People management
Nottingham Academy
/2013 - /2014
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